Comprehensive Travel Insurance


Our Woolworths Comprehensive Travel Insurance provides unlimited cover for overseas medical and hospital expenses and overseas 24-hour emergency assistance.

It also covers cancellation and amendment fees, your luggage and personal belongings, loss of travel documents and credit cards, theft of cash, travel delay expenses and much more. Plus your children and dependents travel for FREE.
 

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Included Benefits

  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey.
  • Unlimited overseas emergency medical and hospital expenses.
  • Cover for cancellation fees and lost deposits if your travel plans are cancelled
    or cut short for reasons beyond your control, e.g. a relative is hospitalised
    (includes reimbursement of frequent flyer points).
  • Cover for lost, stolen, damaged or delayed luggage and personal items.
  • Cover for loss or theft of travel documents, credit cards and travellers cheques, fraudulent use of your credit card, and theft of cash.
  • Meals and accommodation should your travel be delayed for 6 hours or more.
  • Alternative transport expenses if your scheduled transport to reach a wedding,
    funeral, conference or sporting event is cancelled or delayed.
  • Rental vehicle insurance excess in the event your rented car is involved in an accident,
    damaged or stolen during your journey.
  • Personal liability.
  • Accidental death and permanent disability.
  • Children and dependents covered for free.*

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide.
 

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Smart Traveller

  • Spain

    19 Aug 2017

    In response to the terrorist attacks in Barcelona on 17 August and Cambrils on 18 August, the Spanish Government has announced the introduction of heightened security measures in public places, including shopping areas, tourist sites and transportation hubs, and at major events which attract large crowds. Plan for delays in travel times. Remain vigilant about your surroundings, take official warnings seriously and follow the advice of local authorities.  The level of our advice has not changed. Exercise normal safety precautions in Spain.

  • New Caledonia

    19 Aug 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in New Caledonia.

  • Turkmenistan

    16 Aug 2017

    ​This advice contains new information on tourism tax (See Entry and exit). The level of advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Bangladesh

    16 Aug 2017

    Heavy rainfall has caused flooding in low-lying areas throughout northern, eastern and southern Bangladesh, disrupting road travel and train services. Follow the instructions issued by local authorities and monitor the media for further developments if you are travelling to an affected part of the country (See Additional information). The level of advice has not changed. Reconsider your need to travel to Bangladesh.

  • Indonesia

    16 Aug 2017

    This travel advice contains new information under Local laws. The overall level of advice has not changed. We advise you to exercise a high degree of caution in Indonesia, including Bali. Higher levels apply in some parts of the country.

  • Seychelles

    16 Aug 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in the Seychelles.

  • Sierra Leone

    16 Aug 2017

    On August 14 2017, a mudslide in the Regent area of Freetown resulted in hundreds of deaths and injuries. Avoid the affected area and follow the instructions of local authorities. Be aware of flash flooding and expect disruptions to local services. Monitor local media for the latest developments. The level of this advice has not changed. Exercise a high degree of caution in Sierra Leone.

  • India

    15 Aug 2017

    India commemorates its Independence Day on 15 August. Travellers are reminded that days of national significance can provide an opportunity for terrorist groups to stage an attack. In the past, terrorists have targeted areas frequented by tourists including hotels, markets, tourist sites, transport hubs and public transport networks and religious sites. In December 2016, the US, UK and Israel issued warnings of terror threats to locations including resorts and beaches. Maintain a high level of vigilance in public places. Take local security arrangements into consideration when deciding where to visit. Monitor the media for developments that may affect your safety and security.The level of our advice has not changed. We continue to advise you to exercise a high degree of caution in India overall. Higher levels apply in some parts of India.

  • Burkina Faso

    14 Aug 2017

    The Government of Burkina Faso has reported that an attack on a restaurant in downtown Ouagadougou, popular with expatriates, has resulted in a number of fatalities. Australians currently in Burkina Faso should avoid the area, monitor local media and follow directions from local authorities (See Safety and secur​ity). We continue to advise travellers to reconsider the need to travel to Burkina Faso overall. Higher levels apply in some areas. 

  • Kenya

    14 Aug 2017

    Political rallies and protests are expected following general elections on 8 August 2017. Avoid political rallies and protests as they may quickly turn violent. Consider making a personal contingency plan for the days immediately following the announcement of election results. The level of this advice has not changed. Exercise a high degree of caution in Kenya overall. Higher levels apply in some parts of the country.  

  • Belize

    14 Aug 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Belize.

  • Nepal

    13 Aug 2017

    Extensive rainfall has caused major flooding throughout southern Nepal, including Chitwan National Park. Many roads and bridges are blocked by landslides and floods causing difficulty for travellers to get to, and from, the Bharatpur airport. Follow the instructions issued by local authorities and monitor the media for further developments (See Additional information). The level of advice has not changed. Exercise a high degree of caution in Nepal.

  • Egypt

    12 Aug 2017

    On 11 August 2017, an express train traveling between Cairo and Alexandria collided with a passenger train traveling between Port Said and Alexandria. The collision has resulted in significant loss of life and injury. While train travel between Cairo and Alexandria is generally considered safe, you may wish to reconsider your method of travel between the two cities and follow local authorities’ instructions (See Local travel). The level of our advice has not changed. Reconsider your need to travel to Egypt overall. Higher levels apply in some areas.

  • Saudi Arabia

    11 Aug 2017

    Due to ongoing violence between government security forces and local elements, we advise you not to travel to the district of Awamiyah, Al Qatif, Eastern Province. Reconsider your need to travel to Saudi Arabia overall. Higher levels apply in some areas.

  • Pakistan

    11 Aug 2017

    Terrorist attacks can occur anywhere at any time in Pakistan. Exercise heightened caution. Avoid public gatherings, crowded places, places of worship and locations frequented by foreigners. Follow local advice. Monitor the media for developments that may affect your safety and security. The level of advice has not changed. Reconsider your need to travel to Pakistan overall. Higher levels apply in some parts of the country.

  • Ethiopia

    11 Aug 2017

    ​This advice has been reviewed and remains current. Continue to monitor local media and avoid all large gatherings and protests as the security situation may change at short notice. The level of advice has not changed. Reconsider your need to travel to Ethiopia. Higher levels apply in some parts of the country.

  • Liberia

    11 Aug 2017

    This travel advice contains new information on Presidential and legislative elections scheduled for 10 October 2017. See Safety and Security. The level of this advice has not changed. Exercise a high degree of caution overall. Higher levels apply in some parts of the country.

  • Iraq

    11 Aug 2017

    This advice has new information on fraudulent websites and Facebook accounts claiming to represent the Australian Government (See Safety and security). The level of our travel advice has not changed. Do not travel to Iraq, including the Kurdish region. If you choose to visit, in spite of our strong advice, ensure you take appropriate security precautions.

  • Japan

    10 Aug 2017

    This travel advice has been updated with information if you intend to drive in Japan (see Local travel). The level of this advice has not changed. Exercise normal safety precautions in Japan.

  • France

    10 Aug 2017

    The French domestic terror threat level is currently at the second highest level: ‘Enhanced security due to risk of attack'. There are heightened security measures in public places, including shopping areas, tourist sites and transportation hubs, and at major events, which attract large crowds. Remain vigilant about your surroundings, take official warnings seriously and follow the advice of local authorities. Monitor the news for any new or emerging security threats. The level of the advice has not changed. Exercise a high degree of caution in France.

  • Portugal

    10 Aug 2017

    Portuguese Border Control Officers are planning to strike on 24 and 25 August 2017. The strike, which will affect all airports, may cause delays and other constraints to travellers entering and exiting Portugal. Plan for sufficient time to allow for check in and border control processing to minimise delays. The level of the advice has not changed. Exercise normal safety precautions in Portugal.

  • Mexico

    09 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Mexico. Higher levels apply in some parts of Mexico.

  • China

    09 Aug 2017

    A magnitude 7.0 earthquake struck Jiuzhaigou County in northern Sichuan Province during the evening of Tuesday 8 August 2017, causing significant structural damage. Jiuzhaigou Valley is a major tourist destination. Authorities advise the valley is closed to tourists until further notice. The level of advice has not changed. Exercise normal safety precautions in China. Higher levels apply in Tibet and Xinjiang.

  • Taiwan

    09 Aug 2017

    The 2017 Summer Universiade will take place in Taipei from 19 to 30 August 2017. Venues will have airport-style security screening, including bag inspections. Be aware of items specifically prohibited. The level of advice has not changed. Exercise normal safety precautions in Taiwan. 

  • Greece

    09 Aug 2017

    This travel advice contains new information on Local travel. The level of the advice has not changed. Exercise normal safety precautions in Greece. 

  • Jordan

    08 Aug 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution in Jordan. Higher levels apply in some parts of the country.

  • Netherlands

    08 Aug 2017

    There remains a heightened threat of terrorist attack in a number of European countries, including the Netherlands. Possible targets for future attacks include major targets for sporting events and mass gatherings. Be vigilant in public places and report any suspicious activity to police. Monitor media for any new or emerging threats to your security. The level of this advice has not changed. Exercise normal safety precautions in the Netherlands.

  • Rwanda

    07 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise a high degree of caution in Rwanda.

  • Trinidad and Tobago

    07 Aug 2017

    The number of violent crimes, including kidnapping, remains high on both islands (See Safety and security). The level of the advice has not changed. Exercise a high degree of caution in Trinidad and Tobago.

  • Venezuela

    04 Aug 2017

    Elections for the new constituent assembly were held on 30 July 2017. Civil unrest and violent protests continue, particularly in Caracas, with security forces out in strength since 23 July 2017. The Canadian Embassy, which provides consular support to Australians has moved to an appointment only service. Avianca Airlines announced the suspension of flights to and from Venezuela as of 27 July 2017 and some other airlines have temporarily suspended flights.  Other airlines are still operating, but could withdraw services at any time. Outbound flights have limited capacity. The level of the advice has not changed. Reconsider your need to travel to Venezuela. Higher levels still apply in some parts of the country.

  • Myanmar

    04 Aug 2017

    H1N1 (swine flu) has been reported in Myanmar. Discuss your vaccination requirements with your doctor before travelling (see Health). The level of this advice has not changed. Exercise a high degree of caution in Myanmar overall and reconsider travel to most of Rakhine State. Higher and lower levels apply in some parts of the country.                            

  • Mali

    03 Aug 2017

    Travellers are reminded of the high threat of terrorist attacks in Mali. Possible targets include hotels and restaurants frequented by foreigners. Avoid vulnerable locations with poor security measures in place. The level of advice has not changed. Reconsider your need to travel to parts of southern Mali and do not to travel to all other areas, including Bamako.    

  • Singapore

    03 Aug 2017

    This advice contains additional information on local laws. The level of advice has not changed. Exercise normal safety precautions in Singapore.

  • Uruguay

    03 Aug 2017

    Drug laws have recently changed, but it remains illegal for foreigners to purchase marijuana for personal use (See Laws). The level of the advice has not changed. Exercise normal safety precautions in Uruguay.

  • Democratic Republic of the Congo

    02 Aug 2017

    Security incidents, such as riots and demonstrations may occur sporadically along the Matidi Road in Kinshasa, causing road closures with little or no notice. Attacks on vehicles along this road are also becoming more frequent. Avoid all demonstrations and large gatherings and monitor media for latest developments that may affect your personal security (see Safety and security). The level of the travel advice has not changed. Reconsider your need to travel to the Democratic Republic of Congo overall.  Higher levels apply in some parts of the country.

  • Croatia

    02 Aug 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Croatia.                    

  • Serbia

    02 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Serbia.

  • Cambodia

    02 Aug 2017

    This travel advice contains new information on international surrogacy (see Laws). The level has not changed. Exercise normal safety precautions in Cambodia.

  • Côte d'Ivoire

    01 Aug 2017

    Travellers are reminded of the increased risk of demonstrations and protests in Côte d'Ivoire. Protest action by members of the Ivorian armed forces took place across the country in January and May 2017. Avoid protests and large public gatherings as they have the potential to turn violent. In the event of further protests, monitor local media, exercise vigilance and follow all instructions issued by local authorities. The level has not changed. Exercise a high degree of caution in Côte d'Ivoire overall. Higher levels apply in some parts of the country.

  • Papua New Guinea

    01 Aug 2017

    Election-related protests in Mt Hagen have eased and services are expected to return to normal in the coming days. Security forces remain in Mt Hagen. Some post-election tensions remain across Papua New Guinea (PNG) and may cause disruption of normal flight schedules and transport services. Contact your airline or travel provider for the latest information. Continue to exercise a high degree of caution, follow instructions issued by local authorities and monitor local media for the latest information about the security situation. The level of this advice has not changed. Exercise a high degree of caution in PNG. Higher levels apply in some parts of the country.

  • Timor-Leste

    01 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Timor-Leste. 

  • Moldova

    30 Jul 2017

    Tensions continue over the prospective establishment of 13 border checkpoints on the Dniester section of the Moldova-Ukraine border. The level of the advice has not changed. Exercise normal safety precautions in Moldova.

  • Thailand

    30 Jul 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Thailand. Higher levels apply in some parts of the country.

  • Israel, the Gaza Strip and the West Bank

    28 Jul 2017

    A high degree of tension persists in and around the Temple Mount/Haram al Sharif complex in Jerusalem’s Old City. Large gatherings, protests and violence have occurred in this area in recent weeks, resulting in injuries and several deaths. Similar gatherings and protests may occur with little or no warning, and may turn violent. Avoid all protests, demonstrations and political rallies. Tensions are particularly heightened before and after Friday prayers. Anticipate heightened security in the area and be vigilant about your safety. Monitor the media for developments which may affect your safety and security. Follow instructions from local authorities. The level of our advice has not changed. Exercise a high degree of caution in Israel overall. Be aware that higher levels apply in some parts of the country.

  • Maldives

    28 Jul 2017

    This advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution on Malé Island. Exercise normal safety precautions elsewhere in the Maldives.

  • United Kingdom

    27 Jul 2017

    ​​This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in the United Kingdom.

  • Macau

    26 Jul 2017

    This advice has new information on visa requirements (see Entry and exit). The level of the advice has not changed. Exercise normal safety precautions in Macau.

  • New Zealand

    25 Jul 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in New Zealand.

  • Yemen

    25 Jul 2017

    A major cholera outbreak in Yemen has gathered intensity since late April 2017 (see Health). The level of this advice has not changed. Do not travel to Yemen, including the island of Socotra.

  • Poland

    25 Jul 2017

    This advice contains new information on Road Travel. The level of the advice has not changed. Exercise normal safety precautions in Poland.

  • Lithuania

    25 Jul 2017

    Parts of the international airport in Vilnius will close for renovations from 14 July to 17 August 2017. The level of this advice has not changed. Exercise normal safety precautions in Lithuania.

  • Eritrea

    24 Jul 2017

    This advice contains new information on road safety (See Local Travel). The level of the advice has not changed. Reconsider your need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Philippines

    24 Jul 2017

    On 22 July, the Philippine Congress extended martial law in Mindanao until 31 December 2017. Travellers are reminded to exercise a high degree of caution in the Philippines due to the high threat of terrorist attack, including in Manila. Possible targets include commercial and public places frequented by foreigners, such as transport hubs, the metro system, hotels, shopping malls and tourist areas. Exercise heightened caution and be vigilant about your surroundings. Monitor the media for developments that may affect your safety and security. The level of this advice has not changed. Exercise a high degree of caution in the Philippines overall. Higher levels apply in some parts of the country.

  • Peru

    21 Jul 2017

    A State of Emergency was declared on 19 July 2017 and will remain in place for 30 days in: Juliaca in the region of Puno, and in Wanchaq, San Sebastián, Cusco, Machu Picchu and Ollantaytambo in the region of Cusco (see Safety and Security).Avoid demonstrations, monitor the media and follow the advice of local authorities. The level of the advice has not changed. Exercise a high degree of caution in Peru.

  • Chad

    21 Jul 2017

    This travel advice contains new information on dress regulations in Chad (see Laws). The level of this advice has not changed. Reconsider your need to travel to the capital N'Djamena. We continue to advise against travel to Chad overall.

  • Sri Lanka

    21 Jul 2017

    This travel advice contains new information on the prevalence of dengue fever and crime. The level of the advice has not changed. Exercise normal safety precautions in Sri Lanka.

  • Guyana

    21 Jul 2017

    ​Protect yourself against mosquito-borne illnesses such as Malaria due to the higher risk to travellers in the wet season (see Health).The level of advice has not changed. Exercise a high degree of caution in Guyana.

  • Nigeria

    20 Jul 2017

    Travellers are reminded of the threat of terrorist attacks in Nigeria, including at hotels in major cities frequented by foreigners. The level of this advice has not changed. Reconsider your need to travel to Nigeria overall. Higher levels apply in some parts of the country.

  • Turkey

    18 Jul 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Ankara and Istanbul because of the high threat of terrorist attack. Exercise a high degree of caution in Turkey overall. Higher levels apply in some parts of Turkey.

  • Vietnam

    18 Jul 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Vietnam.

  • Malaysia

    15 Jul 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to reconsider travel to the coastal region of eastern Sabah, and to exercise normal security precautions in Malaysia overall. ​

  • Lebanon

    14 Jul 2017

    Travellers are reminded of the threat of terrorism in Lebanon. Terrorist attacks could occur anywhere, at any time, in Lebanon.  Targets could include, but are not limited to, hotels, clubs, restaurants, shopping centres, markets, outdoor recreation events and tourist areas. Security services are at a heightened state of alert and are carrying out operations to thwart attacks. If you notice a security operation is underway, immediately leave the area. The level of advice has not changed. Reconsider your need to travel to Lebanon overall. Higher levels apply in some parts of Lebanon.

  • Republic of Korea

    14 Jul 2017

    This travel advice contains new information on health screening at airports arriving and departing the Republic of Korea. The level of the advice has not changed. Exercise normal safety precautions in the Republic of Korea.

  • Democratic People's Republic of Korea

    14 Jul 2017

    The Democratic People's Republic of Korea (DPRK) continues to conduct ballistic missile tests, further aggravating the already tense situation on the Peninsula. Foreigners may be arrested, detained or expelled from DPRK for activities that would not be considered crimes in Australia, including perceived disrespectful behaviour to the country, or current and former leaders.  The level of the advice has not changed. Reconsider your need to travel to the DPRK.

  • Zambia

    13 Jul 2017

    On 5 July 2017, the Zambian President issued a statutory instrument under Article 31 of the Constitution which enables him to introduce a range of emergency public security and other measures within a 90 day period. Emergency measures may be introduced at short notice. Be alert to changes in the local environment. Monitor media reporting and follow the instructions of local authorities. The level has not changed. Exercise normal safety precautions in Zambia overall. Reconsider your need to travel to some border regions of the country.

  • United Arab Emirates

    13 Jul 2017

    On 5 July 2017, the US government removed its restrictions on carrying electronic devices for passengers travelling from or through the United Arab Emirates (UAE) to the US. Follow the baggage restrictions of your airline. Contact your airline or travel provider for further details. The level has not changed. Exercise normal safety precautions in the UAE.

  • United States of America

    13 Jul 2017

    This travel advice contains new information on flights from certain last point of departure airports. The level has not changed. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands.

  • Hungary

    11 Jul 2017

    Hungary will host the FINA World Swimming Championships from 14 - 30 July 2017 and the FINA Masters Championships from 7 - 20 August 2017. Expect heightened security checks. The level of the advice has not changed. Exercise normal safety precautions in Hungary.

  • Botswana

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Botswana.

  • Azerbaijan

    11 Jul 2017

    This travel advice contains new information on Dual Nationals (see Laws). The level has not changed. Exercise normal safety precautions in Azerbaijan overall. Higher levels apply in some parts of the country.

  • Germany

    11 Jul 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Germany, and be aware of the increased threat of terrorism.

  • Guinea

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution in Guinea. Higher levels apply in some parts of the country.

  • Georgia

    10 Jul 2017

    This advice has new information regarding the payment of goods and services according to Georgian law (See Safety and security). The level of the advice has not changed. Exercise normal safety precautions in Georgia. Higher levels apply in some areas of the country.

  • The former Yugoslav Republic of Macedonia

    10 Jul 2017

    Political tensions are high in the former Yugoslav Republic of Macedonia. Some protests have turned violent in the capital Skopje and other major cities, such as Bitola. Avoid all political rallies, demonstrations and large crowds as they may turn violent.  The level of this advice has not changed. Exercise a high degree of caution in the former Yugoslav Republic of Macedonia.

  • Angola

    10 Jul 2017

    ​​National elections are scheduled for 23 August 2017. In the lead up to the elections, there is likely to be an increase in demonstrations and political gatherings with a heightened police and military presence. The level of advice has not changed. Exercise a high degree of caution in Angola. Higher levels apply in some parts of the country.

  • Palau

    07 Jul 2017

    This travel advice contains new information on entry and exit, including travelling with minors. The level of advice has not changed. Exercise normal safety precautions in Palau.

  • Oman

    07 Jul 2017

    This travel advice has been reviewed and remains current. We continue to advise Australians to reconsider the need to travel to areas bordering Yemen. Exercise normal security precautions in Oman overall.

  • Hong Kong

    07 Jul 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Hong Kong.

  • Laos

    06 Jul 2017

    ​​We now advise you to exercise normal safety precautions for road travel between Vang Vieng and Luang Prabang due to an improved security situation in the area. Exercise normal safety precautions in Laos overall. Higher levels apply in some parts of the country.

  • Gabon

    06 Jul 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in Gabon.

  • Argentina

    05 Jul 2017

    From 1 July 2017, Australian tourists no longer have to pay a 'reciprocity fee' to enter Argentina. The level of advice has not changed. Exercise normal safety precautions in Argentina.

  • Russia

    05 Jul 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Russia. Higher levels apply in some parts of the country.

  • Norway

    05 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Norway.

  • Morocco

    04 Jul 2017

    Protests have been reported in several Moroccan cities; avoid large gatherings and demonstrations as they may turn violent. The level of advice has not changed. Exercise a high degree of caution in Morocco overall.  Do not travel to the Western Sahara.

  • Albania

    04 Jul 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Albania.

  • Finland

    03 Jul 2017

    ​​The Finnish Security Intelligence Service (SUPO) has raised Finland’s terrorist threat level from ‘low’ to ‘elevated’ (level two on a four-point scale).  The level of the advice has not changed. Exercise normal safety precautions in Finland.

  • Kyrgyz Republic

    03 Jul 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.

  • Bolivia

    03 Jul 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Bolivia.

  • Austria

    28 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Austria.

  • Ukraine

    27 Jun 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. Exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Haiti

    26 Jun 2017

    ​​This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in Haiti. Higher levels apply in some parts of the country.

  • Denmark

    23 Jun 2017

    Denmark has assessed that the terror threat in the country remains significant. Remain vigilant in public places and report any suspicious activity to police. This travel advice has been reviewed and contains new information on the G20 Summit. The level of advice has not changed. Exercise normal safety precautions in Denmark.

  • Paraguay

    23 Jun 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Paraguay.

  • Niger

    22 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Do not travel to Niger overall. Different levels apply in some parts of the country, including the capital, Niamey.

  • Tanzania

    22 Jun 2017

    There is a heightened security presence in the Pwani coastal region following recent attacks against police and local officials. Take extra care when travelling in Rufiji and surrounding areas, including at police checkpoints. The level of this advice has not changed. Exercise a high degree of caution in Tanzania.

  • Vanuatu

    21 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Vanuatu.​​​

  • Bahrain

    21 Jun 2017

    Bahrain has severed all diplomatic ties with Qatar and closed all air and sea borders between Bahrain and Qatar. If you have an upcoming flight from Bahrain to or transiting Qatar, contact your airline or travel provider for further information and to make alternate arrangements. The level of this advice has not changed. Reconsider your need to travel to Bahrain.

  • Belgium

    21 Jun 2017

    ​​We continue to receive information that terrorists may be planning further attacks in Belgium. An attack could occur at any time. Exercise particular caution around locations known to be possible terrorist targets. Monitor the news and other sources for changes to local conditions. The level of this advice has not changed. Exercise a high degree of caution in Belgium overall.

  • Colombia

    18 Jun 2017

    ​On 17 June 2017, a bomb exploded in the Andino shopping centre, in Bogota, killing 3 people, including a foreign national, and injuring others. Be vigilant to your personal safety. Follow local authorities' advice. Monitor the media for developments which may affect your safety and security. Exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • Switzerland

    14 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Switzerland.

  • Sudan

    14 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Reconsider your need to travel to Sudan overall. Higher levels apply in some parts of the country.

  • Solomon Islands

    13 Jun 2017

    This advice has been reviewed and remains current.The level of this advice has not changed. Exercise normal safety precautions in Solomon Islands.

  • South Sudan

    13 Jun 2017

    Security measures such as curfews can be implemented in Juba with little or no warning. The level of this advice has not changed. Do not to travel to South Sudan.

  • Afghanistan

    13 Jun 2017

    This advice has been reviewed and remains current. We continue to advise against travel to Afghanistan. The level of the advice has not changed.

  • Malta

    13 Jun 2017

    This advice has been updated with information for cruise passengers. The level of the advice has not changed. Exercise normal safety precautions in Malta.

  • Estonia

    12 Jun 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Estonia.​

  • Qatar

    09 Jun 2017

    Major airlines based in the UAE have announced that flights between the UAE and Qatar will be suspended from 6 June 2017 until further notice, while Egypt has closed its airspace to Qatari aircraft.  Qatar Airways flights to and from Saudi Arabia and Bahrain may also be affected.  If you have an upcoming flight to, from or transiting Doha, including as a holder of a Qatari residency permit, contact your airline or travel provider for further information. We understand that Qatar Airways flights to and from Australia will continue to operate. The level of this advice has not changed. Exercise normal safety precautions in Qatar.

  • Ecuador

    09 Jun 2017

    This advice has been reviewed and remains current. The overall level of this advice has not changed. Exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Czech Republic

    08 Jun 2017

    This travel advice contains new information on where to get help in Prague. The level of advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • South Africa

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in South Africa.

  • Romania

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Romania.

  • Iran

    07 Jun 2017

    On 7 June, simultaneous terrorist attacks at the Iranian Majlis (parliament) in central Tehran and at Imam Khomeini's Shrine on the southern outskirts of Tehran. Avoid these sites and follow the instructions from local authorities. The level of advice has not changed. Exercise a high degree of caution in Iran overall. Higher levels apply in some parts of the country.

  • Mauritius

    06 Jun 2017

    H1N1 (swine flu) has been reported in Mauritius. Discuss your vaccination requirements with your doctor before travelling (see Health). The level of this advice has not changed. Exercise normal safety precautions in Mauritius.

  • Italy

    02 Jun 2017

     This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Italy.

  • Sweden

    31 May 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Sweden.

  • Marshall Islands

    29 May 2017

    This travel advice contains new information on same-sex relationships (see Local customs) and an outbreak of mumps. A number of cases of hepatitis A and mumps have been reported in Marshall Islands (see Health risks). The level of this advice has not changed. Exercise normal safety precautions in the Marshall Islands. 

  • Latvia

    29 May 2017

    ​This advice has been reviewed and remains current. The level of advice has not changed, continue to exercise normal safety precautions in Latvia.

  • Tajikistan

    29 May 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed, continue to exercise a high degree of caution overall in Tajikistan. We also advise you to reconsider your need to travel in some border regions of the country.                           

  • Brazil

    26 May 2017

    Large protests are expected to take place in coming weeks in response to recent political developments. The President has authorised the military to enforce law and order in the Federal District of Brasília until 31 May 2017. Avoid all demonstrations and protests, and follow the instructions of local authorities. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Brazil.

  • Tunisia

    26 May 2017

    This advice has been reviewed and remains current. We continue to advise Australians to reconsider travel to Tunisia because of the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • French Polynesia

    24 May 2017

    This advice has been reviewed and updated. It contains new information, including on the need for travel insurance for cruise passengers (see Information for cruise passengers). We continue to advise Australians to exercise normal safety precautions in French Polynesia.

  • Federated States of Micronesia

    23 May 2017

    This advice has been reviewed and remains current. It contains new information, including on same-sex relationships, see Local Customs. The level of this advice has not changed. We continue to advise you to exercise normal safety precautions in the Federated States of Micronesia.                             

  • Djibouti

    17 May 2017

    This advice has been reissued  and remains current. The level of the advice has not changed. We advise Australians to exercise a high degree of caution in Djibouti. Higher levels apply in some areas.

  • Canada

    16 May 2017

    This travel advice has new information for dual Australian-Canadian citizens travelling to or transiting Canada (see Entry and exit). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Canada.

  • Fiji

    15 May 2017

    This advice has been reviewed and remains current. There is currently no operational hyperbaric (decompression) chamber in Fiji. The overall level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Fiji.

  • Madagascar

    15 May 2017

    The level of our advice has not changed. We continue to advise Australians to exercise a high degree of caution in Madagascar. Higher levels apply in some parts of the country.

  • Brunei Darussalam

    15 May 2017

    This advice has been reviewed and remains current. The overall level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Brunei Darussalam.

  • Senegal

    10 May 2017

    The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Senegal.

  • Tonga

    09 May 2017

    This advice contains new information on credit card fraud (see Safety and security). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Tonga.

  • Malawi

    02 May 2017

    This advice contains new information on obtaining a visa for Malawi (see Additional information).The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Malawi. 

  • Swaziland

    28 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Swaziland.

  • Zimbabwe

    24 Apr 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Zimbabwe.

  • Kuwait

    19 Apr 2017

    This advice has been reviewed and remains current. The level of advice has not changed.  We continue to advise Australians to exercise a high degree of caution in Kuwait.

  • Bulgaria

    11 Apr 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Bulgaria.

  • Bosnia and Herzegovina

    11 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Bosnia and Herzegovina.

  • Somalia

    06 Apr 2017

    Following elections in February Somalia remains a do not travel destination. Al Shabaab has declared its intention to target the new administration.  We continue to advise you not to travel to any part of Somalia because the security situation remains very poor and the threat of conflict or attacks by armed groups is high.              

  • Mozambique

    04 Apr 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Mozambique overall.

  • Namibia

    30 Mar 2017

    This advice has been reviewed and updated with minor editorial changes. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Namibia.

  • Algeria

    30 Mar 2017

    Legislative elections will be held in Algeria on 4 May 2017. Avoid political gatherings, protests or demonstrations as they could turn violent with little warning. The level of the advice has not changed. We continue to advise Australians to reconsider their need to travel to Algeria.

  • Uganda

    30 Mar 2017

    This advice contains new information on obtaining visas though a new official online visa portal (see Entry and exit).  The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uganda overall. Higher levels apply in some parts of the country.

  • Cyprus

    27 Mar 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Cyprus. 

  • Ireland

    24 Mar 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Ireland.

  • Jamaica

    22 Mar 2017

    This advice has been reviewed an remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Jamaica.

  • Ghana

    22 Mar 2017

    The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Ghana.

  • Chile

    16 Mar 2017

    This advice has been updated with new information on requirements when performing bank transactions and booking accommodation. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Chile.

  • Guam

    08 Mar 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Guam.

  • Kosovo

    07 Mar 2017

    This advice has been reviewed and updated with minor editorial changes. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Kosovo overall.

  • Honduras

    23 Feb 2017

    This advice includes new information on the road travel risks from the World Health Organization (see Local travel). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Honduras.

  • Iceland

    23 Feb 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Iceland.

  • Guatemala

    23 Feb 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Guatemala.

  • Kazakhstan

    21 Feb 2017

    As of 16 January 2017, the Government of Kazakhstan has cancelled its 'yellow' domestic terror threat level for the country. Remain vigilant in public places and follow the advice of local authorities (see Safety and security). This travel advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Kazakhstan.

  • Montenegro

    20 Feb 2017

    ​This travel advice has been reviewed and remains current. The level of advice has not changed. We advise Australians to exercise normal safety precautions in Montenegro. ​

  • The Gambia

    10 Feb 2017

    We have lowered the overall level of advice following a stabilisation of the security environment after the transfer of power to President Barrow. The situation has calmed, though regional military forces remain in The Gambia. We now advise you to exercise a high degree of caution in The Gambia due to the uncertain political situation and the potential for civil unrest.

  • Central African Republic

    08 Feb 2017

    This advice has been reviewed and remains current. The level of the travel advice has not changed. We continue to strongly advise you not to travel to the Central African Republic.

  • Bhutan

    07 Feb 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise you to exercise normal safety precautions in Bhutan.

  • Belarus

    02 Feb 2017

    Australians may be eligible for a five day visa-free entry into Belarus from 12 February 2017. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Belarus.

  • Cameroon

    02 Feb 2017

    Tensions in the Northwest and Southwest Regions have resulted in demonstrations and unrest. Avoid large gatherings and demonstrations, as these may turn violent. Monitor local media. Follow the advice of local authorities. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • Mauritania

    01 Feb 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to reconsider their need to travel to Mauritania. Higher levels apply in some parts of the country.                           

  • Dominican Republic

    24 Jan 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in the Dominican Republic.

  • Costa Rica

    24 Jan 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • Cuba

    24 Jan 2017

    ​​This travel advice includes new information on restrictions of travel on U.S. carriers to Cuba. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Cuba.

  • Libya

    23 Jan 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to strongly advise Australians against all travel to Libya.

  • Armenia

    16 Jan 2017

    The main road between Armenia and Georgia (Yerevan-Vanadzor-Alaverdi-Bagratashen) remains closed for maintenance until further notice (see Local travel). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Cook Islands

    14 Dec 2016

    New helmet legislation requires anyone riding a motorcycle, bicycle or scooter in the Cook Islands to wear an approved safety helmet. This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise normal safety precaution in the Cook Islands.

  • Nicaragua

    12 Dec 2016

    This advice has information on the electronic Travel Authorisation (eTA) you will need if you transit or travel through Canada before entering Nicaragua (see Entry and exit). We continue to advise Australians to exercise a high degree of caution in Nicaragua.

  • Burundi

    06 Dec 2016

    This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians not to travel to Burundi.

  • Mongolia

    02 Dec 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Mongolia.  

  • Samoa

    01 Dec 2016

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Samoa.

  • El Salvador

    29 Nov 2016

    This advice has been issued with information on the Canadian eTA. The level of this advice has not changed. We continue to advise you to exercise a high degree of caution in El Salvador.

  • Uzbekistan

    25 Nov 2016

    This advice has been updated regarding importing prescription medications (see Entry and exit). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uzbekistan. Higher levels apply in some parts of the country.

  • Panama

    21 Nov 2016

    This advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians in Panama to exercise a high degree of caution.

  • Benin

    25 Oct 2016

    This advice contains new information about recent cases of cholera (see Health). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Benin.

  • Lesotho

    25 Oct 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Lesotho.

  • Syria

    15 Sep 2016

    Travellers are reminded it is our strong advice Australians not travel to Syria because of the extremely dangerous security situation. It is illegal under Australian law for Australian citizens, including dual citizens, to provide any kind of support to any armed group in Syria. The level of our advice has not changed.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday.


Children and dependants under 21 covered for free when travelling with an insured adult

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.