Useful Documents

Here's some useful documents about your Home and Contents Insurance to help you find the right answers and keep you updated on any changes which might affect your policy.

If you need more information or have any questions you can read our FAQs or call us on 1300 10 1234 between 9am-7pm (AEST/AEDT) Monday to Friday (except public holidays).

Price Freeze Terms & Conditions Building Policy Key Facts Sheet Contents Policy Key Facts Sheet
New Supplementary PDS (dated 22 April 2020) and Combined PDS and FSG (dated 25 June 2019)
(Applies to new Home and/or Contents policies issued on or after 22 April 2020 and existing policies renewing on or after 22 May 2020)
Summary of changes to your Product Disclosure Statement
Privacy Collection Notice
Duty of Disclosure Updates to the NSW Emergency Services Levy Claim Form
Building Calculator Home and Landlords Premium, Excess & Discount Guide  


Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Combined Product Disclosure Statement and Financial Services Guide (Combined PDS & FSG) to decide if it is right for you.

Legacy Home Insurance Product Disclosure Statements

Previous Combined PDS & FSG (dated 25 June 2019)
(Applies to new policies issued between 1 July 2019 – 21 April 2020 and existing policies renewing between 1 August 2019 – 21 May 2020)

Previous Combined PDS & FSG (dated 15 January 2018)
(Applies to new policies purchased between 15 Jan 2018 – 30 June 2019 and existing policies renewing between 15 Jan 2018 – 31 July 2019)