Contact Everyday Insurance

self service

Search our FAQs

Find a solution in our Help & FAQs section, where you can search your question and find the answer straight away, or log into My Insurance Portal to manage your policies

customer support

Chat with Mandy

Mandy is your Everyday Insurance Assistant, available 24/7. To connect, simply click the "Chat Now" button at the bottom right of your screen

chat with us

Chat with an agent

You can use our Chat Now option to talk to a customer service representative straight away. Simply type "Chat Online" when speaking with Mandy in your "Chat Now" window during our operating hours*


call centre operator

Call us

For general enquiries, give us a call on 1300 10 1234.

  • Car, Home & Landlords Insurance: Monday to Friday, 8am-8pm (AEST/AEDT), Saturday and Sunday, 9am-5pm (AEST/AEDT) (except public holidays)
  • Pet Insurance: Monday to Friday, 8am-8pm (AEST/AEDT) (except public holidays)
  • Life Insurance: Monday to Friday, 8am-8pm (AEST/AEDT) (except public holidays)
  • Travel Insurance: Monday to Friday, 8am-8pm (AEST/AEDT) (except public holidays)

To make a claim, please visit our Make a claim page and select the Insurance product you'd like to make a claim for.

*Monday to Friday, 8:30am-7:30pm (AEST /AEDT), Saturday and Sunday, 9:30am-4:30pm (AEST /AEDT) (except public holidays)