If you have Roadside Assist added on your Woolworths Car Insurance policy, you're stuck roadside and need help from one of our mobile mechanic experts, call our 24/7 roadside assistance number, then select Option 4. We'll help you get back on the road as quickly as possible.
Move your car safely to the roadside and put your hazard lights on. Call us for 24/7 roadside assistance nationwide and tell us what assistance you require.
Have these details ready when you call
Decide if it’s safest to wait for us inside your vehicle (with seatbelts on) or outside nearby. If you’re in danger from oncoming traffic or it’s unsafe to remain with your car, let the operator know when you call.
Buy Roadside Assist before your car breaks down
It should include items like an empty petrol can, motor oil, jumper leads, reflectors, flashlight and common repair tools for future minor roadside emergencies. It’s also a good idea to keep your car model’s manual handy, as well as bottled water and a first-aid kit.
Keep a spare key or key fob in a safe place or with someone you trust in case it gets misplaced. The same goes for tyres and batteries - if you have a spare in your car, you won’t have to buy replacements if something goes wrong.
Look after your vehicle to reduce your chance of needing roadside assistance. Get scheduled services when they’re due, plus check all fluids and filters routinely and change them when needed. Also monitor tyre pressure and tyre treads and replace worn tyres.