Profile Image

Car Insurance

09 May 2022

What to do if your car is stolen

According to the ABS, over 47,000 people across Australia experienced motor vehicle theft between 2020-2021.1 While theft has decreased over the last ten years, it’s still an issue prevalent in society.

If someone has stolen your car, you might be stressed and wondering what to do first, here’s an overview of the steps you should take.

Report the theft

Contact your local police station and report the missing vehicle. The police can assist you with filing a stolen car report and will ask for details about the make and model of your vehicle. They may also request the car’s Vehicle Identification Number (VIN), which can be found by calling your car dealership or on your Certificate of Insurance (if applicable).

Contact your insurer

If you have a Woolworths Comprehensive, Third Party Property Damage or Third Party Property, Fire & Theft policy, you should contact us to start the claims process. If the theft results in a crash or damage to your insured car, it’s important we know it’s stolen. Make sure you have the police report handy, as we may need specific information around the incident.

Find out more about making a Car Insurance claim

Consider other belongings in the car

In a period of high stress, it’s easy to forget things, but here’s a reminder to consider what might have been in your car at the time it was stolen. Personal belongings like your wallet, phone, or electronics should be accounted for. For example, if your wallet is in the car, make sure to contact your bank and cancel all your debit and credit cards to ensure they can’t be used.

Look out online

Look out on websites like Gumtree or Facebook marketplace within your location for people selling the make and model of your car. If you recognise a car that matches yours online and it was listed close to the date of theft, report it to the police.

Alternatively, you can do a PPSR search that lets you enter your VIN number to see whether your car has been in a recent accident or shown up at any mechanics.

Car insurance for theft

Are you wondering if your current car insurance protects you against theft? or shopping around for a new policy? Whatever the reason, it’s important to consider if you have enough cover if your car is stolen. Woolworths Comprehensive and Third Party Fire and Theft Insurance are two policy options that may help alleviate stress if you’re unavoidably faced with this situation. Compare cover options and see which type of insurance is best for your situation.

Get a Car Insurance quote online today

Why pick Woolworths Car Insurance?

price beat

Price Beat#

If you're 25 or over, we’ll beat any current comparable Comprehensive renewal notice

save online

Buy online and save

We're offering up to 15% off your policy when you purchase online

drive less pay less

Woolworths Drive Less Pay Less cover

Eligible drivers could save up to $235 with Drive Less Pay Less*

Award-winning Insurance

Winners of Mozo People’s Choice for Outstanding Customer Satisfaction 2021
See our awards

† Up to 15% discount consists of 3 parts: 5% first year discount, 5% off for online applicants (both of these are first year only), and up to 5% off to exclude drivers under 25. Minimum premiums may reduce savings discount. Any part, or all, of the 15% discount offer can be withdrawn at any time.

# Available for a limited time only. Based on comparable Comprehensive cover. Subject to minimum premiums. Savings apply for first year only. Terms, conditions and eligibility criteria apply. Any other available discounts applied before price beat. Please read the full terms and conditions

* Savings between $0 to $235 derived from premium comparisons between Woolworths Comprehensive cover option and Drive Less Pay Less option. Calculations based on profiles of existing Woolworths Car insurance customers who advised they drive under 15,000 km annually. Current as at 30 June 2020. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Car Insurance Product Disclosure Statement and consider the Target Market Determination to decide if it is right for you.