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Pet Insurance for your Cat

Although cats are known for landing on their feet, when the unexpected happens Everyday Cat Insurance is here to help protect your pet.

"[Everyday] Pet Insurance has helped us with their compassion and processed our claim immediately."

Anastasia, WA

Pick the right cover for your cat

These product features are effective for policies sold after 17 July 2023.

Basic Cover

Specified accidental injury & illness cover
 

  • Up to $5,000 annual benefit limit
  • Emergency boarding, up to $500
  • Paralysis tick, up to $1,500
  • Hip Joint Surgery sub-limit $2,000 per hip, per policy period (includes Hip Replacements)
  • Cruciate ligament conditions sub-limit $2,000 per leg, per policy period

Indoor Cat plan

Specified conditions cover for 11 stated conditions & optional dental lllness benefit

  • Up to $15,000 annual benefit limit
  • Emergency boarding, up to $500
  • Up to $1,000 dental illness benefit
  • Consultation fees, up to $300

Standard Cover

Specified accidental injury & illness cover
 

  • Up to $10,000 annual benefit limit
  • Emergency boarding, up to $1,000
  • Paralysis tick, up to $1,500
  • Hip Joint Surgery sub-limit $4,000 per hip, per policy period (includes Hip Replacements)
  • Cruciate ligament conditions sub-limit $3,000 per leg, per policy period
  • Consultation fees, up to $300

Comprehensive Cover

Specified accidental injury & illness cover + optional non-insurance routine care benefit

  • Up to $24,000 annual benefit limit
  • Emergency boarding, up to $1,200
  • Paralysis tick, up to $2,000
  • Hip Joint Surgery sub-limit $6,000 per hip, per policy period (includes Hip Replacements)
  • Cruciate ligament conditions sub-limit $4,000 per leg, per policy period
  • Consultation fees, up to $300
  • Optional non-insurance routine care benefits for up to $100

Comprehensive Plus Cover

Specified accidental injury & illness cover + optional non-insurance routine care benefit

  • Up to $30,000 annual benefit limit
  • Emergency boarding, up to $1,500
  • Paralysis tick, up to $3,000
  • Hip Joint Surgery sub-limit $8,000 per hip, per policy period (includes Hip Replacements)
  • Cruciate ligament conditions sub-limit $5,000 per leg, per policy period
  • Consultation fees, up to $300
  • Optional non-insurance routine care benefits for up to $100

Select the Benefits your cat could be covered for:

Indoor Cat plan

Our Indoor Cat plan is specifically designed for cats that live indoors which is why only the most common 11 conditions that affect indoor cats are covered. You can also choose to add dental llness benefit to your cat's policy. With dental illness benefit, you can claim up to $1,000 annually on certain specified dental conditions.

See what’s included under Indoor Cat plan

Optional non-insurance routine care benefit

If you choose Comprehensive or Comprehensive Plus cover, you can also choose to add the non-insurance benefit for routine care. With routine care you can claim up to $100 (combined) annually for specified routine treatments.

See what's included with routine care

Illness cover

Cover for when your cat needs an unexpected trip to the vet due to a health issue, including treatment for some common viruses and conditions. Basic, Standard, Comprehensive & Comprehensive Plus covers all include Illness cover. There is a 30 day waiting period for all Illness conditions.

 

Specified accidental injury cover

This cover is for any unexpected specified injuries your cat might have as a result of an accident. This could be due to a fall, fight or road incident.

There is no waiting period for specified accidental injuries except for cruciate ligament conditions which have a 6 month waiting period. Refer to the PDS for further details of specified accidental injury cover.

 

HealthyPet Quiz
Get a free personalised wellness guide for your pet
Designed and written by VetAssist Veterinarian - Dr Claire Jenkins

Complete this lifestyle questionnaire to get your personalised pet care guide, including tips on diet, exercise, toilet habits and more.

Get a quote for your cat today

Picking your purrfect match

Cats make great pets, but how do you decide which one is right for you? Our resident pet behaviourist Vickie, from PetRescue, shares her knowledge on what to consider when chosing your new feline friend. Plus find some advice on some of Australia's most popular cat breeds.

Introducing GapOnly®

Claim your benefit on the spot and only pay the gap on eligible claims=

Why pick Everyday Pet Insurance?

Comprehensive Plus annual limit

Comprehensive Plus annual limit#

Claim up to $30,000 a year

Claim up to 80% back*

Get up to 80% back on eligible vet bills

Lifetime cover

Lifetime cover

Your pet is covered from 8 weeks old for life

Introducing GapOnly

Introducing GapOnly®

Claim your benefit on the spot and only pay the gap on eligible claims=


Why our customers picked Everyday Pet Insurance

"[Everyday] Pet Insurance gives me absolute peace of mind that if anything did happen to my cat, then I would be able to give him the care he needs. Anytime I have had to make a claim it has been super straight forward, fast and easy."

Isabella, NSW

 

"Prompt service, ease of access on a mobile device to claim for bills, always been approved for vet consultations, procedures and medication and the rebate is sent straight to your address. Highly recommend."

Carly, WA

Frequently asked questions

Can I add another cat to my Pet Insurance policy?

Because all pets are different, each pet will need to have their own policy which is personalised to them.

Once you've covered your other pet, make sure you add their policy to MyPet Portal via My Insurance Portal, so you can manage all your pet's policies in one place. 


How do I make a Cat Insurance claim?

There are different ways you can submit a Pet Insurance claim:

1. Make a claim through your Vet

If your Vet Clinic is a participating GapOnly® Clinic, then your Vet can submit a claim on your behalf, on the spot while you are at the Vet.

Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf (sometimes referred to as an eClaim). We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront. For more information about how claims are handled, please refer to the Claims section of your Product Disclosure Statement.

2. Make a claim online

You can also claim online through your MyPet Portal via My Insurance Portal.

To make a claim, through MyPet Portal, you will need the following documentation:

Itemised invoice (a paid invoice that includes individual treatment items and costs adding up to the total amount paid); and Vet consultation notes, if you have them (these are the veterinarian's medical notes from examinations findings).

We may also contact you for additional documentation if needed.

Not registered for My Insurance Portal? Register now.

3. Make a paper claim

If you prefer to submit your claims through the post please follow the 3 steps below:

  • Fill in Pet Insurance Claim Form with your pet’s personal information and sign.
  • Take the Claim Form to your vet and ask your vet to complete in full Part 2 and sign the form.
  • Attach the original detailed itemised invoices, payment receipts and any relevant vet consultation notes to the completed claim form. Please do not staple documents. Ensure your vet includes their practice details on the original invoice.

Then mail your completed Claim Form to:
Everyday Pet Insurance
Locked bag 9021
Castle Hill, NSW, 1765

Contact us on 1300 10 1234 during our operating hours for more information.

In some instances we may require more information to process your claim such as medical history or pathology/laboratory results. We'll contact you or your vet(s) if required.


How old does my pet need to be to get Pet Insurance?

Depending on the age and type of pet you have, Everyday Pet Insurance has different levels of cover to suit your needs.

If your dog is between 8 weeks of age and up to 9 years of age, you can select from:

  • Basic;
  • Standard;
  • Comprehensive; and
  • Comprehensive Plus

If your cat is between 8 weeks of age and up to 9 years of age, you are able to select from:

  • Indoor Cat;
  • Basic;
  • Standard;
  • Comprehensive; and
  • Comprehensive Plus

If your dog or cat is over 9 years of age, you are only able to select Basic Cover as there is no upper age limit applicable.

Once your pet is covered with Everyday Pet Insurance, you will be able to cover your pet for their life simply by renewing your cover annually (provided there is no break in cover, we continue to offer the product and subject to the terms and conditions of your renewing policy) and paying premiums when they are due.



What is excluded from Everyday Pet Insurance?

As with most insurance products, there are certain situations where you will not be covered. There are some general exclusions such as:

  • Conditions which occurred prior to commencement of your first policy period or during any applicable waiting period (‘pre-existing conditions’).
  • Routine or preventative treatments (unless routine care (non-insurance benefit) cover is purchased with the Comprehensive Cover or Comprehensive Plus Cover, which provides a contribution up to the routine care limits).
  • Some elective treatments and procedures and breeding or obstetrics.

There may also be specific exclusions which may apply to specific levels of cover.

It is important that you read all of your policy documentation for full details. You can find more information in the Pet Useful Documents section.




How do I renew my Cat Insurance policy?

For your convenience and to ensure continuity of cover for your pet, we will automatically renew your policy each year for as long as we continue to provide this product, subject to the terms and conditions of the policy.

We will send your renewal notice at least 14 days before your policy is due to expire and it will remind you to check your policy limits to see if the level of cover is still right for you.

You can opt-out of the automatic renewal process by contacting us. If you have chosen for your policy not to automatically renew, you will need to contact us to renew your cover.




Is there a Waiting Period when switching to Everyday Pet Insurance?

When joining Everyday Pet Insurance, the waiting periods that apply are:

  • 30 days for conditions covered under the illness and specified conditions cover sections
  • 6 months for Cruciate Ligament Conditions.
  • 6 months for dental illness benefit if selected with Indoor Cat plan.

There is no waiting period for specified accidental injury cover.

For more information, please refer to the Pet Insurance Product Disclosure Statement.



° Offer valid for Everyday Insurance Policyholders (excluding Compulsory Third Party (CTP) Green Slip policyholders and Everyday Travel Insurance policyholders) with a registered Everyday Rewards card, linked to your policy, when making a purchase of up to $500 on groceries. Offer can only be redeemed once during the Offer Period. For full T&Cs click here.

# Policy Terms and Conditions, exclusions and limits apply. Benefit limit amounts vary by level of cover.

* Limits, waiting periods, exclusions and excesses may apply.

Cover is available for the life of your pet provided you renew your policy each year without any break, lapse or change in the level of Cover. This means once your pet is insured with us and as long as we continue to offer the product, you will be able to renew your policy for that pet for life and your cover level will not be reduced as your pet ages provided you continuously maintain the cover. Cover is subject to the terms and conditions of your renewing policy. See details in your PDS.

= The gap is defined as the difference between the vet's invoice and the claim benefit under your policy. Policy terms and conditions apply. GapOnly® is only available at participating Vets. Please visit GapOnly® to search for GapOnly® enabled vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd (PetSure) (ABN 95 075 949 923, AFSL 420183).

Testimonials based on individual circumstances and varying factors such as cover options, excess, risk ratings and available discounts.

Everyday Pet Insurance policies entered into for the first time prior to 17 July 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard), arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by Hollard’s Authorised Representative (AR) Woolworths Group Limited ABN 88 000 014 675, AR 245476 (Woolworths). Everyday Pet Insurance policies entered into for the first time on or after 17 July 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, Woolworths. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at insurance.everyday.com.au/pet-insurance.