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Life Insurance

29 Jun 2020

Managing your Woolworths Life Insurance policy

Managing your Woolworths Life Insurance Policy is quite simple but there are a few things you should know in order to make the Policy work best for you.

Life changes

  • Getting married or divorced
  • Giving birth to or adopting a child
  • Buying a house - taking out a mortgage
  • Salary increase

We understand that as your life changes, your insurance needs change.

Within 90 days of any of these events happening, you can increase the Benefit Amount of Woolworths Life Insurance cover without any further assessment of your health.*

Stopped smoking or lost weight?

We want to support you in making positive changes to your health. When you first took out your Woolworths Life Insurance Policy we asked you if you smoked, and about your height and weight. If you have since stopped smoking or lost weight, we can review your Policy and this may reduce the life insurance premiums that you pay. Give us a call to review your Policy.

Claiming on your Woolworths Life Insurance Policy

How do I make a claim?

We know that making a claim can be very difficult. Our team of customer care consultants are highly trained and professional, and will look after you throughout the claims process. We recommend talking to a claims consultant as soon as possible. They’ll also arrange a $15,000 advance payment while your claim is being assessed8.

Why pick Woolworths Life Insurance?

Easy to apply

Buy Life Insurance online. No medicals or blood tests needed. Please call us for a Funeral Insurance policy or for Life Insurance with the Total & Permanent disability cover option

Affordable Life
Insurance premiums

Everyday Rewards members get 10% off for the life of the policy+, so cover can start as low as $2.80 a week**  

Freedom to
change your mind

30 day cooling off period - cancel your policy within this time frame and as long as you haven't made a claim, we'll refund your premium


Thinking about life insurance?

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8We must have satisfactory evidence of the deceased Life Insured’s age and death.

The Woolworths Life Insurance Benefit Amount cannot be increased to an amount greater than the maximum for your age at the time of the increase, as outlined in the PDS.

** Premium based on $150,000 Life Insurance benefit for a female non-smoker aged 34. Premium payment options are monthly, fortnightly and annually.

+ You must be an Everyday Rewards member to receive a 10% discount on your Woolworths Life Insurance policy. Everyday Rewards Membership is subject to the Everyday Rewards Terms and Conditions available at

# Depending on your answers to the health and lifestyle questions, you may be required to speak with a sales agent to clarify your situation.

This is general advice only and does not take into account your objectives, financial situation or needs. Before acting on advice, consider whether it is appropriate for you. Before you purchase this product you should carefully read the Financial Services Guide, Product Disclosure Statement and Target Market Determination to decide if it is right for you. Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. The Life insurer, Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL 324908 has adopted the Life Insurance Code of Practice (the Code). The Code is the life insurance industry’s commitment to mandatory customer service standards and it’s designed to protect you, the customer. Click here for more information about the Code or visit