Australian Bureau of Statistics recently reported that between 2015-2016 motor insurance claims increased by 6%° and the number of cars on our roads topped 18.8 million^. That's around 0.75 cars per person.
With motor insurance claims on the rise, if you were in a accident, would you know what you're covered for? To help, we've put together a list of commonly asked questions about Woolworths Car Insurance.
Here are 10 frequently asked questions:
You can apply for Woolworths Car Insurance online in a few easy steps. The first step will be to get a quote. Quotes are available online 24/7 or calling 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday and 9am- 5pm (AEST) Saturday and Sunday (except public holidays).
You can lodge a claim 24/7 by:
You can manage your Car Insurance policy online with My Insurance Portal. This allows you to do things like:
Firstly, check the welfare of yourself and any other people involved in the accident.
Once you've made sure everyone is ok, there a few details you'll need to confirm.
Yes - subject to our approval. When you make a claim, we’ll provide you with a list of approved or appointed repairers closest to your home or work place. You can have the relevant repairs quoted by a repairer not on our list, however, we will need to provide final approval prior to repairs. We also only guarantee materials and workmanship of a repairer on our approved repairer list.
The amount of excess will vary depending on the type of claim you make. During the application process, you have the option to choose the value of your basic excess amount. You can view the excess amount for your policy on your Certificate of Insurance, which you can access anytime through My Insurance Portal.
To make sure you're always covered, we'll normally send you a renewal offer around 4 weeks before your policy end date. If you're happy with the offer you don't need to do anything as your policy will automatically renew. In the case where the information provided is no longer correct, you'll need to let us know so we can update your policy otherwise it may impact any claim that is made. If your policy will not be automatically renewed, we'll also contact you to let you know.
Agreed value is the dollar value you and your insurer agree your car is worth, and what your vehicle will be insured for with your car insurance policy. When your policy renews, the agreed value of your car is automatically adjusted for depreciation at the time of renewal.
Yes. If you decide this policy is not for you, and have not made a claim, you can cancel your policy within 14 days of starting it (this includes renewals).
Find the cover that's right for you
If you’re 25 or over and your premium is more expensive than your current comparable Comprehensive renewal notice, we’ll beat it!
Our Claims Team is available around the clock for emergency claims lodgement and assistance.
Save up to 10%† when you buy your Woolworths Car Insurance online