Useful Documents

Here's some useful documents about your Home and Contents Insurance to help you find the right answers and keep you updated on any changes which might affect your policy.

If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 between 8am-8pm (AEST/AEDT) Monday to Friday and 9am-5pm (AEST/AEDT) Saturday and Sunday (except public holidays).

Price Freeze Terms & Conditions Building Policy Key Facts Sheet Contents Policy Key Facts Sheet
New Combined PDS & FSG
(Applies to new policies purchased on or after 1 July 2019 and existing policies renewing on or after 1 August 2019)
Product Disclosure Statement
Changes to your policy (For PDS Dated 25 June 2019 which replaced any previous Home Insurance PDSs)
Privacy Collection Notice
Duty of Disclosure Updates to the NSW Emergency Services Levy Claim Form
Building Calculator Home and Landlords Premium, Excess & Discount Guide  


Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Combined Product Disclosure Statement and Financial Services Guide (Combined PDS FSG) to decide if it is right for you.

Legacy Home Insurance Product Disclosure Statements

Previous Combined PDS & FSG
(Applies to new policies purchased between 15 Jan 2018 – 30 June 2019 and existing policies renewing between 15 Jan 2018 – 31 July 2019)