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Pet Insurance

23 Jan 2020

Bushfire support for Woolworths Pet Insurance policyholders

In response to the unprecedented bushfires across Australia, all Woolworths Pet Insurance policies will provide cover for any pet health complications, regardless of policy type, brought about by the recent bushfire events. This includes burns, smoke inhalation and respiratory conditions such as asthma and bronchitis, which can be exacerbated or worsened by poor air quality.

"At Woolworths, we care deeply for both our customers and their fury friends. With this in mind, it is important to make sure that customers and their pets are safe during the current bushfire crisis, and that they can count on us when they need it most." - Gerrad Hennessy, Head of Woolworths Insurance.

For a limited time, Woolworths Pet Insurance will also extend cover on all existing pet insurance policies, regardless of policy type, to cover Emergency Boarding for all cats and dogs, that have no access to accommodation due to bushfires or have been displaced or evacuated due to the threat of bushfires.

This extended cover will only be available for costs that are incurred on or before February 29, 2020, but may be extended for a further period with notice. Policy terms and conditions, excesses, annual limits and sub-limits will otherwise continue to apply.

If you need to make a claim or would like to know, contact our Customer Care team on 1300 10 1234.

We're here for you and your pet if you need us

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Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Group Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.