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Comprehensive Travel Insurance


Our Woolworths Comprehensive Travel Insurance provides unlimited cover for overseas medical and hospital expenses and overseas 24-hour emergency assistance.

It also covers cancellation and amendment fees, your luggage and personal belongings, loss of travel documents and credit cards, theft of cash, travel delay expenses and much more. Plus your children and dependents travel for free.*


Included Benefits

  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey
  • Unlimited overseas emergency medical and hospital expenses
  • Cover for cancellation fees and lost deposits if your travel plans are cancelled
    or cut short for reasons beyond your control, e.g. a relative is hospitalised
    (includes reimbursement of frequent flyer points)
  • Cover for lost, stolen, damaged or delayed luggage and personal items
  • Cover for loss or theft of travel documents, credit cards and travellers cheques, fraudulent use of your credit card, and theft of cash
  • Meals and accommodation should your travel be delayed for 6 hours or more
  • Alternative transport expenses if your scheduled transport to reach a wedding,
    funeral, conference or sporting event is cancelled or delayed
  • Rental vehicle insurance excess in the event your rented car is involved in an accident, damaged or stolen during your journey.
  • Personal liability
  • Accidental death and permanent disability
  • Children and dependents covered for free*

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide.
 

Get a quote

 

Smart Traveller

  • Kenya

    15 Jan 2019

    On 15 January 2019, an attack occurred at the DusitD2 Hotel complex on Riverside Drive in Naobi. Those in the area should minimise movement and avoid the affected area. Remain vigilant, and pay close attention to your personal security at all times. Monitor the media, follow the advice of local authorities and other sources about possible new security risks. We haven’t changed our level of advice – ‘Exercise a high degree of caution’ in Kenya overall. Higher levels apply in some parts of the country.

  • Zimbabwe

    15 Jan 2019

    Due to worsening economic conditions there have been widespread disruptions, street blockades and violent protests in parts of the country including in Harare and Bulawayo. Avoid demonstrations and minimise travel around town. Monitor media for reports of planned or possible unrest (See Safety and security). We haven’t changed the level of our advice - ‘Exercise a high degree of caution’ in Zimbabwe.

  • Germany

    14 Jan 2019

    This advice contains new information about industrial action affecting airports throughout Germany on 15 January. The level of our advice has not changed. Exercise normal safety precautions in Germany and be aware of the increased threat of terrorism.

  • Taiwan

    11 Jan 2019

    We've reviewed our travel advice. The level of our advice has not changed. Exercise normal safety precautions in Taiwan.

  • Uzbekistan

    11 Jan 2019

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Uzbekistan. Higher levels apply in some parts of the country.

  • Democratic Republic of the Congo

    11 Jan 2019

    The political and security situation remains uncertain after the announcement of provisional election results on 10 January 2019. Avoid all demonstrations and political gatherings as they may turn violent. Monitor local media and other sources for information that may affect your security. Follow the instructions of local authorities. The level of our advice has not changed – reconsider your need to travel to the Democratic Republic of the Congo overall. Higher levels apply in some parts of the country.

  • Chile

    09 Jan 2019

    On 4 January 2019, an explosion at a bus stop in Santiago injured five bystanders. Be aware of your surroundings, exercise caution when using public transport and report suspicious behaviour or unattended packages to local authorities. We haven't changed the level - exercise normal safety precautions in Chile.                           

  • Niger

    09 Jan 2019

    We've reviewed our travel advice for Niger with new information in Where to get help. We haven't changed the level – do not travel to Niger overall. Reconsider your need to travel to the capital, Niamey.

  • Gabon

    09 Jan 2019

    We've reviewed our travel advice for Gabon with new information in Where to get help. We haven't changed the level  – ‘Exercise a high degree of caution’.

  • Cameroon

    09 Jan 2019

    We've reviewed our travel advice for Cameroon with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • Benin

    09 Jan 2019

    We've reviewed our travel advice for Benin with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in Benin. Higher levels apply in some parts of the country.

  • The Gambia

    09 Jan 2019

    We've reviewed our travel advice for The Gambia with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in The Gambia.

  • Nigeria

    09 Jan 2019

    The Australian High Commission in Abuja is relocating to new premises from 11 January. For new contact details see Where to get help. There will be a period of several days when consular and passport services are not available in Abuja. For urgent assistance in a consular emergency during this time contact the 24-hour Consular Emergency Centre on +61 2 6261 3305; or 1300 555 135 within Australia. We haven’t changed our level of advice – reconsider your need to travel to Nigeria due to the high threat of terrorist attack and kidnapping. Higher levels apply in some parts of the country. 

  • Costa Rica

    09 Jan 2019

    This travel advice has been reviewed and includes information on ongoing protest activity. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • El Salvador

    08 Jan 2019

    We've reviewed our travel advice for El Salvador. We haven't changed the level - exercise a high degree of caution in El Salvador.

  • Fiji

    07 Jan 2019

    We've reviewed our travel advice for Fiji. We haven't changed the level – exercise normal safety precautions in Fiji.

  • India

    07 Jan 2019

    There have been violent protests in some towns and cities in Kerala over the issue of women accessing the Sabarimala temple. We expect these protests to continue. If you're in Kerala or due to travel there, monitor local media, be alert and avoid large public gatherings. We haven’t changed our level of our advice for India - ‘Exercise a high degree of caution’. Higher levels apply in some parts of the country.

  • Thailand

    07 Jan 2019

    We've reviewed our travel advice for Thailand. We haven't changed the level – exercise a high degree of caution in Thailand overall. Higher levels apply in some parts of the country.

  • Madagascar

    07 Jan 2019

    Following second round of presidential elections held on 19 December 2018, political tensions persist with risk of unrest escalating in the lead up to final results. Political instability may impact security both in the capital and the regions. Follow the instructions of local authorities and avoid any demonstrations, rallies and public gatherings in the lead up to, and during, the election period. We haven’t changed our level of our advice - ‘Exercise a high degree of caution’ in Madagascar.

  • Myanmar

    05 Jan 2019

    Defaming, disturbing or threatening any person using a telecommunications network is illegal in Myanmar. Do not post negative comments on social media. In December 2018 and January 2019 improvised explosive devices were detonated on the road between Sittwe and Mrauk U in Rakhine State, causing damage to passing vehicles.The level of our travel advice has not changed. Exercise a high degree of caution in Myanmar overall. Higher and lower levels apply in some parts of the country.

  • Burkina Faso

    03 Jan 2019

    ​On 31 December 2018, the Burkina Faso Government declared a state of emergency in a number of provinces in northern and eastern Burkina Faso along the Mali, Niger, Togo and Benin borders. The announcement follows the deaths of ten gendarmes in a terrorist attack in north-west Burkina Faso on 27 December and a general deterioration in security over the past year. Follow the directions of local authorities, including adhering to curfews. We haven’t changed the level – reconsider your need to travel to Burkina Faso overall. Higher levels apply in some parts of the country.

  • Philippines

    31 Dec 2018

    This advice has been reviewed. On 26 December the United States Department of Homeland Security issued a notification stating that Ninoy Aquino International Airport (MNL) in Manila, Philippines is failing to meet international standards for security. The level of advice has not changed. Exercise a high degree of caution in the Philippines overall. Reconsider your need to travel to eastern Mindanao, and do not travel to central and western Mindanao, due to very high levels of violent crime, high threats of terrorist attacks and kidnapping. Martial law is in place in Mindanao until 31 December 2019.

  • Turkey

    31 Dec 2018

    We now advise you to exercise a high degree of caution in Ankara and Istanbul, and in Turkey overall. Higher levels apply in some parts of the country.

  • Egypt

    28 Dec 2018

    On 28 December 2018, a bomb attack on a tour bus near the Giza pyramids killed a number of foreign tourists and a local tour guide (See Safety and security). The level of our advice has not changed. Reconsider your need to travel to Egypt overall. Higher levels apply in some areas.

  • New Caledonia

    28 Dec 2018

    On 27 December 2018, local health authorities declared a dengue epidemic across the entire territory of New Caledonia. Confirmed cases are highest in the metropolitan area of Greater Noumea. Protect yourself from mosquito-borne illnesses (see Health). We haven’t changed the level - exercise normal safety precautions in New Caledonia.​

  • Ukraine

    27 Dec 2018

    Martial law imposed in a number of Ukraine's border and coastal regions in November 2018 was lifted on 26 December 2018. It is uncertain whether the ban on foreign nationals travelling from Ukraine-controlled territory to Crimea will remain (see Entry and exit). Monitor the media and follow instructions issued by local authorities. We haven't changed our level of advice - Exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Indonesia

    23 Dec 2018

    A tsunami hit coastal areas around the Sunda Strait on 22 December 2018, affecting the Pandeglang, South Lampung, and Serang districts (including the resort area of Anyer), causing significant loss of life. The tsunami, which was caused by the activity of the Anak Krakatau volcano, has resulted in the deaths of at least 430 people, with almost 1,500 injured and 22,000 displaced. Indonesian authorities have raised the warning level of Anak krakatau from level 2 to level 3 and the exclusion zone surrounding the volcano has been increased to 5 kilometres. The Indonesian Ministry of Tourism has asked tourists to stay away from the Sunda Strait. Australians already in the area should follow the advice of local authorities and monitor current information from official government sites or social media accounts such as @infoBMKG and @BNPB_Indonesia. See Natural disasters. Also, demonstrations have been held in recent weeks around the Australian Embassy in Jakarta and the Australian Consulate-General in Surabaya. Protests may continue at the Embassy in Jakarta or at any of Australia’s Consulates-General in Surabaya, Bali and Makassar. We haven’t changed our level of advice –‘Exercise a high degree of caution’ in Indonesia overall, including Bali. Higher levels apply in Central Sulawesi and Papua provinces.

  • Malaysia

    22 Dec 2018

    This advice has been reviewed. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Malaysia overall.​ Reconsider your need to travel to the coastal region of eastern Sabah.

  • Sudan

    21 Dec 2018

    Since 19 December 2018, sporadic protests have led to a state of emergency and curfews being imposed in several towns and cities across Sudan. You should avoid protests or large gatherings, observe local curfews and follow the instructions of the relevant authorities. If travelling outside Khartoum, seek information on the situation  in the areas you will be travelling to or passing through before departing. Remain vigilant and monitor the media for information on developments which may affect your safety and security. The level of our advice has not changed. Reconsider your need to travel to Sudan overall. Higher levels apply in some parts of the country.

  • Morocco

    21 Dec 2018

    Two foreign nationals were murdered by suspected terrorists while hiking in December 2018. Moroccan authorities have arrested four individuals in connection with the murders, including one they say had links to “an extremist group”. The level of our advice has not changed. Exercise a high degree of caution in Morocco overall. Higher levels apply in some parts of the country.

  • Bangladesh

    21 Dec 2018

    Elections will be held across Bangladesh on 30 December 2018. Politically motivated violence has occurred in the lead-up to the elections. Avoid demonstrations, political gatherings and processions in the period surrounding the election as they may turn violent (see Safety and security). We haven’t changed our level of advice - ‘Reconsider your need to travel’ to Bangladesh.

  • Norway

    21 Dec 2018

    We’ve reviewed our travel advice for Norway. We haven’t changed the level – exercise normal safety precautions in Norway.

  • The Republic of Slovenia

    21 Dec 2018

    We've published a new travel advice for The Republic of Slovenia. We've set the level at our lowest - ​exercise normal safety precautions in Slovenia.

  • Jamaica

    21 Dec 2018

    The Government of Jamaica has extended its state of emergency in the Parish of St James (including Montego Bay) until end of January 2019. The states of emergency in St Catherine North (including Spanish Town, Linstead and Bog Walk), and in parts of downtown Kingston will stay in place until early January. Anticipate road closures and travel delays. Monitor local media and follow instructions issued by local authorities (see Safety and security). Our level of our advice has not changed – ‘Exercise a high degree of caution’ in Jamaica.

  • The Slovak Republic

    21 Dec 2018

    We've published a new travel advice for the Slovak Republic.  We've set the level at our lowest – exercise normal safety precautions in Slovakia.​

  • Libya

    21 Dec 2018

    The security situation in Libya remains volatile due to ongoing armed conflict, a high risk of terrorist attacks and kidnapping, an unpredictable political situation and a high crime rate. Unexploded ordnances, including landmines, are a hazard throughout Libya. We haven’t changed our level of advice – ‘Do not travel’ to Libya.

  • Mauritius

    21 Dec 2018

    We’ve reviewed our travel advice for Mauritius. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Mauritius.

  • Samoa

    20 Dec 2018

    Samoa will be hosting the Pacific Games from 7 to 20 July 2019. Consider booking your accommodation and flights well in advance. We haven’t changed our level of advice - ‘Exercise normal safety precautions’ in Samoa.

  • Sri Lanka

    18 Dec 2018

    We’ve reviewed our travel advice for Sri Lanka. We haven’t change our level of advice - 'Exercise normal safety precautions' in Sri Lanka.

  • Syria

    18 Dec 2018

    We’ve reviewed our travel advice for Syria. We haven’t changed the level – do not travel to Syria.

  • Papua New Guinea

    18 Dec 2018

    We've reviewed our travel advice for Papua New Guinea (PNG). We haven’t changed the level of advice - 'Exercise a high degree of caution' in PNG overall. Higher levels apply in some parts of the country.

  • Solomon Islands

    18 Dec 2018

    General elections are likely to take place in March-April 2019. Expect heightened political tensions during the election period. Avoid large gatherings, protests and demonstrations, as they can quickly turn violent. The level of our advice has not changed. Exercise normal safety precautions in Solomon Islands.

  • Latvia

    17 Dec 2018

    We’ve reviewed our travel advice for Latvia. We haven’t changed the level – exercise normal safety precautions in Latvia.

  • Pakistan

    14 Dec 2018

    We’ve reviewed our travel advice for Pakistan. We haven’t changed our level of advice – ‘Reconsider your need to travel’ to Pakistan overall. Higher levels apply in some parts of the country.

  • Israel, the Gaza Strip and the West Bank

    14 Dec 2018

    This travel advice has been reviewed and includes new information on safety and security. The level of our advice has not changed. Exercise a high degree of caution overall. Higher levels apply in some areas.

  • The Bahamas

    13 Dec 2018

    We've reviewed our travel advice for the Bahamas. We haven't changed the level - exercise a high degree of caution in the Bahamas.

  • France

    13 Dec 2018

    ​​France has raised its national terrorism threat level to the highest level (3 of 3). A range of increased security measures have been put in place. We haven't changed the level - exercise a high degree of caution in France, due to the high threat of terrorist attack.

  • Panama

    12 Dec 2018

    We've reviewed our travel advice for Panama. We haven't changed the level - exercise a high degree of caution in Panama overall. Do not travel to the Darien Gap beyond Yaviza.

  • Marshall Islands

    12 Dec 2018

    ​We’ve reviewed our travel advice for Marshall Islands. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Marshall Islands. 

  • Cambodia

    12 Dec 2018

    ​We’ve reviewed our travel advice for Cambodia. We haven’t changed our level of advice – ‘Exercise normal safety precautions’ in Cambodia.

  • Moldova

    12 Dec 2018

    We've reviewed our travel advice for Moldova.  We haven't changed the level – exercise normal safety precautions in Moldova. Higher levels apply in some parts of the country.

  • Georgia

    12 Dec 2018

    We’ve reviewed our travel advice for Georgia. We haven’t changed the level – exercise normal safety precautions in Georgia. Higher levels apply in other areas of the country.

  • Federated States of Micronesia

    11 Dec 2018

    We’ve updated our travel advice for the Federated States of Micronesia (FSM). We haven’t changed the level - exercise normal safety precautions in FSM.

  • Nepal

    10 Dec 2018

    We’ve reviewed our travel advice for Nepal. We haven’t changed our level of advice – ‘Exercise a high degree of caution’ in Nepal.

  • Sweden

    07 Dec 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Sweden.

  • Haiti

    06 Dec 2018

    Recent violent protests in Port-au-Prince and other cities in Haiti have resulted in deaths and injuries. Avoid crowds and protests as they may quickly turn violent. Limit your movements as much as possible and stock up on essential supplies if safe to do so. We haven't changed the level of our advice. Exercise a high degree of caution in Haiti. Higher levels apply in some parts of the country.

  • Belgium

    06 Dec 2018

    We've reviewed our advice for Belgium. We haven't changed the level - exercise a high degree of caution in Belgium.

  • French Polynesia

    05 Dec 2018

    We’ve reviewed our travel advice for French Polynesia. We haven’t changed the level - exercise normal safety precautions in French Polynesia.                           

  • Hungary

    05 Dec 2018

    We've reviewed our travel advice for Hungary.  We haven't changed the level – exercise normal safety precautions in Hungary.

  • Croatia

    04 Dec 2018

    We’ve reviewed our travel advice for Croatia with new information under Health. We haven’t changed the level - exercise normal safety precautions in Croatia.

  • South Africa

    30 Nov 2018

    We’ve reviewed our travel advice for South Africa. We haven’t changed our level of our advice - ‘Exercise a high degree of caution’ in South Africa.

  • Austria

    29 Nov 2018

    We've reviewed our travel advice for Austria.  We haven't changed the level – exercise normal safety precautions in Austria.

  • Poland

    29 Nov 2018

    Poland has temporarily reinstated land border checkpoints until 16 December 2018. Be prepared to show travel documents and allow additional time for your vehicle to be checked at or near border crossings. Additional security checks will be carried out at seaports and airports. The level of our advice has not changed. Exercise normal safety precautions.

  • Brunei Darussalam

    28 Nov 2018

    We’ve reviewed our travel advice for Brunei Darussalam. We haven’t changed our level of advice - ‘Exercise normal safety precautions’ in Brunei Darussalam.

  • Cyprus

    28 Nov 2018

    We’ve reviewed our travel advice for Cyprus. We haven’t changed the level – exercise normal safety precautions in Cyprus. 

  • Iran

    26 Nov 2018

    ​ We now recommend you reconsider your need to travel to Iran due to the risk of arbitrary detention or arrest (see Safety and security). Higher levels apply in some parts of the country.                           

  • United Kingdom

    26 Nov 2018

    We’ve reviewed our travel advice for the United Kingdom. We haven’t changed the level – exercise normal safety precautions in the United Kingdom.

  • Singapore

    22 Nov 2018

    ​​This travel advice includes revised information on entry and exit requirements. We haven’t changed the level of advice - ‘Exercise normal safety precautions’ in Singapore.

  • Russia

    21 Nov 2018

    We’ve reviewed our travel advice for Russia. We haven’t changed the level – exercise a high degree of caution. Higher levels apply in some parts of the country.

  • Montenegro

    21 Nov 2018

    We’ve reviewed our travel advice for Montenegro. We haven’t changed the level – exercise normal safety precautions in Montenegro.

  • Dominican Republic

    20 Nov 2018

    We've reviewed out travel advice for Domincan Republic with new information in Where to get help. We haven't changed the level - exercise a high degree of caution in the Dominican Republic.

  • Argentina

    16 Nov 2018

    ​This travel advice has been reviewed and includes new information on safety and security. The level of our advice has not changed. Exercise normal safety precautions in Argentina.

  • Cuba

    14 Nov 2018

    This travel advice has been reviewed with new information in Entry and exit. The level of our advice has not changed. Exercise normal safety precautions in Cuba.

  • Japan

    07 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Japan overall. Higher levels apply in some parts of the country.

  • South Sudan

    07 Nov 2018

    Armed conflict, including attacks on civilians could break out with little warning (see Safety and security). The level of our advice has not changed. Do not to travel to South Sudan.

  • Burundi

    05 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Do not travel to Burundi.

  • Timor-Leste

    05 Nov 2018

    Bring sufficient cash in USD with you as many places don't accept credit cards. Check with your bank whether your Australian credit or debit card will work in Timor-Leste (see Entry and exit). Exercise a high degree of caution in Timor-Leste

  • Vanuatu

    05 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions elsewhere in Vanuatu. Higher levels apply in some parts of the country.

  • Tunisia

    05 Nov 2018

    This advice has been reviewed. Exercise a high degree of caution in Tunisia due to the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • Ghana

    02 Nov 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Ghana.

  • Brazil

    02 Nov 2018

    There’s an outbreak of yellow fever in Brazil. Get vaccinated before you travel. Carry your yellow fever vaccination certificate with you. Outbreaks of other mosquito-borne illnesses are common. Protect yourself against mosquito bites. The level of this advice has not changed. Exercise a high degree of caution in Brazil.

  • United Arab Emirates

    01 Nov 2018

    This travel advice has been reviewed and includes information on safety and security. The level of our advice has not changed. Exercise normal safety precautions in the United Arab Emirates (UAE).

  • Vietnam

    31 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Vietnam.

  • Ireland

    29 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Ireland.

  • Jordan

    29 Oct 2018

    This advice has been reviewed and updated with new information on safety and security. The level of our advice has not changed. Exercise a high degree of caution in Jordan. Higher levels apply in some parts of the country.

  • Czech Republic

    26 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • Kosovo

    23 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Kosovo overall. Higher levels apply in some parts of the country.

  • Bulgaria

    23 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Bulgaria.

  • Serbia

    22 Oct 2018

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Serbia.

  • Italy

    22 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Italy.

  • New Zealand

    22 Oct 2018

    This travel advice has been reviewed and includes new information on entry and exit conditions. The level of our advice has not changed. Exercise normal safety precautions in New Zealand.

  • Canada

    19 Oct 2018

    ​Canada legalised the recreational use of cannabis on 17 October 2018. Restrictions and age limits apply (see Laws). The level of our advice has not changed. Exercise normal safety precautions in Canada.

  • Tajikistan

    18 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Tajikistan overall. Reconsider your need to travel to the Gorno-Badakhshan Autonomous Oblast and some border regions of the country.

  • United States of America

    15 Oct 2018

    This travel advice has been reviewed and contains new information under Health. The level of our advice has not changed. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands. Reconsider your need to travel to the US Virgin Islands and the US territory of Puerto Rico. 

  • Kazakhstan

    15 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Kazakhstan.

  • Belarus

    12 Oct 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Belarus.

  • Peru

    10 Oct 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Peru overall. Higher levels apply in some parts of the country.

  • Ecuador

    10 Oct 2018

    This travel advice has been reviewed. We now recommend you reconsider your need to travel to both Sucumbios and Esmeraldas provinces in the North of Ecuador. The overall level of our advice has not changed. Exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Uganda

    08 Oct 2018

    The Uganda Police Force has issued a warning of possible terrorist attacks around Independence Day on 9 October 2018. Pay close attention to your personal security and follow the instructions of local authorities. The level of our advice has not changed. Exercise a high degree of caution. Higher levels apply in some parts of the country.

  • China

    08 Oct 2018

    There are increased security measures in Xinjiang (see Safety and security). The level of our advice has not changed. Exercise normal safety precautions in China. Higher levels apply in Tibet and Xinjiang.

  • Afghanistan

    04 Oct 2018

    There is a heightened threat of terrorist attack and protests in the lead up to parliamentary elections scheduled for 20 October 2018, and possibly beyond (see Safety and security). The level of our advice has not changed. Do not travel to Afghanistan.

  • Netherlands

    02 Oct 2018

    This travel advice has been reviewed and contains new information on safety and security. The level of our advice has not changed. Exercise normal safety precautions in the Netherlands.

  • Maldives

    26 Sep 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution on Malé Island. Exercise normal safety precautions elsewhere in the Maldives.

  • Kyrgyz Republic

    25 Sep 2018

    This advice has been reviewed. Exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.                           

  • Ethiopia

    20 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Ethiopia overall. Higher levels apply in some parts of the country.

  • Macau

    19 Sep 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Macau.                            

  • Hong Kong

    19 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Hong Kong.

  • Saudi Arabia

    18 Sep 2018

    The Saudi government has issued new laws on social media messaging (see Laws). The level of our advice has not changed. Reconsider your need to travel to Saudi Arabia overall. Higher levels apply in some areas.

  • Zambia

    18 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Zambia overall. Reconsider your need to travel to some border regions of the country.

  • Trinidad and Tobago

    10 Sep 2018

    Terrorist attacks are possible in Trinidad and Tobago. Religious holidays and large crowds could be targeted. In February 2018, the Trinidad and Tobago authorities arrested a number of individuals who planned to carry out attacks against Carnival. Pay close attention to your personal security at all times. Monitor the media and other sources about possible security threats. The level of our advice has not changed. Exercise a high degree of caution in Trinidad and Tobago.

  • Belize

    07 Sep 2018

    On 4 September 2018, the Government of Belize declared a state of emergency for the George Street and Ghost Town areas of Southside Belize City, as a result of a significant increase in violent crime. Police have been deployed to the areas to stabilise the situation. Avoid the affected areas, remain vigilant at all times and follow the advice of local authorities. The level of our advice has not changed. Exercise a high degree of caution in Belize.

  • Iceland

    07 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Iceland.

  • South Korea (Republic of Korea)

    07 Sep 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in South Korea.

  • North Korea (Democratic People's Republic of Korea)

    07 Sep 2018

    ​​This travel advice has been reviewed. The level of this advice has not changed. Reconsider your need to travel to North Korea.

  • Bolivia

    06 Sep 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Bolivia.

  • Greece

    05 Sep 2018

    ​​​This advice provides new information on the risk of West Nile virus in Greece (See Health). The level of our advice has not changed. Exercise normal safety precautions in Greece.

  • Mali

    04 Sep 2018

    ​​This travel advice has been reviewed. The security situation throughout Mali could deteriorate with little warning. Avoid political rallies, protests and large gatherings. Monitor local media and other sources for developments which may affect your security. The level of our advice has not changed. Reconsider your need to travel to parts of southern Mali and do not travel to any other areas, including Bamako.

  • Spain

    31 Aug 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Spain.

  • Tanzania

    30 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Tanzania.

  • Seychelles

    30 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Seychelles.

  • Senegal

    28 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Senegal overall. Higher levels apply in some parts of the country.

  • Venezuela

    17 Aug 2018

    Protests in Caracas and other major cities occur regularly. There continue to be shortages of basic food items and medicines. Avoid political gatherings and demonstrations as they may become violent. The level of our advice has not changed. Reconsider your need to travel to Venezuela. Higher levels apply in some parts of the country.

  • Laos

    16 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Laos overall. Higher levels apply in some parts of the country.

  • Lithuania

    14 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions.

  • Romania

    12 Aug 2018

    In August 2018, anti-government protests turned violent in Bucharest. A large number of injuries were reported in clashes with the security forces. Further clashes could occur. The level of our advice has not changed. Exercise normal safety precautions in Romania.

  • Uruguay

    10 Aug 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Uruguay.

  • Rwanda

    10 Aug 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Rwanda. Higher levels apply in some parts of the country. 

  • Turkmenistan

    07 Aug 2018

    ​This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Guatemala

    30 Jul 2018

    The level of the advice has not changed. Exercise a high degree of caution in Guatemala.

  • Estonia

    13 Jul 2018

    This travel advice has been reviewed and has new information on where to get help. The level of our advice has not changed. Exercise normal safety precautions in Estonia.​

  • Guinea

    13 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Guinea overall. Reconsider your need to travel to all areas bordering Cote d'Ivoire, Liberia and Sierra Leone.

  • Paraguay

    10 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Paraguay.

  • Cook Islands

    10 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precaution in the Cook Islands.

  • Oman

    10 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Oman overall. Reconsider your need to travel to border areas with Yemen.

  • Mexico

    09 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Mexico overall. Higher levels apply in some parts of the country.

  • Colombia

    06 Jul 2018

    ​This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • Portugal

    06 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Portugal.

  • Denmark

    06 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Denmark.

  • Finland

    04 Jul 2018

    ​​This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Finland.

  • Malawi

    03 Jul 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Malawi. Higher levels apply in in the Mulanje district.

  • Algeria

    25 Jun 2018

    This travel advice has been reviewed. The level of our advice has not changed. Reconsider your need to travel to Algeria.

  • Chad

    25 Jun 2018

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to Chad overall. Reconsider your need to travel to the capital N'Djamena.

  • Djibouti

    25 Jun 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Djibouti. Higher levels apply in some areas.

  • Mauritania

    22 Jun 2018

    There is an ongoing threat of kidnapping in Mauritania. Be alert to your personal security at all times (see safety and security). The level of our advice has not changed. Reconsider your need to travel to Mauritania. Higher levels apply in some parts of the country.

  • Somalia

    22 Jun 2018

    This advice has been reviewed. The security situation in Somalia is highly volatile and there is an ongoing very high threat of terrorist attack. There have been a large number of significant attacks since 2016. Terrorist attacks are expected to continue. If you are in Somalia, we strongly urge you to leave if it is safe to do so. The level of our advice has not changed. Do not travel to Somalia.

  • Iraq

    22 Jun 2018

    This advice has been reviewed. The level of our advice has not changed. Do not travel to Iraq, including the Kurdish region. If you choose to visit, in spite of our strong advice, ensure you take appropriate security precautions and obtain a valid Iraqi visa, even if you are only travelling to the Kurdish region of Iraq.

  • Sierra Leone

    22 Jun 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Sierra Leone.

  • Azerbaijan

    22 Jun 2018

    This travel advice has been reviewed and contains new information on entry and exit conditions. Electronic visas are now available online for single entry visits to Azerbaijan of less than 30 days. The level of our advice has not changed. Exercise normal safety precautions in Azerbaijan overall. Higher levels apply in some parts of the country.

  • Lebanon

    22 Jun 2018

    We now advise you to exercise a high degree of caution in Lebanon, due to the unpredictable security situation, the threat of terrorist attack and ongoing political and sectarian tensions. Higher levels apply in some parts of Lebanon.

  • Yemen

    22 Jun 2018

    This advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to Yemen, including the island of Socotra.

  • Qatar

    22 Jun 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Qatar.                            

  • Kuwait

    22 Jun 2018

     This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Kuwait.

  • Bahrain

    22 Jun 2018

    This advice has been reviewed. We now advise you to exercise a high degree of caution in Bahrain due to the threat of terrorist attack and civil disturbance. 

  • Switzerland

    14 Jun 2018

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Switzerland.

  • Mozambique

    09 Jun 2018

    We now advise you to reconsider your need to travel to Cabo Delgado Province. On 8 June 2018 the US Government warned its citizens of possible imminent attacks on government and commercial centres in the district headquarters of Palma, Cabo Delgado Province. Take particular care around government offices and retail locations, including markets, in Palma. Check local and social media for updates before you travel to the area, remain vigilant and follow the advice of local authorities. We continue to recommend you exercise a high degree of caution in Mozambique overall, including Maputo.

  • Botswana

    06 Jun 2018

    If you’re entering Botswana from Ebola affected countries, you’ll be subject to Ebola screening and may be denied entry or quarantined on arrival (See Entry and exit). The level of our advice has not changed. Exercise normal safety precautions in Botswana.                           

  • Malta

    06 Jun 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Malta.

  • Bhutan

    04 Jun 2018

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Bhutan.

  • Nicaragua

    31 May 2018

    Violent protests are ongoing in various parts of Nicaragua, including Managua and Leon, and have resulted in a number of deaths and injuries. The protests commenced on 18 April 2018 and may continue for some days in various areas, including near universities. Avoid all demonstrations as they may turn violent, and monitor the local media for further information and updates. The level of our advice has changed. We now advise Australians to reconsider your need to travel to Nicaragua.

  • The former Yugoslav Republic of Macedonia

    18 May 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in the former Yugoslav Republic of Macedonia.

  • Angola

    17 May 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Angola. Higher levels apply in some parts of the country.

  • Namibia

    16 May 2018

    This travel advice has been reviewed. The level of our advice has not changed. We continue to advise Australians to exercise normal safety precautions in Namibia.

  • Armenia

    15 May 2018

    The level of our advice has not changed. Exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Eswatini

    14 May 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Eswatini.

  • Lesotho

    08 May 2018

    This advice has been reviewed. The level of our advice has not changed. Exercise a high degree of caution in Lesotho.

  • Guam

    04 May 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Guam.

  • Central African Republic

    24 Apr 2018

    This travel advice has been reviewed. The level of our advice has not changed. Do not travel to the Central African Republic.

  • Tonga

    19 Apr 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Tonga.

  • Albania

    16 Apr 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Albania.

  • Bosnia and Herzegovina

    10 Apr 2018

    This travel advice has been reviewed. The level of our advice has not changed. Exercise normal safety precautions in Bosnia and Herzegovina.

  • Eritrea

    03 Apr 2018

    This advice has been reviewed. The level of our advice has not changed. Reconsider your need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Mongolia

    27 Mar 2018

    This travel advice contains new information about entry and exit conditions. The level of our advice has not changed. Exercise normal safety precautions in Mongolia.  

  • Liberia

    08 Mar 2018

    Maintenance works at Liberia's main international airport, Roberts International Airport, are ongoing and causing regular airport closures. The works will continue until at least the end of March 2018, after which full operations will resume. Contact your airline or travel operator directly for up-to-date information on flight options. The level of our advice has not changed. Exercise a high degree of caution in Liberia overall. Higher levels apply in some parts of the country.

  • Guyana

    15 Feb 2018

    ​This travel advice has been updated and contains new information for LGBTI travellers. The level of our advice has not changed. Exercise a high degree of caution in Guyana.

  • Palau

    31 Jan 2018

    This travel advice contains new information on entry and exit conditions. The level of our advice has not changed. Exercise normal safety precautions in Palau.

  • Honduras

    30 Jan 2018

    Following elections in Honduras in November 2017, violent demonstrations occurred throughout the country, with some resulting in deaths. Avoid demonstrations and large public gatherings as they may turn violent, be alert and follow instructions issued by local authorities. Exercise a high degree of caution in Honduras. Higher levels apply in some parts of the country.  

  • Côte d'Ivoire (Ivory Coast)

    28 Jan 2018

    There is an increased risk of demonstrations and protests in Côte d'Ivoire. Protest action by current and former members of the Ivorian armed forces has been occurring across the country since the beginning of 2017. Avoid protests and large public gatherings as they have the potential to turn violent. In the event of further protests, monitor local media, and follow all instructions issued by local authorities. The level of our advice has not changed. Exercise a high degree of caution in Côte d'Ivoire overall. Higher levels apply in some parts of the country.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday and 9am- 5pm (AEST) Saturday and Sunday (except public holidays).


* Children and dependants under 21 covered for free when travelling with an insured adult.

^ Price is based on Comprehensive travel insurance policy for a traveller aged between 18-59 on a 20 day trip to Bali.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Group Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.

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Life Insurance is issued by Swiss Re Life & Health Australia Limited ABN 74 000 218 306 AFSL No. 324908 (Swiss Re) and distributed by Greenstone Financial Services Pty Ltd, ABN 53 128 692 884; AFSL No. 343079 (Greenstone). Car, Home, Landlords, Pet and Travel insurance are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Group Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard and Greenstone's Authorised Representative. Any general advice provided does not consider your objectives, financial situation or needs. Please consider the Product Disclosure Statement available on this website, to decide if the product is right for you.