With the Coronavirus pandemic, we are seeing and hearing a lot of misinformation regarding the Coronavirus (COVID-19) and its impact on pets. We want to make it easier for you to access the right information to help keep you and your pet’s health a priority.
COVID-19 is the disease caused by the recently identified coronavirus SARS-CoV-2. COVID-19 was unknown before the recent outbreak identified in late 2019.
Currently, there's no evidence suggesting that dogs or cats can be a source of COVID-19 infection, nor fall ill from the virus. At this stage, As it stands, the WHO and Australian Veterinary Association have only seen COVID-19 spread through human to human transmission.
There are two strains of coronavirus that affect cats and dogs, respectively - Feline Infectious Peritonitis Virus (FIP) and Canine Coronavirus (CCV). These strains are distinctly different from COVID-19, and neither can cause illness in humans.
However, it’s always a good idea to maintain good hygiene and wash your hands for 20 seconds before and after feeding, grooming, or petting your cat or dog. This will protect from the transmission of common bacteria.
If your pet is currently displaying symptoms of coughing, respiratory issues or a fever/elevated temperature, you should seek veterinary advice. Illness conditions, including Feline infectious peritonitis (FIP) and canine coronavirus (CCV), are generally covered under our Pet Insurance policy (providing the condition was not a pre-existing condition)*:
Your Certificate of Insurance (COI) will outline what you're covered for. You can download a copy of your policy documents through My Pet Portal.
Should you wish to make a claim, you can do so quickly and easily through MyPet Portal
It is important to remember, the World Health Organisation (WHO) and veterinary bodies have advised that currently there is no evidence dogs and cats can become sick from COVID-19.
Your policy may cover you for emergency boarding in the event that you are hospitalised for 5 or more consecutive days, leaving you unable to take care of your pet. If you're not hospitalised, but simply quarantined at home because of COVID-19, then emergency boarding will not be covered.
Your Certificate of Insurance (COI) will outline exactly what you're covered for. Download a copy through MyPet Portal.
We want to reassure you that we are continuing to monitor the latest advice from the Australian Veterinary Association and the WHO, whose recommendations may change with the latest information coming through from ongoing research. And remember, we’re all in this together so let’s keep looking out for each other, and we hope you and your pets remain safe and healthy.
Further information relating to the coronavirus can be sourced from the World Health Organisation (WHO): or Australian Veterinary Association (AVA) websites: