Comprehensive Travel Insurance


Our Woolworths Comprehensive Travel Insurance provides unlimited cover for overseas medical and hospital expenses and overseas 24-hour emergency assistance.

It also covers cancellation and amendment fees, your luggage and personal belongings, loss of travel documents and credit cards, theft of cash, travel delay expenses and much more. Plus your children and dependents travel for FREE.
 

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Included Benefits

  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey.
  • Unlimited overseas emergency medical and hospital expenses.
  • Cover for cancellation fees and lost deposits if your travel plans are cancelled
    or cut short for reasons beyond your control, e.g. a relative is hospitalised
    (includes reimbursement of frequent flyer points).
  • Cover for lost, stolen, damaged or delayed luggage and personal items.
  • Cover for loss or theft of travel documents, credit cards and travellers cheques, fraudulent use of your credit card, and theft of cash.
  • Meals and accommodation should your travel be delayed for 6 hours or more.
  • Alternative transport expenses if your scheduled transport to reach a wedding,
    funeral, conference or sporting event is cancelled or delayed.
  • Rental vehicle insurance excess in the event your rented car is involved in an accident,
    damaged or stolen during your journey.
  • Personal liability.
  • Accidental death and permanent disability.
  • Children and dependents covered for free.*

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide.
 

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Smart Traveller

  • Seychelles

    18 Dec 2017

    The Public Health Authority in Seychelles has lifted travel restrictions imposed following the outbreak of the plague in Madagascar. The level of our advice has not changed. Exercise normal safety precautions in Seychelles.

  • Madagascar

    18 Dec 2017

    In addition to almost yearly incidents of bubonic plague that affect Madagascar, an unusual outbreak of pneumonic plague has occurred in Madagascar since August 2017. Pneumonic plague has spread to several regions, including the cities of Antananarivo and Tamatave (Toamasina). Pneumonic plague is spread from person to person by respiratory droplets in the air. Affected persons experience flu-like symptoms. Practise good hygiene and speak to your healthcare provider before travelling (see Health). The level of our advice has not changed. Exercise a high degree of caution in Madagascar. Higher levels apply in some parts of the country.

  • Haiti

    18 Dec 2017

    Due to the hurricanes in recent months, be prepared that emergency and medical care, water and food supplies are still affected in some areas. The level of our advice has not changed.  Exercise a high degree of caution in Haiti. Higher levels apply in some parts of the country.  

  • Estonia

    17 Dec 2017

    Estonia experiences extremely cold winters and heavy snowfall including in major metropolitan areas. This may cause severe transport delays and a temporary shutdown of infrastructure. Monitor the media and adjust your plans accordingly (see Additional Information). The level of our advice has not changed. Exercise normal safety precautions in Estonia.​

  • Turkmenistan

    17 Dec 2017

    ​This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Israel, the Gaza Strip and the West Bank

    15 Dec 2017

    There have been large protests in response to the US announcement on Jerusalem. Further protests are likely, particularly after Friday prayers. Avoid demonstrations and monitor the media about planned and possible unrest. The level of our advice has not changed. Exercise a high degree of caution overall. Higher levels apply in some areas.

  • Afghanistan

    15 Dec 2017

    Travellers are reminded of the extremely dangerous security situation and the very high threat of terrorist attack in Afghanistan. The level of our advice has not changed. Do not travel to Afghanistan.

  • Nepal

    15 Dec 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Nepal.

  • Panama

    14 Dec 2017

    This travel advice has been updated with the contact details of the Australian Consulate in Panama. The level of our advice has not changed. Exercise a high degree of caution in Panama overall.  Do not travel to the Darien Gap beyond Yaviza.                            

  • Nicaragua

    14 Dec 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Nicaragua.

  • Marshall Islands

    13 Dec 2017

    This travel advice contains new information on entry and exit conditions, travelling with children, and driver’s licence requirements. The level of our advice has not changed. Exercise normal safety precautions in the Marshall Islands. 

  • Bangladesh

    13 Dec 2017

    There is a high threat of terrorist attack in Bangladesh. There is reliable information to suggest militants may be planning to target Western interests in Bangladesh. Days of national significance, such as Victory Day (16 December), can provide an opportunity for terrorist attacks. Stay alert and maintain an active awareness of your environment. Ensure you have robust security plans in place. The level of our advice has not changed. Reconsider your need to travel to Bangladesh.

  • Kazakhstan

    13 Dec 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Kazakhstan.

  • France

    13 Dec 2017

    From 1 November 2017, new counter-terrorism laws came into effect, giving French authorities additional powers to manage the security situation. The level of our advice has not changed. Exercise a high degree of caution in France, due to the high threat of terrorist attack.

  • Indonesia

    12 Dec 2017

    Be aware of ongoing demonstrations at U.S. government diplomatic facilities throughout Indonesia in response to the U.S. announcement on Jerusalem. Media has reported that certain groups may agitate protest activities directed towards US interests. Be vigilant and aware of your own security; avoid protests and demonstrations. Monitor local media for the latest information on security (see Safety and security). The level of our advice has not changed. Exercise a high degree of caution in Indonesia, including Bali. Higher levels apply in some parts of the country.

  • Sweden

    12 Dec 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Sweden.

  • Honduras

    12 Dec 2017

    Following elections in Honduras on 26 November 2017, violent demonstrations have occurred throughout the country resulting in casualties. Many main roads have closed and some international flights to and from Honduran airports have been cancelled. On 1 December, the Honduran Federal Government suspended constitutional rights. Avoid demonstrations and large public gatherings as they may turn violent, be alert and follow instructions issued by local authorities. We now recommend you reconsider your need to travel to Honduras.                          

  • United Arab Emirates

    08 Dec 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in the United Arab Emirates (UAE).

  • Argentina

    08 Dec 2017

    The Eleventh World Trade Organization Ministerial Conference (MC11) will take place from 10 – 13 December 2017 in Buenos Aires. Protests are likely and traffic will be unpredictable with road closures around the Puerto Madero district. Plan alternative routes and avoid affected areas. Allow additional time for travel. The level of our advice has not changed. Exercise normal safety precautions in Argentina.

  • Iraq

    08 Dec 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to Iraq, including the Kurdish region. If you choose to visit, in spite of our strong advice, ensure you take appropriate security precautions and obtain a valid Iraqi visa, even if you are only travelling to the Kurdish region of Iraq.

  • Switzerland

    08 Dec 2017

    The annual World Economic Forum (WEF) will take place in Davos-Klosters, Switzerland from 23-26 January 2018. Protests associated with the WEF occurred in the past. Be vigilant, monitor the local media and follow the advice of the local authorities. The level of our advice has not changed. Exercise normal safety precautions in Switzerland.

  • Zimbabwe

    08 Dec 2017

    The security situation in Zimbabwe is calm but ongoing political developments may lead to further demonstrations. Avoid all demonstrations or activities that could be considered political. The authorities have sometimes used force to suppress demonstrations. Pay close attention to your personal security at all times. Monitor the media and other information sources and adjust your travel plans accordingly. We now recommend you exercise a high degree of caution in Zimbabwe.

  • Ethiopia

    07 Dec 2017

    ​On 4 December 2017, a foreign tourist was killed in the northern Afar region. Do not travel to the Danakil Desert, in the Afar region (see Safety and security). The level of our advice has not changed. Reconsider your need to travel to Ethiopia. Higher levels apply in some parts of the country.

  • Morocco

    07 Dec 2017

    There's an increased possibility of large-scale protests in Morocco in response to the 6 December 2017 US announcement on Jerusalem. Avoid large gatherings and demonstrations, as they can turn violent. Exercise particular caution on weekends, including in the period around Friday prayers. The level of our advice has not changed. Exercise a high degree of caution in Morocco overall.  Do not travel to the Western Sahara.

  • Lebanon

    07 Dec 2017

    Protests over domestic and regional issues could occur at any time. Avoid demonstrations and large gatherings as they could turn violent. Monitor the media and other sources of information about developments that could affect your safety and security. The level of our advice has not changed. Reconsider your need to travel to Lebanon overall. Higher levels apply in some parts of Lebanon.  

  • Rwanda

    07 Dec 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Rwanda. Higher levels apply in some parts of the country. 

  • Jordan

    06 Dec 2017

    There's an increased possibility of large-scale protests in Jordan from 6 December. Avoid demonstrations and large gatherings. Monitor the media and other sources of information about planned and possible unrest. The level of our advice has not changed. Exercise a high degree of caution in Jordan. Higher levels apply in some parts of the country.

  • Albania

    06 Dec 2017

    Heavy rains in December 2017 have caused severe flooding in Tirana and other parts of Albania. Some roads have been blocked. If you're in Albania, follow the instructions of local authorities and avoid affected areas. Be prepared for your travel to be disrupted, particularly if travelling by road. If you're travelling to Albania, contact your airline or tour operator to confirm whether your travel plans have been affected. The level of our advice has not changed. Exercise normal safety precautions in Albania.

  • Mongolia

    06 Dec 2017

    This travel advice contains new information about entry and exit conditions. The level of our advice has not changed. Exercise normal safety precautions in Mongolia.  

  • India

    06 Dec 2017

    During winter months, air pollution levels in parts of India can spike to hazardous levels. Severe pollution can cause flight delays, traffic delays and accidents, and increase the risk of respiratory problems. If you are concerned about the effects of air pollution, seek medical advice before you travel. The level of our advice has not changed. Exercise a high degree of caution in India overall. Higher levels apply in some parts of the country.

  • United States of America

    06 Dec 2017

    Wildfires continue to burn across parts of Southern California. A state of emergency has been declared in Ventura County with dangerous fire conditions forecast to continue for the next few days. Evacuation advisories and mandatory evacuation orders are in place for parts of Southern California. Monitor local media and follow the instructions of local authorities, including any evacuation orders. Smoke haze warnings have been issued across Los Angeles and authorities recommend avoiding unnecessary outdoor activity and keeping windows and doors closed (see Additional information). The level of our advice has not changed. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands. Reconsider your need to travel to the US Virgin Islands and the US territory of Puerto Rico. 

  • Greece

    06 Dec 2017

    Travellers are reminded that the likelihood of civil unrest in Greece may increase during days of national or commemorative significance, such as 1 May (Labour Day), 17 November (anniversary of the 1973 student riots) and 6 December (anniversary of the 2008 riots). Avoid protests and demonstrations as they can become violent. The level of our advice has not changed. Exercise normal safety precautions in Greece. 

  • French Polynesia

    06 Dec 2017

    This advice has been reviewed and remains current. Exercise normal safety precautions in French Polynesia.

  • Romania

    05 Dec 2017

    Romania isn't a part of the Schengen area, but is working towards becoming a member. Visa and other entry and exit conditions (such as customs and quarantine regulations) may change as they're realigned with those of the Schengen area. Contact an Embassy or Consulate of Romania for up-to-date information. The level of our advice has not changed. Exercise normal safety precautions in Romania.

  • Germany

    04 Dec 2017

    On 1 December 2017, a suspicious package was found and destroyed by police near the Potsdam Christmas markets. The level of our advice has not changed. Exercise normal safety precautions in Germany and be aware of the increased threat of terrorism, including at Christmas markets.

  • New Caledonia

    02 Dec 2017

    On 1 December 2017, New Caledonian authorities issued a warning after hydrocarbon pollution was found onshore in the Loyalty Islands and on the east coast of the island of Grand Terre. Follow the advice of local authorities when swimming and undertaking other marine activities. Avoid touching or collecting unknown material in coastal areas. The level of our advice has not changed. Exercise normal safety precautions in New Caledonia.

  • China

    01 Dec 2017

    ​This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in China. Higher levels apply in Tibet and Xinjiang.

  • Iceland

    01 Dec 2017

    There has been continuing seismic activity at the Öræfajökull volcanic glacier. Monitor local media and other sources for information on volcanic activity. The level of our advice has not changed. Exercise normal safety precautions in Iceland.

  • Finland

    01 Dec 2017

    ​​This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Finland.

  • Nigeria

    01 Dec 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Nigeria overall. Higher levels apply in some parts of the country.

  • Kenya

    30 Nov 2017

    Following Kenya's presidential elections in October 2017, political tensions are high and unrest is possible throughout the country, particularly in the western region. Monitor local and international media. Avoid all demonstrations and protests. The level of our advice has not changed. Exercise a high degree of caution in Kenya overall. Higher levels apply in some parts of the country.

  • Egypt

    30 Nov 2017

    On 24 November, a terrorist attack on a mosque in North Sinai resulted in over 300 deaths. Terror attacks could occur at anytime, anywhere in Egypt. Potential targets include religious sites and communities, and locations frequented by tourists.  In planning your activities, consider the places known to be terrorist targets and the level of security provided. The level of our advice has not changed. Reconsider your need to travel to Egypt overall. Higher levels apply in some areas.

  • Pakistan

    29 Nov 2017

    Terrorist attacks can occur anywhere at any time in Pakistan. Exercise heightened caution. Avoid public gatherings, crowded places, places of worship and locations frequented by foreigners. Follow local advice, and monitor the media for developments that may affect your safety and security. The level of our advice has not changed. Reconsider your need to travel to Pakistan overall. Higher levels apply in some parts of the country.

  • Syria

    29 Nov 2017

    Do not travel to Syria because of the extremely dangerous security situation. It is illegal under Australian law for Australian citizens, including dual citizens, to provide any kind of support to any armed group in Syria. The level of our advice has not changed.

  • Philippines

    28 Nov 2017

    There is a high threat of terrorist attack in the Philippines, including Manila. Exercise heightened caution at this time. Be alert to possible threats around locations that have a low level of protective security and places known to be possible terrorist targets. The level of our advice has not changed. Exercise a high degree of caution in the Philippines overall. Higher levels apply in some parts of the country.

  • Iran

    22 Nov 2017

    Iran is in an active seismic zone and experiences regular, sometimes major, earthquakes. The level of our advice has not changed. Exercise a high degree of caution in Iran overall. Higher levels apply in some parts of the country.

  • Myanmar

    21 Nov 2017

    We now advise you to reconsider your need to travel to Paletwa township in southern Chin State, due to active armed conflict. Fighting between ethnic armed groups and military forces escalated in mid-November 2017. Contact your tour operator before you travel. Exercise a high degree of caution in Myanmar overall. Higher and lower levels apply in some parts of the country.

  • Puerto Rico

    21 Nov 2017

    In September 2017, Hurricane Maria caused major damage to buildings and infrastructure with recovery efforts continuing. The level of our advice has not changed. Reconsider your need to travel to Puerto Rico.​

  • Cambodia

    20 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Cambodia.

  • Ireland

    20 Nov 2017

    Expected rail strikes in November and December have been called off. The level of our advice has not changed. Exercise normal safety precautions in Ireland.

  • Oman

    16 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Oman overall. Reconsider your need to travel to border areas with Yemen.

  • Italy

    16 Nov 2017

    This travel advice contains updated information on general strikes in Italy. There is an ongoing threat of terrorism in a number of European countries, including Italy. The level of our advice has not changed. Exercise normal safety precautions in Italy.

  • Tajikistan

    16 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Tajikistan overall. Reconsider your need to travel to the Gorno-Badakhshan Autonomous Oblast and some border regions of the country.

  • The Gambia

    15 Nov 2017

    While the situation in The Gambia has stabilised, there is a heightened security presence in the capital, Banjul and in other parts of the country. The level of our advice has not changed. Exercise a high degree of caution in The Gambia overall. Reconsider your need to travel to and from The Gambia overland travel through the Casamance region in Senegal.

  • Samoa

    13 Nov 2017

    On 1 November 2017, Samoan Ministry of Health confirmed an outbreak of dengue fever in the country. The level of our advice has not changed. Exercise normal safety precautions in Samoa.

  • Somalia

    13 Nov 2017

    The security situation in Somalia is highly volatile and there is an ongoing very high threat of terrorist attack. There have been a number of significant attacks throughout 2017. Terrorist attacks are expected to continue. If you are in Somalia, we strongly urge you to leave if it is safe to do so. The level of our advice has not changed. Do not travel to Somalia.

  • Libya

    13 Nov 2017

    Tripoli International Airport reopened in July 2017 but only limited commercial options are available. The security situation in Libya remains volatile, with ongoing fighting. The level of our advice has not changed. Do not travel to Libya.

  • South Sudan

    10 Nov 2017

    The Australian Government's ability to provide consular assistance in South Sudan remains extremely limited. The level of our advice has not changed. Do not to travel to South Sudan.

  • Yemen

    10 Nov 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to Yemen, including the island of Socotra.

  • Russia

    09 Nov 2017

    This travel advice has been reviewed and contains new information about entry and exit conditions for travel between Russia and Belarus. The level of our advice has not changed. Exercise a high degree of caution in Russia. Higher levels apply in some parts of the country.

  • Djibouti

    09 Nov 2017

    This travel advice has been reissued and remains current. The level of our advice has not changed. Exercise a high degree of caution in Djibouti. Higher levels apply in some areas.

  • Central African Republic

    09 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to the Central African Republic.

  • Uruguay

    08 Nov 2017

    Expect disruptions and reconfirm your flight details if you are departing from airports in Uruguay between 8 – 16 November 2017 due to industrial action (See Local travel). The level of our advice has not changed. Exercise normal safety precautions in Uruguay.

  • Solomon Islands

    07 Nov 2017

    Political instability, civil unrest and protests can occur with little notice in the Solomon Islands. Be alert, monitor the local media and follow the instructions of the local authorities. Stay clear of any areas where demonstrations, protests, or political rallies are taking place, as they may turn violent. The level of our advice has not changed. Exercise normal safety precautions in the Solomon Islands.

  • Maldives

    07 Nov 2017

    Travellers are reminded of the potential for terrorist attacks in the Maldives including against Maldivian institutions and tourist locations frequented by Westerners. The level of our advice has not changed. Exercise a high degree of caution on Malé Island. Exercise normal safety precautions elsewhere in the Maldives.

  • Saudi Arabia

    06 Nov 2017

    There is an ongoing threat of cross-border missiles and rocket attacks from Yemen deep into Saudi territory. On 4 November 2017, a missile was intercepted and destroyed near King Khaled International Airport, Riyadh. Exercise caution in public places and monitor the media for developments which may affect your security. Reconsider your need to travel to Saudi Arabia overall. Higher levels apply in some areas.

  • Burundi

    06 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Do not travel to Burundi.

  • United Kingdom

    05 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in the United Kingdom.                           

  • Zambia

    05 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Zambia overall. Reconsider your need to travel to some border regions of the country.

  • Sierra Leone

    03 Nov 2017

    This travel advice has been reviewed and is current. The level of our advice has not changed. Exercise a high degree of caution in Sierra Leone.

  • Tonga

    02 Nov 2017

    The National Emergency Management Office (NEMO) of Tonga has cancelled its first national tsunami evacuation drill scheduled for Friday 3 November 2017. The level of our advice has not changed. Exercise normal safety precautions in Tonga.

  • Bulgaria

    02 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Bulgaria.

  • Thailand

    01 Nov 2017

    Thai authorities have announced that from November 2017, they will introduce a smoking ban on beaches in certain tourist areas, including in Koh Samui, Pattaya, Phuket, Prachuap Khiri Khan, Chon Buri and Songkhla provinces (see Laws). The level of our advice has not changed. Exercise a high degree of caution in Thailand overall. Higher levels apply in some parts of the country.

  • Spain

    01 Nov 2017

    Following recent political developments, elections will be held in Catalonia on 21 December. Demonstrations and large gatherings of people are likely to continue in major cities, particularly in Barcelona and other parts of Catalonia, in the lead up.  The level of our advice has not changed. Exercise normal safety precautions in Spain.

  • Czech Republic

    01 Nov 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • Netherlands

    31 Oct 2017

    There remains a heightened threat of terrorist attack in a number of European countries, including the Netherlands. Possible targets for future attacks include major sporting events and mass gatherings. Be alert in public places and report any suspicious activity to police. Monitor media for any new or emerging threats to your security. The level of our advice has not changed. Exercise normal safety precautions in the Netherlands.

  • Belarus

    31 Oct 2017

    Foreigners aren't permitted to cross the land border between Belarus and Russia. Don't enter or exit Belarus by the land border with Russia. Travel between Belarus and Russia by air. The level of our advice has not changed. Exercise normal safety precautions in Belarus.

  • Bahrain

    30 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Bahrain.

  • Vanuatu

    27 Oct 2017

    On 27 October 2017,  the Vanuatu government lifted its state of emergency for the volcanic island of Ambae. Be aware of the risks when visiting an active volcano and follow the advice of local authorities. The level of our advice for Ambae island has returned to exercise normal safety precautions including Vanuatu overall.​​​

  • Austria

    27 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Austria.

  • Portugal

    26 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Portugal.

  • Lesotho

    26 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Lesotho.

  • Peru

    25 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Peru overall. Higher levels apply in some parts of the country.

  • Malawi

    25 Oct 2017

    There have been recent incidents of unrest and violence in the Mulanje district. We now advise you to exercise a high degree of caution in the Mulanje district. Exercise normal safety precautions in Malawi overall. Higher levels apply in some parts of the country.

  • Hungary

    24 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Hungary.

  • Swaziland

    24 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Swaziland.

  • Japan

    23 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Japan overall.

  • Liberia

    22 Oct 2017

    The main international airport in Liberia, Roberts International Airport, will be closed to air traffic on Mondays and Thursdays from 9 October 2017 due to maintenance works. Contact your airline or travel operator directly for up-to-date information on flight options. The level of our advice has not changed. Exercise a high degree of caution in Liberia overall. Higher levels apply in some parts of the country.

  • Senegal

    19 Oct 2017

    On 18 October 2017, US Government informed its citizens to be vigilant when visiting establishments and staying at hotels frequented by Westerners due to a credible threat of potential terrorist activity in Dakar. Do not stay at seaside hotels in Dakar until the first week of December. Expect increased levels of security screening in Dakar. Review your personal security plans, be aware of your surroundings, including local events, and monitor local media for updates (see Safety and security). The level of our advice has not changed. Exercise a high degree of caution in Senegal overall. Higher levels apply in some parts of the country.

  • South Africa

    18 Oct 2017

    This travel advice contains new information on travelling with children, and yellow fever vaccination requirements. The level of our advice has not changed. Exercise a high degree of caution in South Africa.

  • Bolivia

    17 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Bolivia.

  • Kuwait

    17 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Kuwait.

  • Qatar

    16 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Qatar.                            

  • Mauritania

    16 Oct 2017

    This travel advice contains updated information on dual nationality. The level of our advice has not changed. Reconsider your need to travel to Mauritania. Higher levels apply in some parts of the country.                           

  • Algeria

    13 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Algeria.

  • Cyprus

    13 Oct 2017

    This advice has been reviewed and updated with additional information on entry and exit issues. The overall level of our advice has not changed. Exercise normal safety precautions in Cyprus. 

  • Canada

    13 Oct 2017

    ​This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Canada.

  • Tanzania

    13 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Tanzania.

  • Guam

    10 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Guam.

  • Malaysia

    08 Oct 2017

    This travel advice contains new information on local travel. The level of our advice has not changed. Exercise normal security precautions in Malaysia overall.​ Reconsider your need to travel to the coastal region of eastern Sabah.

  • Papua New Guinea

    08 Oct 2017

    This advice contains new information on civil unrest and political tension. The level of our advice has not changed. Exercise a high degree of caution in Papua New Guinea (PNG) overall. Higher levels apply in some parts of the country.

  • Cook Islands

    08 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precaution in the Cook Islands.                            

  • Taiwan

    08 Oct 2017

    This travel advice contains new information about obtaining work permits in Taiwan. The level of our advice has not changed. Exercise normal safety precautions in Taiwan. 

  • Mozambique

    06 Oct 2017

    From 5 to 6 October 2017, there have been armed attacks on Mozambican government facilities and violent clashes between the police and militants in the town of Mocimboa da Praia in Cabo Delgado. There are reports of military and police road blocks set up in response to the situation. Avoid the area and monitor the media for updates.  Follow all instructions issued by local authorities. The level of our advice has not changed. Exercise a high degree of caution in Mozambique overall. Reconsider your need to travel by road along the EN1 north of the Save River and south of Caia in Zamebezia province, and the EN6 between Beira and Chimoio.

  • Uganda

    06 Oct 2017

    This travel advice has been reviewed and remains current.  The level of our advice has not changed. Exercise a high degree of caution in Uganda overall. Higher levels apply in some parts of the country.

  • Ghana

    06 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Ghana.

  • Mexico

    06 Oct 2017

    In September 2017, a number of major earthquakes struck Mexico affecting Mexico City, the states of Morelos, Oaxaca, Puebla, Guerrero and the State of Mexico. These earthquakes have resulted in a number of deaths, damage to infrastructure and interruptions to essential services. After a major earthquake aftershocks are common and can cause further damage to already weakened structures (see Additional information). The level of our advice has not changed. Exercise a high degree of caution in Mexico overall. Higher levels apply in some parts of the country.

  • Benin

    06 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Benin.

  • Venezuela

    05 Oct 2017

    A number of airlines have announced temporary suspensions or cancellations of flights to and from Venezuela. Some airlines are still operating, but could withdraw services at any time. The level of our advice has not changed. Reconsider your need to travel to Venezuela. Higher levels still apply in some parts of the country.

  • Namibia

    05 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. We continue to advise Australians to exercise normal safety precautions in Namibia.

  • Brunei Darussalam

    05 Oct 2017

    Expect increased security and road closures in Brunei throughout October for the Sultan's Grand Jubilee (see Local travel). The overall level of our advice has not changed. Exercise normal safety precautions in Brunei Darussalam.

  • Cameroon

    05 Oct 2017

    In late September 2017, protests in the Northwest and Southwest regions turned violent, resulting in deaths and injuries. There is the potential for further unrest in both regions as protests continue. There are reports of transport restrictions, including movement of people, in both regions. In September 2017, explosions were reported in the regional capitals of Bamenda and Buea, resulting in some injuries. Avoid large gatherings and demonstrations, as these may turn violent. Monitor local media. Follow the advice of local authorities. We now advise you to reconsider your need to travel to the Northwest and Southwest regions, due to the ongoing domestic tensions. Exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • Mali

    05 Oct 2017

    On 3 October 2017, the US Government informed its citizens of a continued threat of attacks against hotels, restaurants, and bars frequented by Westerners, particularly in the cities of Bamako and Gao, Mali. Avoid vulnerable locations with poor security measures and ensure you have robust security arrangements in place. The level of our advice has not changed. Reconsider your need to travel to parts of southern Mali and do not travel to any other areas, including Bamako.    

  • Gabon

    04 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Gabon.

  • Trinidad and Tobago

    03 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Trinidad and Tobago.

  • Colombia

    02 Oct 2017

    ​Since 20 September 2017, industrial action at Avianca Airlines, Colombia's largest airline, has caused significant delays and cancellations for Avianca passengers. Domestic flights have been most affected, but some international Avianca flights to and from Colombia have also been cancelled. You may experience disruption to air travel. Contact your airline or travel agent before you travel. The level of our advice has not changed. Exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • Tunisia

    29 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Tunisia because of the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • Jamaica

    28 Sep 2017

    This travel advice has been updated with new information on yellow fever vaccination certificate requirements in Jamaica (see Entry and exit). The level of our advice has not changed. Exercise a high of caution in Jamaica.

  • New Zealand

    28 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in New Zealand.

  • Dominican Republic

    27 Sep 2017

    Hurricane Maria impacted the north-eastern coast of the Dominican Republic on 21 September 2017 (local time).  Many areas continue to experience intermittent outages with electricity and water supply. Transportation and road access is gradually being restored but some areas remain isolated due to flooding and storm damage. Most airports are operational but you should contact your airline or tour operator to check if tourist services, including accommodation, have been affected. Monitor local media reports and follow the instructions of local authorities. The level of our advice has not changed.  Exercise a high degree of caution in the Dominican Republic.

  • Cuba

    27 Sep 2017

    Hurricanes Irma and Maria impacted Cuba in September 2017. Many areas continue to experience intermittent outages with electricity and water supply.  Transportation and road access are being gradually restored, but some roads remain closed due to flooding and storm damage.  Most airports are operational but you should contact your airline or tour operator to check if tourist services, including accommodation, have been affected.  Exercise caution at night, as power outages may affect street lighting and traffic lights.  Monitor local media reports and follow the instructions of local emergency officials.  Internet connectivity is very limited throughout Cuba.  Do not rely on internet access for up-to-date information or as a way to alert friends or family to your situation in an emergency.  The level of this advice has not changed.  Exercise normal safety precautions in Cuba.

  • The Bahamas

    24 Sep 2017

    Hurricane season is June to November. If a hurricane warning is in effect, monitor local media reports and follow the instructions of local authorities, including any evacuation orders. We recommend that you keep your passport with you at all times. Disruptions to essential services may occur. Contact your airline or tour operator to check whether tourist services have been affected (see Additional information). The level of this advice has not changed. Exercise a high degree of caution in the Bahamas.

  • Niger

    22 Sep 2017

    This advice has been updated with new information regarding a security message issued by the US Government about the kidnapping risk in Niger's Diffa region. The level of advice has not changed. Do not travel to Niger overall. Different levels apply in some parts of the country, including the capital, Niamey.

  • Laos

    19 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Laos overall. Higher levels apply in some parts of the country.

  • Vietnam

    19 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Vietnam.

  • Bosnia and Herzegovina

    14 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Bosnia and Herzegovina.

  • Kosovo

    13 Sep 2017

    There is an ongoing risk of terrorism in Europe. Terrorists may attempt to carry out attacks in the Balkans, including against crowded venues or places frequented by foreigners, such as religious sites, entertainment venues and transport hubs. The level of this advice has not changed. Exercise a high degree of caution in Kosovo overall. Higher levels apply in some parts of the country

  • Ecuador

    09 Sep 2017

    This travel advice has been reviewed and remains current. The overall level of this advice has not changed. Exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Guatemala

    09 Sep 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise a high degree of caution in Guatemala.

  • El Salvador

    09 Sep 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in El Salvador.

  • Chile

    08 Sep 2017

    Your passport is not required for official ID purposes if requested by local police, but is required for a range of other transactions, including booking a hotel, domestic air travel and bank transactions (see Safety and security). The level of this advice has not changed. Exercise normal safety precautions in Chile.

  • Republic of Korea (South Korea)

    06 Sep 2017

    ​The Democratic People's Republic of Korea (DPRK) continues to conduct nuclear tests and ballistic missile tests, further aggravating the situation on the Korean Peninsula and in the region. Further provocations by the DPRK or reactions by other countries cannot be ruled out. Australians in the Republic of Korea (ROK) should monitor developments closely due to the risk that tensions on the Korean Peninsula could escalate with little warning. The level of this advice has not changed. Exercise normal safety precautions in the Republic of Korea.

  • Democratic People's Republic of Korea (North Korea)

    06 Sep 2017

    ​​The Democratic People's Republic of Korea (DPRK) continues to conduct nuclear tests and ballistic missile tests, further aggravating the already tense situation on the Korean Peninsula and in the region. Further provocations by the DPRK or reactions by other countries cannot be ruled out.  The level of this advice has not changed. Reconsider your need to travel to the DPRK.

  • Burkina Faso

    05 Sep 2017

    Due to the high threat of terrorism and kidnapping in Burkina Faso, exercise heightened caution in public venues including, but not limited to, cafes, restaurants, shopping centers, schools and hotels (see Safety and secur​ity). Reconsider your need to travel to Burkina Faso overall. Higher levels apply in some parts of the country. 

  • Montenegro

    04 Sep 2017

    ​Under Montenegrin law, you must carry a valid form of ID with you at all times, such as a driver's licence or passport. If you are unable to provide ID to local authorities on request, you could be fined. The level of advice has not changed. Exercise normal safety precautions in Montenegro. ​

  • Macau

    04 Sep 2017

    Typhoon season in Macau is between May and October. Monitor regional weather forecasts and plan accordingly (see Additional information). The level of the advice has not changed. Exercise normal safety precautions in Macau.                            

  • Hong Kong

    04 Sep 2017

    Typhoon season in Hong Kong is between May and October. Monitor regional weather forecasts and plan accordingly (see Additional information). The level of our advice has not changed. Exercise normal safety precautions in Hong Kong.

  • Lithuania

    30 Aug 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Lithuania.

  • Armenia

    30 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Angola

    27 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Angola. Higher levels apply in some parts of the country.

  • Bhutan

    23 Aug 2017

    Trekking alone in Bhutan is not permitted. Trekking can be dangerous. If you decide to trek in Bhutan, plan carefully and use reputable trekking companies with professional guides. The level of the advice has not changed. Exercise normal safety precautions in Bhutan.

  • Fiji

    22 Aug 2017

    There is currently no operational hyperbaric (decompression) chamber in Fiji. The level of advice has not changed. Exercise normal safety precautions in Fiji.

  • Denmark

    22 Aug 2017

    Copenhagen Police continue to urge people to exercise heightened vigilance due to an increase in gang violence and shootings in Copenhagen. In response to these incidents, police have established stop-and-search zones in the relevant areas. This allows police officers to stop and question anyone. The level of advice has not changed. Exercise normal safety precautions in Denmark.                            

  • Brazil

    22 Aug 2017

    The Brazilian Government has deployed the military to Rio de Janeiro to enforce public security (see Safety and security). The level of this advice has not changed. Exercise a high degree of caution in Brazil.

  • Belize

    14 Aug 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Belize.

  • Singapore

    03 Aug 2017

    This advice contains additional information on local laws. The level of advice has not changed. Exercise normal safety precautions in Singapore.

  • Democratic Republic of the Congo

    02 Aug 2017

    Security incidents, such as riots and demonstrations may occur sporadically along the Matidi Road in Kinshasa, causing road closures with little or no notice. Attacks on vehicles along this road are also becoming more frequent. Avoid all demonstrations and large gatherings and monitor media for latest developments that may affect your personal security (see Safety and security). The level of the travel advice has not changed. Reconsider your need to travel to the Democratic Republic of Congo overall.  Higher levels apply in some parts of the country.

  • Croatia

    02 Aug 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Croatia.                    

  • Serbia

    02 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Serbia.

  • Côte d'Ivoire

    01 Aug 2017

    Travellers are reminded of the increased risk of demonstrations and protests in Côte d'Ivoire. Protest action by members of the Ivorian armed forces took place across the country in January and May 2017. Avoid protests and large public gatherings as they have the potential to turn violent. In the event of further protests, monitor local media, exercise vigilance and follow all instructions issued by local authorities. The level has not changed. Exercise a high degree of caution in Côte d'Ivoire overall. Higher levels apply in some parts of the country.

  • Timor-Leste

    01 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Timor-Leste. 

  • Moldova

    30 Jul 2017

    Tensions continue over the prospective establishment of 13 border checkpoints on the Dniester section of the Moldova-Ukraine border. The level of the advice has not changed. Exercise normal safety precautions in Moldova.

  • Poland

    25 Jul 2017

    This advice contains new information on Road Travel. The level of the advice has not changed. Exercise normal safety precautions in Poland.

  • Eritrea

    24 Jul 2017

    This advice contains new information on road safety (See Local Travel). The level of the advice has not changed. Reconsider your need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Chad

    21 Jul 2017

    This travel advice contains new information on dress regulations in Chad (see Laws). The level of this advice has not changed. Reconsider your need to travel to the capital N'Djamena. We continue to advise against travel to Chad overall.

  • Sri Lanka

    21 Jul 2017

    This travel advice contains new information on the prevalence of dengue fever and crime. The level of the advice has not changed. Exercise normal safety precautions in Sri Lanka.

  • Guyana

    21 Jul 2017

    ​Protect yourself against mosquito-borne illnesses such as Malaria due to the higher risk to travellers in the wet season (see Health).The level of advice has not changed. Exercise a high degree of caution in Guyana.

  • Turkey

    18 Jul 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Ankara and Istanbul because of the high threat of terrorist attack. Exercise a high degree of caution in Turkey overall. Higher levels apply in some parts of Turkey.

  • Botswana

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Botswana.

  • Azerbaijan

    11 Jul 2017

    This travel advice contains new information on Dual Nationals (see Laws). The level has not changed. Exercise normal safety precautions in Azerbaijan overall. Higher levels apply in some parts of the country.

  • Guinea

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution in Guinea. Higher levels apply in some parts of the country.

  • Georgia

    10 Jul 2017

    This advice has new information regarding the payment of goods and services according to Georgian law (See Safety and security). The level of the advice has not changed. Exercise normal safety precautions in Georgia. Higher levels apply in some areas of the country.

  • The former Yugoslav Republic of Macedonia

    10 Jul 2017

    Political tensions are high in the former Yugoslav Republic of Macedonia. Some protests have turned violent in the capital Skopje and other major cities, such as Bitola. Avoid all political rallies, demonstrations and large crowds as they may turn violent.  The level of this advice has not changed. Exercise a high degree of caution in the former Yugoslav Republic of Macedonia.

  • Palau

    07 Jul 2017

    This travel advice contains new information on entry and exit, including travelling with minors. The level of advice has not changed. Exercise normal safety precautions in Palau.

  • Norway

    05 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Norway.

  • Kyrgyz Republic

    03 Jul 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.

  • Ukraine

    27 Jun 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. Exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Paraguay

    23 Jun 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Paraguay.

  • Belgium

    21 Jun 2017

    ​​We continue to receive information that terrorists may be planning further attacks in Belgium. An attack could occur at any time. Exercise particular caution around locations known to be possible terrorist targets. Monitor the news and other sources for changes to local conditions. The level of this advice has not changed. Exercise a high degree of caution in Belgium overall.

  • Sudan

    14 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Reconsider your need to travel to Sudan overall. Higher levels apply in some parts of the country.

  • Malta

    13 Jun 2017

    This advice has been updated with information for cruise passengers. The level of our advice has not changed. Exercise normal safety precautions in Malta.

  • Mauritius

    06 Jun 2017

    H1N1 (swine flu) has been reported in Mauritius. Discuss your vaccination requirements with your doctor before travelling (see Health). The level of this advice has not changed. Exercise normal safety precautions in Mauritius.

  • Latvia

    29 May 2017

    ​This advice has been reviewed and remains current. The level of advice has not changed, continue to exercise normal safety precautions in Latvia.

  • Federated States of Micronesia

    23 May 2017

    This advice has been reviewed and remains current. It contains new information, including on same-sex relationships, see Local Customs. The level of this advice has not changed. We continue to advise you to exercise normal safety precautions in the Federated States of Micronesia.                             

  • Costa Rica

    24 Jan 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • Uzbekistan

    25 Nov 2016

    This advice has been updated regarding importing prescription medications (see Entry and exit). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uzbekistan. Higher levels apply in some parts of the country.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday.


Children and dependants under 21 covered for free when travelling with an insured adult.

Price is based on Comprehensive travel insurance policy for a traveller aged between 18-59 on a 20 day trip to Bali.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.