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Comprehensive Travel Insurance

It also covers cancellation and amendment fees, your luggage and personal belongings, loss of travel documents and credit cards, theft of cash, travel delay expenses and much more. Plus your children and dependants are covered for free.*   

Included Benefits

  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey
  • Unlimited overseas emergency medical and hospital expenses
  • Cover for cancellation or amendment fees if your travel plans are cancelled or cut short for reasons beyond your control, e.g. a relative is hospitalised
    (includes reimbursement of frequent flyer points)
  • Cover for lost, stolen, damaged or delayed luggage and personal items
  • Cover for loss or theft of travel documents, credit cards and travellers cheques, fraudulent use of your credit card, and theft of cash
  • Meals and accommodation should your travel be delayed for 6 hours or more
  • Alternative transport expenses if your scheduled transport to reach a wedding,
    funeral, conference or sporting event is cancelled or delayed
  • Rental vehicle insurance excess covered in the event your rented car is involved in an accident, damaged or stolen during your journey
  • Personal liability
  • Accidental death and permanent disability
  • Children and dependents covered for free*

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide

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Smart Traveller

  • Albania

    25 May 2019

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Albania.

  • Zimbabwe

    24 May 2019

    We've reviewed our travel advice for Zimbabwe to include information on entry and exit requirements. We haven’t changed the level of our advice - ‘exercise a high degree of caution’ in Zimbabwe.

  • Indonesia

    24 May 2019

    Following the Electoral Commission's (KPU) announcement of the results of the Indonesian presidential and legislative elections on 21 May 2019, violent clashes between protesters and security forces have occurred in central Jakarta in the Tanah Abang, Jalan Wahid Hasyim and Slipi areas. Up to 8 deaths have been reported. Indonesian authorities advised there remains an increased risk of violence, including possible acts of terrorism. Demonstrator groups have indicated their intention to continue their protest activities. These may take place in the vicinity of the Election Supervisory Board (BAWASLU at Jalan Thamrin No. 14), the Constitutional Court (Jalan Medan Merdeka Barat) and around the State Palace. Avoid these areas. Large numbers of security forces continue to secure those areas and road closures are in place. Avoid protests, demonstrations and rallies, as these can turn violent without warning. Monitor local media for updates on protest activity (see Safety and security).  We haven’t changed the level of our advice – 'Exercise a high degree of caution' in Indonesia overall, including Bali. Higher levels apply in Poso Regency in Central Sulawesi and Papua Province.

  • United Arab Emirates

    24 May 2019

    We’ve reviewed our travel advice for the United Arab Emirates (UAE). We haven’t changed the level - exercise normal safety precautions.

  • United Kingdom

    22 May 2019

    The UK Border Force has announced the expansion of eGates (Automated Border Control) to Australian citizens at 15 major airports and Eurostar terminals. If you’re travelling on an Australian ePassport (not including Emergency Passports or Documents of Identity) you will now be able to use eGates on arrival in the UK, see Entry and exit. We haven't changed the level – exercise normal safety precautions.

  • Peru

    21 May 2019

    We’ve reviewed our travel advice for Peru, including more information on crime. We haven’t changed the level - exercise a high degree of caution in Peru. Higher levels apply in some parts of the country.

  • Kenya

    21 May 2019

    A terror attack could happen anywhere and at any time in Kenya. Somali terror group Al-Shabaab continues to threaten attacks. Credible information indicates that Westerners may be targeted by extremists in Nairobi, coastal areas of Kenya, Naivasha and Nanyuki. Be particularly alert in public places such as shopping malls, hotels, tourist resorts - including beach resorts and beaches, and places of worship. Kidnapping remains a serious threat. Exercise a high degree of caution in Kenya due to the high threat of terrorist attack and high level of crime. Reconsider your need to travel to Mombasa, coastal parts of Kilifi and Tana River counties, and Lamu County south of Pate Island. Higher levels apply in other parts of the country. 

  • Brazil

    21 May 2019

    From 17 June 2019 Australians won't need a visa to travel to Brazil for tourism or business. The Venezuelan Government has reopened its land border with Brazil. There’s an increased risk of violent protest and unrest occurring in this border region (see Safety and security). We haven’t changed the level for Brazil – exercise a high degree of caution.

  • Russia

    21 May 2019

    We’ve reviewed our travel advice for Russia and included new information under ‘Laws’. We haven’t changed the level – exercise a high degree of caution. Higher levels apply in some parts of the country.

  • Kyrgyz Republic

    21 May 2019

    We've reviewed our travel advice for the Kyrgyz Republic. The level of advice has not changed. Exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.                           

  • India

    20 May 2019

    India's general elections ended on 19 May. Results will be issued on 23 May 2019. Political rallies may occur during this period. Be alert and avoid large gatherings. Our level of advice has not changed. Exercise a high degree of caution in India overall. Higher levels apply in some parts of the country, including Jammu and Kashmir.

  • South Africa

    17 May 2019

    We've reviewed our travel advice for South Africa. We haven’t changed our level of advice - ‘Exercise a high degree of caution’ in South Africa.

  • Panama

    17 May 2019

    We've reviewed our travel advice for Panama, including information on the Australian Consulate in Panama. There are currently a high number of hantavirus cases in the Los Santos Province (see Health). We haven't changed the level - exercise a high degree of caution in Panama overall. Do not travel to the Darien Gap beyond Yaviza.

  • Guatemala

    17 May 2019

    We've reviewed our advice for Guatemala to include information on the General Election being held on 16 June 2019. Protests are expected in the lead up and during the election. Avoid demonstrations, protests and public gatherings. The level of the advice has not changed. Exercise a high degree of caution in Guatemala.

  • Namibia

    17 May 2019

    We've reviewed our travel advice with new information on entry and exit conditions. The level of our advice has not changed. Exercise normal safety precautions in Namibia.

  • Iraq

    16 May 2019

    We've reviewed the travel advice for Iraq and included new information under 'Safety and Security'. We haven't changed the level – Do not travel to Iraq, including the Kurdistan Region of Iraq. On 15 May 2019 the US State Department ordered the departure of non-emergency US Government employees from Iraq, both at the US Embassy in Baghdad and the US Consulate in Erbil.

  • Central African Republic

    16 May 2019

    We've reviewed our travel advice to include information on civil unrest and political tension. The level has not changed. Do not travel to the Central African Republic.

  • Djibouti

    15 May 2019

    We've reviewed our travel advice for Djibouti to include information on local travel.  We haven't changed the level of advice –'exercise a high degree of caution' in Djibouti. Higher levels apply in some areas.

  • Norway

    15 May 2019

    We've reviewed our travel advice for Norway and included new information under 'Laws'. We haven't changed the level – exercise normal safety precautions.

  • Benin

    15 May 2019

    We have raised our level of advice to ‘Do not travel’ for Pendjari National Park and border areas with Burkina Faso and ‘Reconsider your need to travel’ for border areas with Niger and Nigeria in Alibori and Borgou regions (see Safety and security). Exercise a high degree of caution in Benin overall. Higher levels apply in some parts of the country.

  • Jamaica

    15 May 2019

    The Jamaican government has put in place a number of measures to enhance security in the parishes of St James, Hanover, Westmoreland, Denham Town in Kingston and Mount Salem in Montego Bay. Anticipate road closures and travel delays. Other measures, including local curfews may be taken with little or no notice. Be alert in these areas, particularly if travelling at night. Monitor local media and follow instructions issued by local authorities (see Safety and security). We haven’t changed the level – exercise a high degree of caution in Jamaica.

  • Solomon Islands

    10 May 2019

    We've reviewed our advice for Solomon Islands. We haven’t changed the level - exercise normal safety precautions in Solomon Islands overall. Higher levels apply in some parts of the country.

  • Egypt

    08 May 2019

    We've reviewed our travel advice for Egypt. The level of our advice has not changed. Reconsider your need to travel to Egypt overall. Higher levels apply in some areas.

  • French Polynesia

    08 May 2019

    On 10 April 2019, local health authorities declared a dengue type 2 epidemic for the island of Tahiti. Protect yourself against mosquito bites (see Health). We haven’t changed the level - exercise normal safety precautions in French Polynesia.                           

  • Canada

    08 May 2019

    ​We’ve reviewed our travel advice for Canada. We haven’t changed the level -  exercise normal safety precautions in Canada.

  • New Zealand

    07 May 2019

    We’ve reviewed our travel advice for New Zealand with new information in Entry and exit (other formalities), Local travel (road travel) and Health (Accident Compensation Corporation). We haven't changed the level - exercise normal safety precautions in New Zealand.

  • Sweden

    07 May 2019

    We’ve reviewed our travel advice for Sweden. We haven’t changed the level – exercise normal safety precautions.

  • Cook Islands

    07 May 2019

    The Cook Islands Ministry of Health declared a dengue fever outbreak in February 2019. Protect yourself against mosquito bites (see Health). We haven't changed the level - exercise normal safety precautions in the Cook Islands.

  • Malta

    06 May 2019

    We've reviewed our travel advice for Malta to include information on local travel. We haven't changed the level of advice - 'exercise normal safety precautions' in Malta.

  • Bangladesh

    06 May 2019

    We’ve reviewed our travel advice for Bangladesh. We haven’t changed our level of advice - ‘reconsider your need to travel’ to Bangladesh.

  • Guam

    06 May 2019

    We've reviewed our travel advice for Guam. We haven't changed the level - This travel advice has been reviewed. The level of our advice has not changed. exercise normal safety precautions in Guam.

  • Vanuatu

    06 May 2019

    Volcanic activity on Ambae island led to the evacuation of residents. We recommend you 'reconsider your need to travel' to Ambae island as services are limited and there are ongoing risks from seismic activity (see Natural disasters). Exercise normal safety precautions elsewhere in Vanuatu.

  • France

    03 May 2019

    Demonstrations linked to the Yellow Vest movement may continue across France for some time, including in tourist areas. Protests mostly happen on Saturdays. Avoid all demonstrations, as they can turn violent and disrupt traffic. Monitor local media and follow the advice of local authorities. We haven't changed the level - exercise a high degree of caution in France, due to the high threat of terrorist attack.

  • Bahrain

    01 May 2019

    We’ve reviewed our travel advice for Bahrain and included new information under 'Entry and exit'. We haven’t changed the level – exercise a high degree of caution in Bahrain due to the threat of terrorist attack and civil disturbance.

  • Morocco

    01 May 2019

    We’ve reviewed our travel advice for Morocco.  We haven’t changed the level of advice - 'Exercise a high degree of caution' in Morocco overall. Higher levels apply in some parts of the country.

  • Sri Lanka

    01 May 2019

    Terrorists are likely to carry out further attacks in Sri Lanka. Attacks could be indiscriminate, including in places visited by foreigners. Security has been stepped up across the island. On 21 April 2019, a number of bombings targeted prominent hotels and churches in the cities of Colombo, Negombo and Batticaloa. These attacks have resulted in over 250 deaths and over 450 injured. Australians are advised to avoid all affected areas and minimise movement until the situation stabilises (See Safety and security).  A State of Emergency remains in place and night-time curfews can be imposed with short notice. Carry relevant travel and identification documents for any checkpoints. Security has been bolstered at Bandaranaike International Airport. If you’re departing from Bandaranaike International Airport arrive four hours ahead of your scheduled flight due to heightened security measures at the airport. Follow the advice of local authorities and monitor the media for updates. We continue to advise you to Reconsider your need to travel to Sri Lanka.

  • Mozambique

    30 Apr 2019

    We've reviewed our travel advice for Mozambique. We haven’t changed the level of advice - 'exercise a high degree of caution' in Mozambique overall. Higher levels apply in some areas.

  • Tanzania

    30 Apr 2019

    We've reviewed our travel advice for Tanzania. We haven't changed our level of advice - 'exercise a high degree of caution' in Tanzania.

  • Colombia

    26 Apr 2019

    ​A national strike began on 25 April. Large demonstrations are likely in all major cities until 2 May. Roads may be closed and travel disrupted. Avoid demonstrations and large gatherings. Monitor local media and follow the advice of authorities (see Safety and security). We haven't changed the level - exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • Philippines

    24 Apr 2019

    On 22 April, a 6.1 magnitude earthquake struck the northern Luzon region causing damage to infrastructure and disrupting essential services, including transport. It may take some time for services to resume full operations. Monitor media reports and follow the advice of the local authorities (See Natural disasters). We haven't changed the level - exercise a high degree of caution in the Philippines. Higher levels apply in some parts of the country.

  • Italy

    18 Apr 2019

    We’ve included new information about winter and summer driving rules (see Local travel) and public conduct in tourist areas (see Laws). We haven’t changed the level - exercise normal safety precautions in Italy.

  • Lebanon

    16 Apr 2019

    We’ve reviewed our travel advice for Lebanon and included new information under Safety and security. We now advise you to reconsider your need to travel to the southern suburbs in Beirut. Exercise a high degree of caution in Lebanon overall due to the unpredictable security situation, the threat of terrorist attack and ongoing political and sectarian tensions. Higher levels apply in some parts of Lebanon.

  • Myanmar

    16 Apr 2019

    Due to armed conflict between the Arakan Army and Myanmar military do not travel to townships of Maungdaw, Buthidaung or, Rathedaung, Kyauktaw, Ponnagyun, Mrauk-U in Rakhine State and Palewta in southern Chin State. Exercise a high degree of caution in Myanmar overall. Higher and lower levels apply in some parts of the country.

  • Cyprus

    16 Apr 2019

    You can only legally enter Cyprus through airports and seaports in the Republic of Cyprus government-controlled areas. You can be refused entry if immigration officials have concerns about previous or planned travel to, accommodation or activities (including but not limited to commercial, academic or employment) in the Turkish-controlled north. We haven't changed the level – exercise normal safety precautions in Cyprus. 

  • Angola

    16 Apr 2019

    We've reviewed our travel advice for Angola. We haven't changed our level of our advice - 'Exercise a high degree of caution' in Angola. Higher levels apply in some parts of the country.

  • Sudan

    16 Apr 2019

    Following the 11 April removal of President Bashir by the Sudanese military, Sudanese authorities have announced the imposition of a three month state of emergency and a one month curfew. Please note that border crossing can be closed at short notice. The state of emergency bans unauthorised public gatherings and gives security forces increased powers to arrest, restrict movement and seize assets.  The situation in Sudan remains tense and protests continue. We encourage Australians to avoid protests or large gatherings, observe curfews and follow the instructions of local authorities. If travelling outside Khartoum, seek information on the situation in the areas you will be travelling to or passing through before departing. Be alert and monitor media for the latest information about safety or security risks.

  • Lesotho

    15 Apr 2019

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Lesotho.

  • Thailand

    15 Apr 2019

    We've reviewed our travel advice for Thailand to include information on crime and laws. We haven't changed the level – exercise a high degree of caution in Thailand overall. Higher levels apply in some parts of the country.

  • Libya

    15 Apr 2019

    The security situation in Libya remains volatile due to ongoing armed conflict, a high risk of terrorist attacks and kidnapping, an unpredictable political situation and a high crime rate. Unexploded ordnances, including landmines, are a hazard throughout Libya. We haven’t changed our level of advice – ‘Do not travel’ to Libya.

  • Ukraine

    11 Apr 2019

    The first round of Presidential elections were held on 31 March 2019, and a second round is to be held on 21 April. Large protests and demonstrations may happen during this period, involving increased security presence and road closures. Avoid demonstrations and large gatherings. Monitor the media and follow instructions issued by local authorities. We haven't changed the level - exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Portugal

    09 Apr 2019

    We’ve reviewed our travel advice for Portugal. We haven’t changed the level – exercise normal safety precautions.

  • Kuwait

    09 Apr 2019

    We've reviewed our travel advice for Kuwait. We haven't changed the level - exercise a high degree of caution.

  • Serbia

    09 Apr 2019

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Serbia.

  • Turkey

    08 Apr 2019

    We have reviewed our travel advice for Turkey - we haven't changed the level - it remains exercise a high degree of caution in Ankara and Istanbul, and in Turkey overall. Higher levels apply in some parts of the country.

  • Uganda

    05 Apr 2019

    On 2 April 2019, a foreign national was kidnapped from the Ishasha section of Queen Elizabeth National Park, which borders the Democratic Republic of Congo. We haven’t changed the level - exercise a high degree of caution in Uganda. Higher levels apply in some parts of the country.

  • China

    01 Apr 2019

    We’ve reviewed our travel advice for China. We haven’t changed the level - exercise normal safety precautions. Higher levels apply in Tibet and Xinjiang.

  • Kazakhstan

    01 Apr 2019

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Kazakhstan.

  • Ecuador

    29 Mar 2019

    You can visit the Galapagos Islands for tourism for up to 60 days. For visits other than tourism, you must get a visa or special permission from the local authority before you arrive in Ecuador (see Entry and exit). We haven’t changed the level - exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Israel, the Gaza Strip and the West Bank

    29 Mar 2019

    In March 2019 several long-range rockets were fired into central Israel. Similar incidents and Israeli military responses may occur (See Safety and Security). Do not travel to the Gaza Strip. It is dangerous. Border crossings from Egypt and Israel into the Gaza Strip can close at short notice and without warning. The ability of the Australian Government to help when borders are closed is extremely limited (See the Gaza Strip). We haven't changed the level of our advice – exercise a high degree of caution. Higher levels apply in some areas.

  • Tunisia

    27 Mar 2019

    Our advice for Tunisia has been reviewed to include updates on local laws and hospitals. We haven’t changed our level of advice – exercise a high degree of caution in Tunisia due to the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • Brunei Darussalam

    27 Mar 2019

    From 3 April 2019 the full sharia penal code (law) takes effect in Brunei. It applies to Muslims, non-Muslims and foreigners even when on Brunei registered aircraft and vessels. Under this code some offences can attract physical punishment while others attract executions. Offences that attract the death penalty include blasphemy, sodomy, adultery, rape and murder (See Laws). We haven’t changed our level of advice - ‘Exercise normal safety precautions’ in Brunei Darussalam.

  • Bosnia and Herzegovina

    27 Mar 2019

    Our travel advice for Bosnia and Herzegovina has been updated to include information on Health and Consular Services. The level of our advice has not changed - exercise normal safety precautions in Bosnia and Herzegovina.

  • Honduras

    26 Mar 2019

    We've reviewed our travel advice for Honduras. We haven't changed the level - exercise a high degree of caution in Honduras. Higher levels apply in some parts of the country.  

  • Uzbekistan

    26 Mar 2019

    We’ve reviewed our travel advice for Uzbekistan. We haven’t changed the level – exercise a high degree of caution. Higher levels apply in some parts of the country.

  • Democratic Republic of the Congo

    22 Mar 2019

    Avoid all demonstrations and political gatherings as they may turn violent. Monitor local media and other sources for information that may affect your security. Follow the instructions of local authorities. The level of our advice has not changed – reconsider your need to travel to the Democratic Republic of the Congo overall. Higher levels apply in some parts of the country.

  • Nepal

    22 Mar 2019

    We’ve reviewed our travel advice for Nepal to include new information on airport services and laws. We haven’t changed our level of advice – ‘Exercise a high degree of caution’ in Nepal.

  • Trinidad and Tobago

    21 Mar 2019

    We’ve reviewed our travel advice for Trinidad and Tobago with new information about travelling with ammunition (see Laws). We haven't changed the level - exercise a high degree of caution in Trinidad and Tobago.

  • Algeria

    20 Mar 2019

    We now advise you to ‘exercise a high degree of caution’ in Algiers. Reconsider your need to travel to Algeria overall. Higher levels apply in some parts of the country.

  • Bulgaria

    20 Mar 2019

    We’ve reviewed our travel advice for Bulgaria. We haven’t changed the level – exercise normal safety precautions.

  • Netherlands

    18 Mar 2019

    On 18 March 2019 a shooting on a tram in the town of Utrecht resulted in three deaths and 13 injuries. Avoid the area while investigations continue. Police are treating the incident as terrorist related. Authorities have raised the terrorist threat level for Utrecht to 'critical', the highest level. Australians in Utrecht should follow the advice of local authorities. We haven’t changed the level - exercise normal safety precautions in the Netherlands.

  • Malawi

    18 Mar 2019

    Cyclone Idai has led to flooding across parts of southern Malawi. If travelling to affected regions, take extra care, monitor weather updates and follow advice of local authorities. The level of our advice has not changed. Exercise normal safety precautions in Malawi. Higher levels apply in in the Mulanje district.

  • Malaysia

    17 Mar 2019

    We’ve reviewed our travel advice for Malaysia. We haven’t changed our level of advice – ‘exercise normal safety precautions’ in Malaysia overall.​ Reconsider your need to travel to the coastal region of eastern Sabah.

  • Germany

    17 Mar 2019

    We've reviewed our travel advice for Germany. We haven't changed the level – exercise normal safety precautions in Germany and be aware of the increased threat of terrorism.

  • Belgium

    17 Mar 2019

    We've reviewed our advice for Belgium. We haven't changed the level - exercise a high degree of caution in Belgium.

  • United States of America

    17 Mar 2019

    We’ve lowered the level of our travel advice for the US Virgin Islands and the US territory of Puerto Rico. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands.

  • Nigeria

    15 Mar 2019

    There is a high threat of kidnapping across Nigeria. The US Embassy issued an alert on 13 March 2019 warning that a terrorist group plans to conduct kidnap operations against unidentified foreigners currently located in Borno State (see Safety and Security). Gubernatorial and State House of Assembly elections will be held in March 2019. Avoid rallies, demonstrations and large crowds as they may turn violent without warning (see Safety and security). We haven’t changed our level of advice – 'reconsider your need to travel' to Nigeria due to the high threat of terrorist attack and kidnapping. Higher levels apply in some parts of the country.

  • The Bahamas

    15 Mar 2019

    The Honorary Consul in Nassau now conducts passport interviews. You can get full consular assistance from the Australian High Commission in Trinidad and Tobago. We haven't changed the level - exercise a high degree of caution in the Bahamas.

  • Spain

    08 Mar 2019

    We've reviewed our travel advice for Spain and included new information on Crime (see Safety and Security). We haven't changed the level – exercise normal safety precautions.

  • Jordan

    07 Mar 2019

    We’ve reviewed our travel advice for Jordan. We haven’t changed the level – exercise a high degree of caution. Higher levels apply in some parts of the country.

  • Nicaragua

    05 Mar 2019

    The violence associated with protest action in Nicaragua since April 2018 has diminished and relative calm has been restored. Some tensions remain and you should exercise caution and avoid all demonstrations as they may turn violent. We’ve lowered the level of our travel advice - exercise a high degree of caution in Nicaragua.

  • Armenia

    05 Mar 2019

    We've updated our travel advice on Armenia with new information on entry and exit conditions. We haven't changed the level - exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Pakistan

    04 Mar 2019

    As recent tensions between India and Pakistan reduce, international and domestic flights across Pakistan that were suspended have partially resumed. Contact your airline for the latest information. Continue to monitor local media for developments, as the security situation remains tense. We have not changed the level of our advice. We continue to advise you to reconsider your need to travel to Pakistan and do not travel to the border areas with India and Afghanistan.

  • Venezuela

    01 Mar 2019

    Venezuela has closed its land borders with Brazil and Colombia and maritime borders with Aruba, Curaçao and Bonaire until further notice. The political and economic situation remains very unstable. Monitor local media and follow the advice of authorities (see Safety and security). We continue to advise you not to travel to Venezuela.

  • Saudi Arabia

    01 Mar 2019

    We’ve reviewed our travel advice for Saudi Arabia. We haven’t changed the level –reconsider your need to travel. Higher levels apply in some areas.

  • Eritrea

    27 Feb 2019

    This advice has been reviewed. The level of our advice has not changed. Reconsider your need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Iran

    26 Feb 2019

    We now recommend you reconsider your need to travel to Iran due to the risk of arbitrary detention or arrest (see Safety and security). Higher levels apply in some parts of the country.                           

  • Mongolia

    25 Feb 2019

    We’ve updated our travel advice for Mongolia with new information on driving. We haven’t changed the level - exercise normal safety precautions in Mongolia.

  • Madagascar

    25 Feb 2019

    Madagascar is experiencing a measles outbreak, with 114 districts out of 116 affected by the outbreak and 91 declared an epidemic situation. WHO estimates the overall risk for Madagascar from the current outbreak to be very high. Make sure your vaccinations are up-to-date before you travel (See Health). We haven’t changed our level of our advice - ‘Exercise a high degree of caution’ in Madagascar.

  • Afghanistan

    22 Feb 2019

    There is a heightened threat of terrorist attack in the lead up to presidential elections in 2019, and possibly beyond. Avoid political rallies and other election-related gatherings as they could turn violent without warning (see Safety and security). The level of our advice has not changed. Do not travel to Afghanistan.

  • Moldova

    22 Feb 2019

    We've reviewed our travel advice for Moldova.  We haven't changed the level – exercise normal safety precautions in Moldova. Higher levels apply in some parts of the country.

  • New Caledonia

    20 Feb 2019

    We've reviewed our travel advice for New Caledonia. We haven’t changed the level - exercise normal safety precautions in New Caledonia.​

  • Timor-Leste

    20 Feb 2019

    We’ve reviewed our travel advice for Timor-Leste. We haven’t changed the level-'Exercise a high degree of caution' in Timor-Leste.

  • Finland

    19 Feb 2019

    ​​We've reviewed our travel advice for Finland. We haven't changed the level - exercise normal safety precautions in Finland.

  • Latvia

    19 Feb 2019

    We’ve reviewed our travel advice for Latvia. We haven’t changed the level – exercise normal safety precautions in Latvia.

  • North Macedonia (Republic of North Macedonia)

    19 Feb 2019

    We’ve reviewed our travel advice for North Macedonia. We haven’t changed the level – exercise a high degree of caution. 

  • Yemen

    18 Feb 2019

    We've reviewed our travel advice for Yemen. We haven't changed the level - do not travel to Yemen, including the island of Socotra due to the very high threat of kidnapping and terrorist attack.

  • Haiti

    17 Feb 2019

    Since 7 February, there have been violent protests and road blocks in Port-au-Prince and other cities in Haiti. There are reports of fuel and food shortages. Remain vigilant, avoid crowds and protests as they may quickly turn violent, monitor local media and follow the advice of local authorities. Limit your movements as much as possible, stock up on essential supplies when safe to do so and regularly review your departure options. Commercial flights remain available. We have increased the level of advice for Haiti to 'reconsider your need to travel'.

  • Papua New Guinea

    15 Feb 2019

    We've included new information about armed robberies of day trekkers near Sogeri and Variarta National Park (see Local travel) in our travel advice for Papua New Guinea (PNG). We haven’t changed the level - exercise a high degree of caution in PNG. Higher levels apply in some parts of the country.

  • Qatar

    15 Feb 2019

    We’ve reviewed our travel advice for Qatar. We haven’t changed the level – exercise normal safety precautions.

  • Chad

    15 Feb 2019

    We’ve reviewed our travel advice for Chad. We haven’t changed the level. Do not travel to Chad. Reconsider your need to travel to the capital N'Djamena.

  • Azerbaijan

    14 Feb 2019

    We’ve reviewed our travel advice for Azerbaijan. We haven’t changed the level – exercise normal safety precautions. Higher levels apply in some parts of the country.

  • Romania

    13 Feb 2019

    We’ve reviewed our travel advice for Romania with new information on driving. We haven’t changed the level - exercise normal safety precautions in Romania.

  • Kosovo

    08 Feb 2019

    We’ve reviewed our travel advice for Kosovo. We haven’t changed the level – exercise a high degree of caution in Kosovo overall. Higher levels apply in some parts of the country.                          

  • Somalia

    08 Feb 2019

    We've reviewed our travel advice for Somalia. The security situation in Somalia is highly volatile and there is an ongoing very high threat of terrorist attack. There have been a large number of significant attacks in 2018. Terrorist attacks are expected to continue. If you are in Somalia, we strongly urge you to leave if it is safe to do so. We haven’t changed our level of advice - ‘do not travel’ to Somalia.

  • Bhutan

    08 Feb 2019

    We have reviewed our travel advice for Bhutan. We haven’t changed the level - ‘Exercise normal safety precautions’ in Bhutan.

  • Vietnam

    07 Feb 2019

    We’ve reviewed our travel advice for Vietnam. We haven’t changed the level - 'exercise normal safety precautions' in Vietnam.

  • Japan

    04 Feb 2019

    We’ve reviewed this travel advice. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Japan overall. Higher levels apply in some parts of the country.

  • Tonga

    04 Feb 2019

    We’ve reviewed our travel advice for Tonga. We haven’t changed the level – exercise normal safety precautions in Tonga.

  • Liberia

    04 Feb 2019

    We've reviewed our travel advice for Liberia. We haven't changed the level - exercise a high degree of caution in Liberia overall. Higher levels apply in some parts of the country.

  • Palau

    31 Jan 2019

    We've reviewed our travel advice for Palau. We haven't changed the level - exercise normal safety precautions in Palau.

  • Côte d'Ivoire (Ivory Coast)

    29 Jan 2019

    We've reviewed our travel advice for Côte d'Ivoire. We haven't changed the level of our advice - ‘exercise a high degree of caution’ in Côte d'Ivoire overall. Higher levels apply in some parts of the country.

  • South Korea (Republic of Korea)

    24 Jan 2019

    We’ve reviewed our travel advice. We haven’t changed the level - Exercise normal safety precautions in South Korea.

  • Mexico

    24 Jan 2019

    We’ve reviewed our travel advice for Mexico with new contact details for the Honorary Consulate in Cancun (see Where to get help). We haven’t changed the level - exercise a high degree of caution in Mexico overall. Higher levels apply in some parts of the country.

  • Mauritania

    24 Jan 2019

    We’ve reviewed our travel advice for Mauritania. We haven’t changed the level – 'reconsider your need to travel' to Mauritania. Higher levels apply in some parts of the country.

  • Eswatini

    24 Jan 2019

    We've reviewed our travel advice for Eswatini. We haven't changed the level of advice - 'exercise normal safety precautions in Eswatini'.

  • North Korea (Democratic People's Republic of Korea)

    23 Jan 2019

    ​​We’ve updated our travel advice. We haven’t changed the level - Reconsider your need to travel to North Korea.

  • Guyana

    23 Jan 2019

    ​We've reviewed our travel advice for Guyana. We haven't changed the level - exercise a high degree of caution in Guyana.

  • Greece

    22 Jan 2019

    Demonstrations and civil unrest occur regularly in central Athens sometimes at short notice. They can cause disruption to public transport and roads. Avoid large crowds and demonstrations, as they can turn violent without warning. Monitor the news and follow the advice of local authorities. See Safety and Security. We haven't changed the level of advice. Exercise normal safety precautions in Greece.

  • Argentina

    18 Jan 2019

    ​There’s a Hantavirus outbreak in Epuyen and Chubut in Southern Argentina. Avoid contact with live or dead rodents and dust from sweeping and vacuuming their droppings. We haven't changed the level - exercise normal safety precautions in Argentina.

  • Macau

    18 Jan 2019

    We've reviewed our travel advice for Macau with new information about entry and exit conditions. We haven't changed the level of advice – 'Exercise normal safety precautions' in Macau.                            

  • Mali

    17 Jan 2019

    ​​Due to high threat of terrorist attack and kidnapping, do not travel to within 100km of the borders with Burkina Faso. Reconsider your need to travel to parts of southern Mali and do not travel to any other areas, including Bamako.

  • Burkina Faso

    17 Jan 2019

    Due to high threat of terrorist attack and kidnapping, do not travel to the eastern regions of Burkina Faso. Reconsider your need to travel to Burkina Faso overall. Higher levels apply in some parts of the country.

  • Taiwan

    11 Jan 2019

    We've reviewed our travel advice. The level of our advice has not changed. Exercise normal safety precautions in Taiwan.

  • Chile

    09 Jan 2019

    On 4 January 2019, an explosion at a bus stop in Santiago injured five bystanders. Be aware of your surroundings, exercise caution when using public transport and report suspicious behaviour or unattended packages to local authorities. We haven't changed the level - exercise normal safety precautions in Chile.                           

  • Niger

    09 Jan 2019

    We've reviewed our travel advice for Niger with new information in Where to get help. We haven't changed the level – do not travel to Niger overall. Reconsider your need to travel to the capital, Niamey.

  • Gabon

    09 Jan 2019

    We've reviewed our travel advice for Gabon with new information in Where to get help. We haven't changed the level  – ‘Exercise a high degree of caution’.

  • Cameroon

    09 Jan 2019

    We've reviewed our travel advice for Cameroon with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • The Gambia

    09 Jan 2019

    We've reviewed our travel advice for The Gambia with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in The Gambia.

  • Costa Rica

    09 Jan 2019

    This travel advice has been reviewed and includes information on ongoing protest activity. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • El Salvador

    08 Jan 2019

    We've reviewed our travel advice for El Salvador. We haven't changed the level - exercise a high degree of caution in El Salvador.

  • Fiji

    07 Jan 2019

    We've reviewed our travel advice for Fiji. We haven't changed the level – exercise normal safety precautions in Fiji.

  • The Republic of Slovenia

    21 Dec 2018

    We've published a new travel advice for The Republic of Slovenia. We've set the level at our lowest - ​exercise normal safety precautions in Slovenia.

  • The Slovak Republic

    21 Dec 2018

    We've published a new travel advice for the Slovak Republic.  We've set the level at our lowest – exercise normal safety precautions in Slovakia.​

  • Mauritius

    21 Dec 2018

    We’ve reviewed our travel advice for Mauritius. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Mauritius.

  • Samoa

    20 Dec 2018

    Samoa will be hosting the Pacific Games from 7 to 20 July 2019. Consider booking your accommodation and flights well in advance. We haven’t changed our level of advice - ‘Exercise normal safety precautions’ in Samoa.

  • Syria

    18 Dec 2018

    We’ve reviewed our travel advice for Syria. We haven’t changed the level – do not travel to Syria.

  • Marshall Islands

    12 Dec 2018

    ​We’ve reviewed our travel advice for Marshall Islands. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Marshall Islands. 

  • Cambodia

    12 Dec 2018

    ​We’ve reviewed our travel advice for Cambodia. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Cambodia.

  • Georgia

    12 Dec 2018

    We’ve reviewed our travel advice for Georgia. We haven’t changed the level – exercise normal safety precautions in Georgia. Higher levels apply in other areas of the country.

  • Federated States of Micronesia

    11 Dec 2018

    We’ve updated our travel advice for the Federated States of Micronesia (FSM). We haven’t changed the level - exercise normal safety precautions in FSM.

  • Hungary

    05 Dec 2018

    We've reviewed our travel advice for Hungary.  We haven't changed the level – exercise normal safety precautions in Hungary.

  • Croatia

    04 Dec 2018

    We’ve reviewed our travel advice for Croatia with new information under Health. We haven’t changed the level - exercise normal safety precautions in Croatia.

  • Austria

    29 Nov 2018

    We've reviewed our travel advice for Austria.  We haven't changed the level – exercise normal safety precautions in Austria.

  • Poland

    29 Nov 2018

    Poland has temporarily reinstated land border checkpoints until 16 December 2018. Be prepared to show travel documents and allow additional time for your vehicle to be checked at or near border crossings. Additional security checks will be carried out at seaports and airports. The level of our advice has not changed. Exercise normal safety precautions.

  • Singapore

    22 Nov 2018

    ​​This travel advice includes revised information on entry and exit requirements. We haven’t changed the level of advice - ‘Exercise normal safety precautions’ in Singapore.

  • Montenegro

    21 Nov 2018

    We’ve reviewed our travel advice for Montenegro. We haven’t changed the level – exercise normal safety precautions in Montenegro.

  • Dominican Republic

    20 Nov 2018

    We've reviewed out travel advice for Domincan Republic with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in the Dominican Republic.

  • Cuba

    14 Nov 2018

    This travel advice has been reviewed with new information in Entry and exit. The level of our advice has not changed. Exercise normal safety precautions in Cuba.

  • South Sudan

    07 Nov 2018

    Armed conflict, including attacks on civilians could break out with little warning (see Safety and security). The level of our advice has not changed. Do not to travel to South Sudan.

  • Burundi

    05 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Do not travel to Burundi.

  • Ghana

    02 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Ghana.

  • Ireland

    29 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Ireland.

  • Czech Republic

    26 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • Tajikistan

    18 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Tajikistan overall. Reconsider your need to travel to the Gorno-Badakhshan Autonomous Oblast and some border regions of the country.

  • Belarus

    12 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Belarus.

  • Maldives

    26 Sep 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution on Malé Island. Exercise normal safety precautions elsewhere in the Maldives.

  • Ethiopia

    20 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Ethiopia overall. Higher levels apply in some parts of the country.

  • Hong Kong

    19 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Hong Kong.

  • Zambia

    18 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Zambia overall. Reconsider your need to travel to some border regions of the country.

  • Belize

    07 Sep 2018

    On 4 September 2018, the Government of Belize declared a state of emergency for the George Street and Ghost Town areas of Southside Belize City, as a result of a significant increase in violent crime. Police have been deployed to the areas to stabilise the situation. Avoid the affected areas, remain vigilant at all times and follow the advice of local authorities. The level of our advice has not changed. Exercise a high degree of caution in Belize.

  • Iceland

    07 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Iceland.

  • Bolivia

    06 Sep 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Bolivia.

  • Seychelles

    30 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Seychelles.

  • Senegal

    28 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Senegal overall. Higher levels apply in some parts of the country.

  • Laos

    16 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Laos overall. Higher levels apply in some parts of the country.

  • Lithuania

    14 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions.

  • Uruguay

    10 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Uruguay.

  • Rwanda

    10 Aug 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Rwanda. Higher levels apply in some parts of the country. 

  • Turkmenistan

    07 Aug 2018

    ​This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Estonia

    13 Jul 2018

    This travel advice has been reviewed and has new information on where to get help. The level of our advice has not changed. Exercise normal safety precautions in Estonia.​

  • Guinea

    13 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Guinea overall. Reconsider your need to travel to all areas bordering Cote d'Ivoire, Liberia and Sierra Leone.

  • Paraguay

    10 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Paraguay.

  • Oman

    10 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Oman overall. Reconsider your need to travel to border areas with Yemen.

  • Denmark

    06 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Denmark.

  • Sierra Leone

    22 Jun 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Sierra Leone.

  • Switzerland

    14 Jun 2018

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Switzerland.

  • Botswana

    06 Jun 2018

    If you’re entering Botswana from Ebola affected countries, you’ll be subject to Ebola screening and may be denied entry or quarantined on arrival (See Entry and exit). The level of our advice has not changed. Exercise normal safety precautions in Botswana.                           

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am-8pm (AEST/AEDT) Monday to Friday and 9am-5pm (AEST/AEDT) Saturday and Sunday (except public holidays).


* Children and dependants under 21 covered for free when travelling with an insured adult.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Group Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.

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Life Insurance is issued by Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL No. 324908 (Swiss Re) and distributed by Greenstone Financial Services Pty Ltd, ABN 53 128 692 884; AFSL No. 343079 (Greenstone). Car, Home, Landlords, Pet and Travel insurance are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Group Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard and Greenstone's Authorised Representative. Any general advice provided does not consider your objectives, financial situation or needs. Please consider the Product Disclosure Statement available on this website, to decide if the product is right for you.