Through your Woolworths Pet Insurance policy you can claim with GapOnly™ at any participating Vet clinic in Australia, which means your Vet can submit your eligible claim for you on the spot so you only pay the gap (or amount not covered by your policy).
By claiming with GapOnly™ you can enjoy faster access to your pet insurance benefit, less upfront expense on eligible claims, and no claims paperwork to manage - it’s all sorted in-clinic by your Vet.
To learn more about GapOnly™ or find your closest partner Vet click here.
Alternatively, your Vet may be able to submit an electronic pet insurance claim on your behalf after you’ve paid your invoice (sometimes referred to as an eClaim)
We will still communicate with you regarding the status of your claim and you will still need to pay for the Vet expenses upfront.
For more information about how claims are handled, please refer to ‘Section 9 – Claims’ of your Product Disclosure Statement.
If you prefer to submit your claims through the post please follow the 3 steps below: