There are 5.4 million Australians with a dog and 3.4 million cat owners°. That’s a lot of pets for Aussies to keep happy and healthy. When comparing pet insurance for your cat or dog, there are a lot of things to consider. We've put together a list of frequently asked questions to help you understand what Woolworths Pet Insurance offers.
All Woolworths Pet Insurance policies cover your pet for accidental injury and illness. This includes things like laboratory and diagnostic tests, radiology, hospitalisation and surgery. You can choose from 3 different levels of cover:
Apart from the annual benefit limit there are other differences in each level of cover available.
Basic Cover doesn’t include consultation fees, which are included in Standard and Comprehensive cover.
With Comprehensive Cover you’ll also have access to Routine Care. This gives your pet a $50 annual benefit which can be used on either Pet Vaccinations or Health Checks plus another $50 each year for specified treatments.
Once you’ve picked the level of cover you’d like for your pet, you can get a quote online in a few easy steps. There are a few pieces of information you’ll need to have handy when filling out the Woolworths Pet Insurance quote form;
Remember to enter your Woolworths Rewards member number to save 10% on your premium#.
If you’d prefer to speak to someone from Woolworths Pet Insurance before getting your quote, you can reach us on 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday and 9am- 5pm (AEST) Saturday and Sunday (except public holidays).
Get a quote for your pet in minutes
You can manage your account online 24/7 with My Pet Portal. You’ll be able to:
To make sure you’re happy with your policy, you’ll have 21 days from the start date (or renewal date) of your policy to cancel. If you haven't made a claim, we’ll refund any premiums you’ve paid since the policy commencement or renewal date.
To ensure your Pet stays covered, your Pet Insurance policy will automatically renew each year (unless you tell us otherwise), after we send you a renewal notice. Your renewal notice will include the details of your policy and any changes to your cover, such as premiums.
You can cancel your policy anytime by calling us on 1300 10 1234.
You can easily submit a claim online using MyPet portal. You’ll need to upload an itemised copy of the invoice, payments receipts and consultation notes from your vet. All claims need to be submitted within 90 days of treatment.
You can also make a paper claim by filling out the Pet Insurance Claim form. Your vet will need to complete and sign Part 2 of the form, so take along a printed claim form when visiting your vet.
Once we receive the documentation your claim will be processed and if approved, paid into your nominated bank account.
We're Australia’s best value Pet Insurance. If you’ve found a lower comparable quote, we’ll beat it
Get up to 80% back on eligible vet bills, plus 8 out of 10 claims are processed within 5 days
Your pet is covered from 8 weeks old for life‡
$10 from every new policy helps a rescue pet find a new home
VetAssist connects you to licensed Australian Vets from your own home. You can have a video call or online chat consultation.
We're proud to partner with PetRescue to help Australia’s rescue pets in foster care and shelters find new forever homes.
Get handy hints from our Pet Insurance ambassador Dr Harry to help you care for your pet. Watch his latest handy hints on pet care.