Pet Insurance for your Cat

As all cats are unique, unfortunately you cannot have multiple pets covered under a single policy, but the good news is they are able to apply for their own! 

You can apply for pet insurance for your new cat by getting a quote online or calling 1300 10 1234.

Once your cats are covered, you can add all their policies to your MyPet Portal account, so you can manage them online in one place.

There are different ways you can submit a Pet Insurance claim:

Option 1 - Make a claim through your Vet
If your Vet Clinic is a participating GapOnly^TM Clinic, then your Vet should be able to submit the claim for you on the spot while you are at the Vet.

Option 2 - Make a claim online
You can submit a claim via MyPet Portal. Simply upload a copy of the itemised invoice and the consultation notes from your vet visit. Not registered? Register now.

Option 3 - Make a paper claim
You can also submit a paper claim by completing a Woolworths Pet Insurance Claim Form. You can get a copy on the Useful Documents section of the website or you can contact us by calling 1300 10 1234.

Find out more about how to make a Pet Insurance claim

You can insure your cat from 8 weeks old.

Our Comprehensive Plus, Comprehensive, Standard and Indoor Cat insurance is available for cats aged up to 9 years old. If your cat is older, then your pet is still eligible for our Basic Pet Insurance.

One your cat or kitten is covered with Woolworths Pet Insurance, they are covered for life as long as you renew your cover annually (with no break in cover) and pay for premiums when they are due.

As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:

• Conditions which occurred prior to commencement of your first policy period or during any applicable waiting period (‘pre-existing conditions’)
• Dental procedures and fractured teeth (unless you have Comprehensive Cover which provides specified benefits up to the Routine Care limits)
• Routine or preventative Treatments (unless you have Comprehensive Cover which provides specified benefits up to the Routine Care limits)
• Some Elective Treatments and procedures and breeding or obstetrics. 

There may also be specific exclusions which may apply to specific levels of Cover. 

It is important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.

For your convenience and to ensure continuity of cover for your pet, we will automatically renew your policy each year for as long as we continue to provide this product, subject to the terms and conditions of the policy.

We will send your renewal notice at least 14 days before your policy is due to expire and it will remind you to check your policy limits to see if the level of cover is still right for you.

You can opt-out of the automatic renewal process by contacting us. If you have chosen for your policy not to automatically renew, you will need to contact us to renew your cover.

When switching to Woolworths Pet Insurance, the Waiting Periods that apply are:

• 30 days for Conditions covered under the illness section
• 6 months for Cruciate Ligament Conditions

There is no Waiting Period for Specified Accidental Injury.

For more information, please refer to the Pet Insurance Product Disclosure Statement.