Saver Travel Insurance

Travellers on cruises can select any of our policies. However, it's important to select the right destination(s) when you purchase to ensure that you have the coverage suitable for your travelling needs.

If you are going on a domestic cruise, you must specify "Australian Cruise" - If you select "Australia" as your destination, you will not be covered for medical expenses if you are injured or sick on board a cruise.

Upon purchasing your policy, you should see all countries you are Traveling to listed on your Certificate of Insurance (COI) - If any countries are missing, simply contact our friendly team on 1300 10 1234, option 4 who will be able to assist with this.

In an emergency situation, please contact our Emergency Assistance team as soon as possible.

From Overseas call +61 2 8883 7079 and ask for a reverse charge call if required.

From within Australia call 02 8883 7079.

Have your policy number handy when you call as it helps us identify you quickly.

There is no cover for laptops, tablets, mobile phones, cameras or video cameras under a Saver Travel Insurance policy. You may wish to consider Basic Travel Insurance or Comprehensive Travel Insurance instead.

There may be cover available provided there was no travel warnings or alerts (i.e. Media alerts or Government alerts through Smart Traveller, in place before you purchased the policy or if you are travelling in the destination as it happens.

Instances in which there may be cover (depending on your policy cover), include:

• Accommodation and transport expenses incurred due to the natural disaster.
• To reimburse for cancelled, delayed, shortened or diverted scheduled or connecting transport due to the natural disaster.
• Any medical expenses (urgent and non urgent) which have been incurred due to the natural disaster.

A natural disaster includes the following events: floods, earthquakes, tsunamis, landslides, volcanic eruptions and cyclones.

Please refer to the Product Disclosure Statement for full terms and conditions including limits and exclusions of the insurance policy.

 

If you travel to a particular country, or parts of a particular country, against the advice of mass media, the government, or another body's warning, where there are reports of a strike, riot, bad weather, civil protest or contagious disease (epidemic or pandemic) and you did not take appropriate action to avoid this, then you will not be covered.

Before making travel plans and directly before leaving for your trip, you should check out World Health Organization and Smart Traveller for further information regarding the country(s) you are travelling to and their status, to ensure that there is cover for the destinations you are planning to travel to.