Written by Dr Claire Jenkins. Claire is a QLD graduate with over 15 years experience as a neighbourhood Veterinarian in Australia and the UK. Animal lover and the founder of Vetchat, born from a passion to help pet carers everywhere access trusted advice earlier, for healthier, happier pets. Grateful to be carer to her beautiful Red-dog.
Many pet queries can be resolved via a video or chat consultation with an experienced Veterinarian. VetAssist provides families peace of mind by instantly connecting their pets to trusted Veterinarians, who are Australian qualified and have an average experience of 11 years.
When you have a question about your pets, nine times out of ten, you expect to wait: for the vet, for time off, for things to get better. You may search the web, and wade through pages of generalised advice and unknowingly, formulate your own potentially dangerous plan. In other cases, well-meaning friends or social groups may give advice that worked in their unique situation, but in no way should be followed for yours.
Providing instant access to a trusted veterinarian, means that VetAssist can better support pet-parents like you.
When it comes to pet-parent support, our online consults give you that instantly. Sometimes it’s simply to ensure your pet is at their healthiest and happiest, sometimes, we will confirm you need to visit a vet. Either way, it’s a win-win.
Here are the top five reasons pet-parents use VetAssist:
VetAssist vets can discuss all aspects of your pet's health with you over a video or text consultation to help keep your pet at their happiest and healthiest. VetAssist users ask non urgent questions on many topics, including diet, parasite prevention, vaccination, coat care, age appropriate exercise plans and play to name a few. An attitude of seeking vet council earlier rather than later leads to better health outcomes and reduces the chance of preventable conditions.
Medicines, poisons, bags, socks, chocolate, onions, grapes, sanitary items you name it, our vets have seen it all before. Getting veterinary advice immediately when you notice your pet has eaten something unusual is critical, and not falling into the trap of waiting to see if there are associated clinical signs.