In the event of an emergency, our friendly claims team is available around the clock to help make your home safe and secure
As an Everyday Insurance customer, get 10% off an in-store Woolworths shop once a month°, plus enjoy exclusive offers and partner discounts.
Pick the 2022 winner of Mozo People’s Choice Awards for Most Recommended & Excellent Customer Service.
Planning a trip within Australia?
Protect yourself from loss or damage of eligible personal items while travelling, including cover for jewellery, clothes and glasses. You can choose from group cover or itemised cover for high-value items
If you add the optional electrical motor burnout benefit to your combined building and contents policy, we'll help pay to fix or replace motors which form part of your building, as well as contents which have broken down due to an electrical motor’s wiring burning out
In the event of an emergency, our friendly claims team is available around the clock to help make your home safe and secure
Log in to My Insurance Portal and update your policy online anytime, anywhere
Adjust your excess to find a premium suitable for you. Plus you can choose to pay monthly or yearly
A summary of what you are covered for is in our Benefits and Comparison table. You should also read through the terms, conditions and exclusions outlined in your Home Insurance PDS.
You can also find the details of your individual cover on your Certificate of Insurance. You can view and download it in My Insurance Portal, or by contacting us by calling 1300 10 1234 and we'll email or post a copy to you.
Not registered for My Insurance Portal? Register now.
You can manage your Home Insurance policy via My Insurance Portal.
From your account, you will be able to:
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If you need to make other changes to your policy, such as updating your physical address, you can contact us on 1300 10 1234 during our operating hours. Note that if your policy is pending renewal, online changes might be restricted.
If we offer renewal, the policy will automatically renew as per the renewal notice. We will send you this renewal notice at least 14 days before your renewal date which will outline what you need to do to stay covered. You should check your renewal notice carefully and contact us on 1300 10 1234 if you need to make any changes to your policy or details, or if you'd like to opt out of automatic renewal.
With automatic renewal, your renewal notice will set out the proposed new policy terms and premium. If no changes are required to your policy and your premium payments are up to date, you don’t need to do anything – your policy will automatically renew.
If you opted out of automatic renewal, your renewal notice will advise you to call to continue your cover. We will provide you with a quote and policy terms. If you’re happy to proceed, we will renew your policy.
To find out more about your renewal dates, you can Chat Now.
You can lodge your Home Insurance claim quickly and easily via your My Insurance Portal account. Login now to start your claim.
To lodge a claim, you'll need your policy details handy, a list of the property that has been damaged, lost or stolen and any additional documents that may support your claim.
Find out more about making a Home Insurance claim
The weather events covered by your Home Insurance policy change depending on your policy type. You can find more information in the PDS located on the Useful Documents page or contact our Customer Care team on 1300 10 1234 during our operating hours.
If you move, you need to contact our friendly service team by calling 1300 10 1234 during our operating hours to advise us about your change of details. You will need the following information handy:
Because our insurance premiums are based on your location, as well as the specific details of your house, your premium may change when you move addresses.
° This offer is only available for policyholders who have a registered Everyday Rewards card linked to their eligible active Everyday Insurance policy. This offer is limited to one in-store Woolworths Supermarket transaction up to $500, with a maximum saving of $50 per Everyday Rewards card, per month, regardless of the number of Woolworths services you use. For full T&Cs click here.
= Up to 10% discount applies when you combine Building and Contents policies. Applies for the life of the combined policy. Minimum premiums may apply that will reduce the savings discount.
* Sub-limits apply.
Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Home Insurance Product Disclosure Statement and consider the Target Market Determination to decide if it is right for you.