You can make a Car Insurance claim online or over the phone. We even have a 24/7 Claims Team if you need emergency claims assistance.

Follow our guide on how to make a car claim to find out more, and learn more about the claims process.

When you start your claim, you’ll need the name, address and registration number of any other drivers involved, plus their licence and telephone number ideally. 

Get a quote online today get a price estimate for your chosen cover with any optional extras. You can adjust your premium costs by comparing different payment frequencies or excess levels.

You can choose to pay either annually or monthly for all Woolworths Car Insurance options, but if you choose to pay annually, you can save on your premium.

General maintenance or standard repairs to your vehicle, due to wear and tear, are not covered.However any loss or damage to your car parts as a result of an insured event may be covered.

Check the Product Disclosure Statement for a comprehensive list and full explanation of your Car Insurance coverage.

You can also add our Roadside Assistance to your policy for some urgent roadside situations - such as a flat battery. Just choose it as an optional extra when you get a quote!

When it's time for your renewal, we'll send you a renewal notice. You'll need to check that your policy details are still correct, and let us know if you want to update anything.

If you don't need to make any changes, we'll renew your existing Car Insurance policy automatically after the end of your policy period.

If you want to change or cancel your cover, get in touch and we'll be able to assist.

You can also check or update your policy and payment details online. Register for My Insurance Portal and add your Car Insurance policy to manage it while you're on the go.

Comprehensive Car Insurance covers you for damage to your own vehicle, plus someone else's.

Third Party Property Car Insurance protects you from damage you cause to another motorist's vehicle only. 

You can learn more about car insurance on the ICA's Understanding Insurance website.

Before you purchase any Woolworths car cover, you can read our Product Disclosure Statement to decide if it’s best for you, or browse our other Useful Documents for further general advice.

Yes. You can add another driver to an existing policy, or when you get a new quote.

We'll ask you the age and driving history of your additional drivers, and let you know the new cost of your premium.

We'll also cover learner drivers who are legally permitted to drive. You'll just pay the relevant type of additional car insurance excess, if you need to make a claim.

You can read the Product Disclosure Statement for further details.