Useful Documents

Here's some useful documents about your Home and Contents Insurance to help you find the right answers and keep you updated on any changes which might affect your policy.

If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 between 8am-8pm (AEST/AEDT) Monday to Friday and 9am-5pm (AEST/AEDT) Saturday and Sunday (except public holidays).

Building Policy Key Facts Sheet Contents Policy Key Facts Sheet Privacy Collection Notice
Combined PDS & FSG (dated 10 August 2020)
(Applies to new Home and/or Contents policies purchased on or after 10 August 2020 and existing policies renewing on or after 9 September 2020)
Summary of changes to your Product Disclosure Statement
(Notice for existing policies renewing on or after 9 September 2020)
Claim Form
Duty of Disclosure Updates to the NSW Emergency Services Levy Home and Landlords Premium, Excess & Discount Guide
Building Calculator


Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Combined Product Disclosure Statement and Financial Services Guide (Combined PDS & FSG) to decide if it is right for you.

Legacy Home Insurance Product Disclosure Statements

Previous Combined PDS, SPDS & FSG (dated 22 April 2020)
(Applies to new policies issued between 22 April 2020 – 9 August 2020 and existing policies renewing between 9 May 2020 – 8 September 2020)

Previous Combined PDS & FSG (dated 25 June 2019)
(Applies to new policies issued between 1 July 2019 – 21 April 2020 and existing policies renewing between 1 August 2019 – 21 May 2020)

Previous Combined PDS & FSG (dated 15 January 2018)
(Applies to new policies purchased between 15 Jan 2018 – 30 June 2019 and existing policies renewing between 15 Jan 2018 – 31 July 2019)

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