Useful Documents

We've provided a range of useful Life and Funeral Insurance documents here to make things easier.

If you need more information or have any questions you can read our FAQs or call us on 1300 954 290 between 8am-8pm (AEST/AEDT) Monday to Friday.

Woolworths Life Insurance Product Disclosure Statement (PDS)* Financial Services Guide (FSG)
Effective from 1 July 2019
Privacy Collection Notice
Important Update: Swiss Re Life & Heath Australia Ltd Nomination of Beneficiaries Form Life Insurance Code of Practice
Woolworths Funeral Insurance Product Disclosure Statement (PDS) Woolworths Funeral Insurance Key Facts Sheet


Important update for Woolworths Life Insurance Policyholders

Effective 17 April 2019, Woolworths Life Insurance has updated the process for customers who wish to cancel their policy with us. You may now cancel your policy either in writing or over the phone. Customers who wish to cancel their policy over the phone will require their policy information to complete the request.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST/AEDT) Monday to Friday excluding public holidays.

For any policy issued after 1 July 2017, claims under Woolworth's Children Trauma cover will be assessed against the better of the applicable PDS definition or the minimum standard medical definition issued by Financial Services Council. For more information visit www.fsc.org.au.

This is general advice only and does not take into account your objectives, financial situation or needs. Before acting on advice, consider whether it is appropriate for you. Before you purchase this product you should carefully read the Financial Services Guide and Product Disclosure Statement to decide if it is right for you. Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. The Life insurer, Swiss Re Life & Health Australia Limited has adopted the Life Insurance Code of Practice (the Code). It’s the life insurance industry’s commitment to mandatory customer service standards and it’s designed to protect you, the customer. Click here for more information about the Code or visit www.fsc.org.au