Emergency Roadside Assistance

If you have Roadside Assistance added on your current policy, you're stuck roadside and need help from one of our mobile mechanic experts, call our 24/7 Roadside Assistance number now. We'll help to get you back on the road as quickly as possible.

Call for Roadside Assistance now:

1800 225 405

Call Roadside Assistance for:

unlimited roadside callouts

Free towing up to 100kms

unlimited roadside callouts

Battery restart or replacement+

unlimited roadside callouts

Key recovery

unlimited roadside callouts

Tyre change

unlimited roadside callouts

Urgent fuel replacement>

unlimited roadside callouts

Minor breakdown repairs**

Have these details ready when you call

  • Car registration number
  • Breakdown location 
  • Car VIN number

          (What's this?)

  • Description of your car

What to do if you need Roadside Assistance

Phone 1800 225 405

Move your car safely to the roadside and put your hazard lights on. Call us for 24/7 roadside assistance nationwide and tell us what assistance you require.
 

Stay with your vehicle

Decide if it’s safest to wait for us inside your vehicle (with seatbelts on) or outside nearby. If you’re in danger from oncoming traffic or it’s unsafe to remain with your car, let our operator know when you call us.~
 

No matter where you are in Australia or what time it is, day or night, the roadside assist team will reach you.  

Tips for when you're back on the road

Put a roadside assist kit inside your car

It should include items like an empty petrol can, motor oil, jumper leads, reflectors, flashlight and common repair tools for future minor roadside emergencies. It’s also a good idea to keep your car model’s manual handy, as well as bottled water and a first-aid kit.

 

Keep a spare key, tyre and battery

Keep a spare key or key fob in a safe place or with someone you trust in case it gets misplaced. The same goes for tyres and batteries - if you have a spare in your car, you won’t have to buy replacements if something goes wrong.

 

Maintain your car regularly

Look after your vehicle to reduce your chance of needing roadside assistance. Get scheduled services when they’re due, plus check all fluids and filters routinely and change them when needed. Also monitor tyre pressure and tyre treads and replace worn tyres.

 

Contact us

If you have any questions you can read our FAQs or give us a call Monday to Friday 8am-8pm (AEST/AEDT) Saturday and Sunday 9am-5pm (AEST/AEDT) (Except public holidays) on 1300 10 1234
 

+ If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.

** The cost of repairs, including labour and any required parts, will be your responsibility.

> If you drive an LPG fuelled vehicle, we will arrange for the towing of your vehicle to the nearest petrol station. The delivery is free, and the maximum value of fuel provided is $10.

Roadside Assistance service is provided by Digicall Assist Pty Ltd ABN 92 152 605 340.

Before you purchase this product you should carefully read the Roadside Assistance Terms and Conditions to decide if it is right for you.