Basic Travel Insurance

Woolworths Basic Travel Insurance provides unlimited cover for overseas medical and hospital expenses and overseas 24 hour emergency assistance. Cancellations and amendment fees, luggage and personal belongings are all covered.

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Included benefits

  • Children and dependents covered for FREE*.
  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey.
  • Unlimited overseas emergency medical and hospital expenses.
  • Cover for cancellation fees and lost deposits if your travel plans are cancelled or cut short for reasons beyond your control, e.g. a relative is hospitalised.
  • Cover for lost, stolen or damaged luggage and personal items.
  • Personal liability.

 

Optional Extras

  • Our Wintersports cover can be included to cover you for skiing or snowboarding.
  • We cover your valuables up to $5,000 but you can choose to list additional items on your policy.

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide.
 

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Smart Traveller

  • Denmark

    23 Jun 2017

    Denmark has assessed that the terror threat in the country remains significant. Remain vigilant in public places and report any suspicious activity to police. This travel advice has been reviewed and contains new information on the G20 Summit. The level of advice has not changed. Exercise normal safety precautions in Denmark.

  • Argentina

    23 Jun 2017

    This travel advice has been reviewed and contains new information under Local travel. The level of advice has not changed. Exercise normal safety precautions in Argentina.

  • United States of America

    23 Jun 2017

    This travel advice contains new information under Laws. The level of advice has not changed. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands.

  • Paraguay

    23 Jun 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Paraguay.

  • Niger

    22 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Do not travel to Niger overall. Different levels apply in some parts of the country, including the capital, Niamey.

  • Tanzania

    22 Jun 2017

    There is a heightened security presence in the Pwani coastal region following recent attacks against police and local officials. Take extra care when travelling in Rufiji and surrounding areas, including at police checkpoints. The level of this advice has not changed. Exercise a high degree of caution in Tanzania.

  • Portugal

    22 Jun 2017

    A number of bush fires and large forest fires have occurred in central Portugal in the Pedrogão Grande area, causing a number of deaths and injuries. Avoid the affected areas. Monitor local media reports for updates and follow instructions from authorities. The level of the advice has not changed. Exercise normal safety precautions in Portugal.

  • Vanuatu

    21 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Vanuatu.​​​

  • Kenya

    21 Jun 2017

    General elections are scheduled to take place on 8 August 2017. Political rallies and protests are expected up to, and possibly beyond, the general elections. Avoid political rallies and protests as they may quickly turn violent. The level of this advice has not changed. Exercise a high degree of caution in Kenya overall. Higher levels apply in some parts of the country.

  • Bahrain

    21 Jun 2017

    Bahrain has severed all diplomatic ties with Qatar and closed all air and sea borders between Bahrain and Qatar. If you have an upcoming flight from Bahrain to or transiting Qatar, contact your airline or travel provider for further information and to make alternate arrangements. The level of this advice has not changed. Reconsider your need to travel to Bahrain.

  • Saudi Arabia

    21 Jun 2017

    Saudi Arabia has severed all diplomatic ties with Qatar and closed all air, sea and land borders between Saudi Arabia and Qatar. If you have an upcoming flight from Saudi Arabia to, or transiting, Qatar, contact your airline or travel provider for further information and to make alternate arrangements. The level of our advice has not changed. Reconsider your need to travel to Saudi Arabia.

  • Belgium

    21 Jun 2017

    ​​We continue to receive information that terrorists may be planning further attacks in Belgium. An attack could occur at any time. Exercise particular caution around locations known to be possible terrorist targets. Monitor the news and other sources for changes to local conditions. The level of this advice has not changed. Exercise a high degree of caution in Belgium overall.

  • France

    20 Jun 2017

    We continue to receive information that terrorists may be planning further attacks in France. An attack could occur at any time. Exercise particular caution around locations known to be possible terrorist targets. Monitor the news and other sources for changes to local conditions. The overall level of advice has not changed. Exercise a high degree of caution in France.  

  • Sri Lanka

    19 Jun 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Sri Lanka.

  • United Kingdom

    19 Jun 2017

    On 19 June 2017, a vehicle collided with pedestrians outside a mosque in Finsbury Park, North London, causing a number of injuries. Roads in the area have been closed and there is an increased presence of police in the area. Remain vigilant and follow the instructions of local authorities (See Safety and security).Police are still investigating the incident. The level of advice has not changed. Exercise normal safety precautions in the United Kingdom.

  • Colombia

    18 Jun 2017

    ​On 17 June 2017, a bomb exploded in the Andino shopping centre, in Bogota, killing 3 people, including a foreign national, and injuring others. Be vigilant to your personal safety. Follow local authorities' advice. Monitor the media for developments which may affect your safety and security. Exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • Nigeria

    16 Jun 2017

    Travellers are reminded of the high threat of terrorism in Nigeria and increased terrorist threat during significant religious periods such as Ramadan. Exercise heightened vigilance. Monitor the media for developments which may impact your safety and security. We continue to advise Australians to reconsider their need to travel to Nigeria overall. Higher levels apply in some parts of the country.

  • Austria

    15 Jun 2017

    On 14 June, Austrian police advised of a threat to churches in Vienna.  Be vigilant in and around Vienna, especially when visiting churches. The level of this advice has not changed. Exercise normal safety precautions in Austria.

  • Spain

    15 Jun 2017

    Terrorists may seek to target European countries, including Spain, during the European summer. Exercise heightened caution in popular tourist locations and places where crowds gather across Spain. The level of our advice has not changed. Exercise normal safety precautions in Spain.

  • Mali

    15 Jun 2017

    This advice has been reviewed and updated with new information regarding the updated travel advice issued by the United States government warning of a possible increased threat of attacks against Western diplomatic missions, places of worship and other locations in Bamako where Westerners frequent. Avoid vulnerable locations with poor security measures in place, including hotels, restaurants, and churches. A State of Emergency remains in place (See Safety and security). The level of advice has not changed. Reconsider your need to travel to parts of southern Mali and do not to travel to all other areas, including Bamako.  

  • Papua New Guinea

    15 Jun 2017

    Campaigning has started for national elections and will run until 23 June. Polling is scheduled to take place between 24 June and 08 July with vote counting scheduled to be finalised by 24 July. Tensions can escalate around national elections and may cause disruption of normal flight schedules and transport services (See safety and security). The level of advice has not changed. Exercise a high degree of caution in Papua New Guinea (PNG). Higher levels apply in parts of the country.

  • Switzerland

    14 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Switzerland.

  • Sudan

    14 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Reconsider your need to travel to Sudan overall. Higher levels apply in some parts of the country.

  • Croatia

    14 Jun 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Croatia.                            

  • Germany

    13 Jun 2017

    This travel advice contains new information on Oktoberfest in Munich and the G20 meeting being held in Hamburg in July. Temporary border controls have been introduced for all bordering Schengen countries in the period leading up to and during the G20 summit in Hamburg. The level of advice has not changed. Exercise normal safety precautions in Germany, and be aware of the increased threat of terrorism.

  • Solomon Islands

    13 Jun 2017

    This advice has been reviewed and remains current.The level of this advice has not changed. Exercise normal safety precautions in Solomon Islands.

  • South Sudan

    13 Jun 2017

    Security measures such as curfews can be implemented in Juba with little or no warning. The level of this advice has not changed. Do not to travel to South Sudan.

  • Israel, the Gaza Strip and the West Bank

    13 Jun 2017

    This advice has been reviewed and remains current. The overall level of advice for Israel remains at 'exercise a high degree of caution'. Higher levels apply in some areas.  

  • Afghanistan

    13 Jun 2017

    This advice has been reviewed and remains current. We continue to advise against travel to Afghanistan. The level of the advice has not changed.

  • Malta

    13 Jun 2017

    This advice has been updated with information for cruise passengers. The level of the advice has not changed. Exercise normal safety precautions in Malta.

  • Estonia

    12 Jun 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Estonia.​

  • Qatar

    09 Jun 2017

    Major airlines based in the UAE have announced that flights between the UAE and Qatar will be suspended from 6 June 2017 until further notice, while Egypt has closed its airspace to Qatari aircraft.  Qatar Airways flights to and from Saudi Arabia and Bahrain may also be affected.  If you have an upcoming flight to, from or transiting Doha, including as a holder of a Qatari residency permit, contact your airline or travel provider for further information. We understand that Qatar Airways flights to and from Australia will continue to operate. The level of this advice has not changed. Exercise normal safety precautions in Qatar.

  • Ecuador

    09 Jun 2017

    This advice has been reviewed and remains current. The overall level of this advice has not changed. Exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Turkmenistan

    09 Jun 2017

    ​​This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Netherlands

    08 Jun 2017

    This travel advice contains new information under Safety and Security. The level of this advice has not changed. Exercise normal safety precautions in the Netherlands.

  • Czech Republic

    08 Jun 2017

    This travel advice contains new information on where to get help in Prague. The level of advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • South Africa

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in South Africa.

  • Myanmar

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in Myanmar overall and reconsider travel to most of Rakhine State. Higher and lower levels apply in some parts of the country.  

  • Russia

    08 Jun 2017

    The 2017 Confederations Cup will be held in Russia from 17 June to 2 July 2017 across four cities (Moscow, St Petersburg, Sochi and Kazan). Australians attending a Confederation Cup match can enter Russia using their passport and Fan ID, which will act as a multi-entry visa for the duration of the tournament. See Confederations Cup 2017 section below. Travellers are advised to remain vigilant, monitor the news for updated information, and follow the advice of local authorities. The level of advice has not changed. Exercise a high degree of caution in Russia. Higher levels apply in some parts of the country.

  • Turkey

    08 Jun 2017

    Travellers are reminded of the high threat of terrorism in Turkey. Terrorists maintain an interest in attacking tourist destinations in Turkey and locations frequented by foreigners. Be vigilant. Monitor the media for information that may affect your safety and security. The level of our advice has not changed. We continue to advise you to reconsider your need to travel to Ankara and Istanbul because of the high threat of terrorist attack. We advise you to exercise a high degree of caution in Turkey overall. Higher levels apply in some parts of Turkey.

  • Romania

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Romania.

  • United Arab Emirates

    08 Jun 2017

    Major UAE-based airlines have announced that flights between the UAE and Qatar will be suspended from 6 June 2017 until further notice. If you have an upcoming flight from the UAE to or transiting Doha, contact your airline or travel provider for further information and to make alternate arrangements. The UAE Government has stated that it is an offence to show sympathy or bias towards Qatar, or to object to the UAE Government's current policy in relation to Qatar.  This includes social media or any other written or verbal form.  Offenders could be imprisoned and subject to a large fine.  The level of this advice has not changed. Exercise normal safety precautions in the UAE.

  • Iran

    07 Jun 2017

    On 7 June, simultaneous terrorist attacks at the Iranian Majlis (parliament) in central Tehran and at Imam Khomeini's Shrine on the southern outskirts of Tehran. Avoid these sites and follow the instructions from local authorities. The level of advice has not changed. Exercise a high degree of caution in Iran overall. Higher levels apply in some parts of the country.

  • Albania

    07 Jun 2017

    Elections are scheduled for 25 June 2017. Political demonstrations have already taken place and may intensify in the period leading up to the elections. Avoid protests and large public gatherings as they may turn violent and monitor the media for information about possible new safety or security risks. Take extra care and follow the instructions of local authorities. The level of this advice has not changed. Exercise normal safety precautions in Albania.

  • Mauritius

    06 Jun 2017

    H1N1 (swine flu) has been reported in Mauritius. Discuss your vaccination requirements with your doctor before travelling (see Health). The level of this advice has not changed. Exercise normal safety precautions in Mauritius.

  • Cambodia

    06 Jun 2017

    This advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Cambodia.

  • Nepal

    06 Jun 2017

    The Government of Nepal is carrying out local level elections in Nepal over two phases. The second phase of local level elections will be held on 28 June 2017 in provinces 1, 2, 5 and 7, which includes the Terai and regions bordering India. Elections in these provinces have been rescheduled from 14 June 2017. The security situation in the lead up to, during and soon after the election may be unpredictable. Australians traveling to Nepal during this period are advised to be aware of the security and political situation and the potential for strikes or other protests related to the elections. During the first phase of local level elections held on 14 May 2017, Nepal authorities restricted vehicle movement in the voting provinces, other than vehicles with official permits.  Similar restrictions on vehicle movement should be expected in the relevant provinces during the second phase. Travellers should contact their accommodation or travel provider to obtain the latest information and make necessary arrangements. The level of advice has not changed. Exercise a high degree of caution throughout Nepal.

  • Egypt

    05 Jun 2017

    The Egyptian Government has announced that it is closing its borders to all Qatari flights from 6 June until further notice. If you are travelling between Egypt and Qatar, contact your airline or travel provider for further information. The level of our advice has not changed. We continue to advise Australians to reconsider their need to travel to Egypt.

  • Philippines

    02 Jun 2017

    A security incident on 2 June 2017 at the Resorts World Hotel in Manila, near the Ninoy Aquino International Airport, resulted in a number of deaths and injuries. Ninoy Aquino International Airport is operational, contact your airline or tour provider to confirm your flight details. Exercise heightened caution. Be vigilant about your surrounds. Monitor the media for information that may impact on your security. The level of this advice has not changed. Exercise a high degree of caution in the Philippines overall. Higher levels apply in some parts of the country.

  • Finland

    02 Jun 2017

    ​​This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Finland.

  • Italy

    02 Jun 2017

     This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Italy.

  • Sweden

    31 May 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Sweden.

  • Hungary

    30 May 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed, continue to exercise normal safety precautions in Hungary.

  • Marshall Islands

    29 May 2017

    This travel advice contains new information on same-sex relationships (see Local customs) and an outbreak of mumps. A number of cases of hepatitis A and mumps have been reported in Marshall Islands (see Health risks). The level of this advice has not changed. Exercise normal safety precautions in the Marshall Islands. 

  • Latvia

    29 May 2017

    ​This advice has been reviewed and remains current. The level of advice has not changed, continue to exercise normal safety precautions in Latvia.

  • Tajikistan

    29 May 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed, continue to exercise a high degree of caution overall in Tajikistan. We also advise you to reconsider your need to travel in some border regions of the country.                           

  • Côte d'Ivoire

    26 May 2017

    There is an increased risk of demonstrations and protests in Côte d'Ivoire. Protest action by members of the Ivorian armed forces took place across the country in January and May 2017. Avoid protests and large public gatherings as they have the potential to turn violent. In the event of further protests, monitor local media for the latest information and follow all instructions issued by local authorities. We continue to advise Australians to exercise a high degree of caution in Côte d'Ivoire overall. Higher levels apply in some regions.​

  • Brazil

    26 May 2017

    Large protests are expected to take place in coming weeks in response to recent political developments. The President has authorised the military to enforce law and order in the Federal District of Brasília until 31 May 2017. Avoid all demonstrations and protests, and follow the instructions of local authorities. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Brazil.

  • Tunisia

    26 May 2017

    This advice has been reviewed and remains current. We continue to advise Australians to reconsider travel to Tunisia because of the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • Lebanon

    25 May 2017

    Travellers are reminded of the threat of terrorism in Lebanon. Terrorist attacks could occur anywhere, at any time, in Lebanon. Be vigilant about your surroundings. Follow local authorities' advice. Monitor the media for developments which may impact on your safety and security. The level of advice has not changed. We continue to advise Australians to reconsider their need to travel to Lebanon overall. Higher levels apply in some parts of Lebanon.

  • Indonesia

    25 May 2017

    Travellers are reminded of the ongoing high threat of a terrorist attack in Indonesia. On 24 May, a suspected suicide bombing took place at the Kampung Melayu bus terminal in East Jakarta killing a number of police officers and injuring bystanders. Be vigilant about your surroundings. Monitor the media for developments which may impact on your safety and security. The overall level of advice has not changed. We advise you to exercise a high degree of caution in Indonesia, including Bali.

  • French Polynesia

    24 May 2017

    This advice has been reviewed and updated. It contains new information, including on the need for travel insurance for cruise passengers (see Information for cruise passengers). We continue to advise Australians to exercise normal safety precautions in French Polynesia.

  • Federated States of Micronesia

    23 May 2017

    This advice has been reviewed and remains current. It contains new information, including on same-sex relationships, see Local Customs. The level of this advice has not changed. We continue to advise you to exercise normal safety precautions in the Federated States of Micronesia.                             

  • Djibouti

    17 May 2017

    This advice has been reissued  and remains current. The level of the advice has not changed. We advise Australians to exercise a high degree of caution in Djibouti. Higher levels apply in some areas.

  • Burkina Faso

    16 May 2017

    This advice has been reviewed and remains current. We continue to advise travellers to reconsider the need to travel to Burkina Faso overall. Higher levels apply in some areas. 

  • Taiwan

    16 May 2017

    The 2017 Summer Universiade will take place in Taipei from 19 to 30 August 2017. If you are planning to attend any of the events related to the games, expect heightened security measures and traffic and pedestrian congestion which could result in transportation delays. The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Taiwan. 

  • Canada

    16 May 2017

    This travel advice has new information for dual Australian-Canadian citizens travelling to or transiting Canada (see Entry and exit). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Canada.

  • Fiji

    15 May 2017

    This advice has been reviewed and remains current. There is currently no operational hyperbaric (decompression) chamber in Fiji. The overall level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Fiji.

  • Madagascar

    15 May 2017

    The level of our advice has not changed. We continue to advise Australians to exercise a high degree of caution in Madagascar. Higher levels apply in some parts of the country.

  • Brunei Darussalam

    15 May 2017

    This advice has been reviewed and remains current. The overall level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Brunei Darussalam.

  • Democratic Republic of the Congo

    15 May 2017

    On 12 May 2017, the World Health Organization (WHO) announced that cases of Ebola had been identified in Bas-Uélé. The Democratic Republic of the Congo's Ministry of Health, with WHO support, is investigating these cases. The level of the travel advice has not changed. We continue to advise against all travel to the provinces of Maniema, Tanganyika, Bas-Uélé, Haut-Uélé, Kasai, Kasai Central and Kasai Oriental due to ongoing armed conflict and the threat of kidnapping. We advise you to reconsider your need to travel to other parts of the DRC due to the unpredictable security situation, ongoing armed conflict and the very high level of violent crime.

  • New Caledonia

    12 May 2017

    This travel advice has been reviewed and remains current. We continue to advise you to exercise normal safety precautions in New Caledonia.

  • Republic of Korea

    10 May 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in the Republic of Korea.

  • Senegal

    10 May 2017

    The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Senegal.

  • Tonga

    09 May 2017

    This advice contains new information on credit card fraud (see Safety and security). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Tonga.

  • Haiti

    04 May 2017

    ​​This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Haiti. Higher levels apply in some parts of the country.

  • Sierra Leone

    02 May 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution.

  • Ethiopia

    02 May 2017

    ​​Recent grenade attacks in Gondar and Bahir Dar highlight the ongoing security instability in the Amhara region (Safety and security). The level of advice has not changed. We continue to advise Australians to reconsider their need to travel to Ethiopia. Higher levels apply in some parts of the country.

  • Malawi

    02 May 2017

    This advice contains new information on obtaining a visa for Malawi (see Additional information).The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Malawi. 

  • Democratic People's Republic of Korea

    29 Apr 2017

    The Democratic People's Republic of Korea (DPRK) has conducted underground nuclear tests and continues to conduct ballistic missile tests, further aggravating the already tense situation on the Peninsula. The level of the advice has not changed. We continue to advise Australians to reconsider their need to travel to the DPRK.

  • The former Yugoslav Republic of Macedonia

    28 Apr 2017

    Political tensions are rising in the former Yugoslav Republic of Macedonia. Protests in the capital Skopje other major cities such as Bitola could turn violent (Safety and security). Avoid all political rallies, demonstrations and large crowds as they may turn violent.  We advise Australians to exercise a high degree of caution in the former Yugoslav Republic of Macedonia.

  • Swaziland

    28 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Swaziland.

  • Zimbabwe

    24 Apr 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Zimbabwe.

  • Ukraine

    21 Apr 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Pakistan

    21 Apr 2017

    The UK Government advised its citizens that Pakistani authorities are investigating reports of planning for a potential terrorist attack at Benazir Bhutto International Airport in Islamabad. If you are using the airport, anticipate increased security, exercise caution and remain vigilant (see Safety and security). The level of our advice has not changed. We continue to advise Australians to reconsider their need to travel to Pakistan overall. Higher levels apply in some parts of the country.

  • Bangladesh

    21 Apr 2017

    On 24 March 2017 a reported suicide bombing occurred at a checkpoint near Shahjala International Airport in Dhaka. The airport is operating normally. Anticipate heightened security arrangements when using the airport and follow instructions of local authorities. The level of advice has not changed. We continue to advise Australians to reconsider their need to travel to Bangladesh.

  • New Zealand

    19 Apr 2017

    This advice has been reviewed and remains current. We continue to advise Australians to exercise normal safety precautions in New Zealand.

  • Kuwait

    19 Apr 2017

    This advice has been reviewed and remains current. The level of advice has not changed.  We continue to advise Australians to exercise a high degree of caution in Kuwait.

  • Norway

    11 Apr 2017

    On 8 April 2017, a ‘bomb-like’ device was found in central Oslo. The device was detonated by police in a controlled explosion and a suspect is in police custody. As a result of the incident, the Norwegian Police Security Service has raised the domestic threat level for Norway from ‘possible’ to ‘likely’. Australians should remain vigilant in public places and report any suspicious activity. Take heed of any warnings or advice issued by local authorities. The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Norway.

  • Serbia

    11 Apr 2017

    Anti-government demonstrations have occurred nightly since 2 April 2017 in Belgrade, Novi Sad, Nis and several smaller cities and are likely to continue. Demonstrations have been peaceful; expect roadblocks and traffic disruptions in central Belgrade in the early evenings. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Serbia.

  • Bulgaria

    11 Apr 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Bulgaria.

  • Bosnia and Herzegovina

    11 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Bosnia and Herzegovina.

  • Bolivia

    10 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Bolivia.

  • Singapore

    10 Apr 2017

    Singapore authorities require all travellers (including those transiting) to have at least six months validity remaining on their passports (Entry and exit). The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Singapore.

  • Morocco

    10 Apr 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Morocco.

  • Trinidad and Tobago

    06 Apr 2017

    This advice has new information on some popular tourist sites where criminals target foreigners (See Safety and security). The overall level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Trinidad and Tobago.

  • Somalia

    06 Apr 2017

    Following elections in February Somalia remains a do not travel destination. Al Shabaab has declared its intention to target the new administration.  We continue to advise you not to travel to any part of Somalia because the security situation remains very poor and the threat of conflict or attacks by armed groups is high.              

  • Mozambique

    04 Apr 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Mozambique overall.

  • Namibia

    30 Mar 2017

    This advice has been reviewed and updated with minor editorial changes. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Namibia.

  • Algeria

    30 Mar 2017

    Legislative elections will be held in Algeria on 4 May 2017. Avoid political gatherings, protests or demonstrations as they could turn violent with little warning. The level of the advice has not changed. We continue to advise Australians to reconsider their need to travel to Algeria.

  • China

    30 Mar 2017

    This advice contains updated information on visas and other entry requirements (see Entry and exit). The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in China and to exercise a high degree of caution in Tibet and Xinjiang.

  • Zambia

    30 Mar 2017

    This advice has been reviewed and updated with information on the KAZA visa. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Zambia.

  • Uganda

    30 Mar 2017

    This advice contains new information on obtaining visas though a new official online visa portal (see Entry and exit).  The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uganda overall. Higher levels apply in some parts of the country.

  • Gabon

    28 Mar 2017

    Following the elections in August 2016, further demonstrations could occur in the capital Libreville and in Port Gentil. Avoid demonstrations, large crowds and rallies as they may turn violent (see Safety and security). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Gabon.

  • Cyprus

    27 Mar 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Cyprus. 

  • Ireland

    24 Mar 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Ireland.

  • Jamaica

    22 Mar 2017

    This advice has been reviewed an remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Jamaica.

  • Ghana

    22 Mar 2017

    The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Ghana.

  • Jordan

    22 Mar 2017

    The Arab Summit and associated meetings will be held in Jordan from 29 to 30 March. The Dead Sea resort area (northern part of the Dead Sea) and the main highway next to the Dead Sea hotels will be closed to the public from 21 to 30 March. Expect disruptions. The level of this advice is unchanged. We continue to advise Australians to exercise a high degree of caution in Jordan.

  • Kyrgyz Republic

    21 Mar 2017

    There has been an increased number of disputes between foreigners and criminal groups (see Safety and security). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.

  • India

    19 Mar 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. We continue to advise you to exercise a high degree of caution in India overall. Higher levels apply in some parts of India.

  • Peru

    18 Mar 2017

    Heavy rains, landslides and flooding have caused severe damage and disruption across Peru, including in normally dry coastal areas such as Lima. Cuts in water services are occurring in Lima and other parts of the country as water supply systems have been affected by landslides and overflowing rainwater.  Australians should monitor the media closely and follow the advice of local authorities (see Additional information). The level of the advice has not changed. We advise you to exercise a high degree of caution in Peru.

  • Vietnam

    17 Mar 2017

    New information on access to the Long Tan Cross site, including for Anzac Day (see Local travel). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Vietnam.

  • Chile

    16 Mar 2017

    This advice has been updated with new information on requirements when performing bank transactions and booking accommodation. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Chile.

  • Timor-Leste

    14 Mar 2017

    Presidential elections will take place across the country on 20 March, with a possible run-off on 20 April. Localised violence associated with campaign rallies has occurred in Dili. Further such violence is possible. Avoid rallies, spontaneous gatherings, demonstrations and protests as the security situation could deteriorate without warning (see Safety and security). The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Timor-Leste. 

  • Guam

    08 Mar 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Guam.

  • Seychelles

    07 Mar 2017

    This advice has been reviewed and remains current. The overall level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in the Seychelles.

  • Kosovo

    07 Mar 2017

    This advice has been reviewed and updated with minor editorial changes. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Kosovo overall.

  • Venezuela

    23 Feb 2017

    In December 2016, the Venezuelan government announced it would remove the 100 bolivar note from circlation in 2017, with an intention to release new notes between 500 and 20,000 bolivars (see Safety and security). The level of advice has not changed. We continue to advise Australians to reconsider your need to travel. Higher levels still apply in some parts of the country.

  • Honduras

    23 Feb 2017

    This advice includes new information on the road travel risks from the World Health Organization (see Local travel). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Honduras.

  • Iceland

    23 Feb 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Iceland.

  • Guatemala

    23 Feb 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Guatemala.

  • Kazakhstan

    21 Feb 2017

    As of 16 January 2017, the Government of Kazakhstan has cancelled its 'yellow' domestic terror threat level for the country. Remain vigilant in public places and follow the advice of local authorities (see Safety and security). This travel advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Kazakhstan.

  • Mexico

    21 Feb 2017

    This advice includes new information on road travel risks from the World Health Organization. The overall level of advice for Mexico remains unchanged. We continue to advise Australians to exercise a high degree of caution in Mexico. Higher levels apply in some parts of Mexico.

  • Montenegro

    20 Feb 2017

    ​This travel advice has been reviewed and remains current. The level of advice has not changed. We advise Australians to exercise normal safety precautions in Montenegro. ​

  • Laos

    13 Feb 2017

    ​​Conditions for entering Thailand by land have changed (see Entry and Exit). We continue to recommend travellers not travel by road between Luang Prabang and Vang Vieng and consider travel by air instead (see Safety and Security). We continue to advise Australians to exercise normal safety precautions in Laos overall.

  • Greece

    12 Feb 2017

    The travel for Greece has been reviewed and ​remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Greece.

  • Belize

    10 Feb 2017

    The advice has been updated with information on widespread transmission of Zika virus. The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Belize.

  • The Gambia

    10 Feb 2017

    We have lowered the overall level of advice following a stabilisation of the security environment after the transfer of power to President Barrow. The situation has calmed, though regional military forces remain in The Gambia. We now advise you to exercise a high degree of caution in The Gambia due to the uncertain political situation and the potential for civil unrest.

  • Maldives

    10 Feb 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution on Malé Island, and to exercise normal safety precautions elsewhere in the Maldives.

  • Iraq

    10 Feb 2017

    Travellers are advised the US Embassy in Baghdad has advised its citizens that the US Government has received credible threats of possible attacks on hotels in Baghdad frequented by Westerners. The level of our advice is unchanged. We continue to advise you not to visit Iraq, including Iraqi Kurdistan. If you choose to visit in spite of our strong advice, ensure you take appropriate security precautions.

  • Central African Republic

    08 Feb 2017

    This advice has been reviewed and remains current. The level of the travel advice has not changed. We continue to strongly advise you not to travel to the Central African Republic.

  • Bhutan

    07 Feb 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise you to exercise normal safety precautions in Bhutan.

  • Belarus

    02 Feb 2017

    Australians may be eligible for a five day visa-free entry into Belarus from 12 February 2017. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Belarus.

  • Cameroon

    02 Feb 2017

    Tensions in the Northwest and Southwest Regions have resulted in demonstrations and unrest. Avoid large gatherings and demonstrations, as these may turn violent. Monitor local media. Follow the advice of local authorities. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • Mauritania

    01 Feb 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to reconsider their need to travel to Mauritania. Higher levels apply in some parts of the country.                           

  • Angola

    25 Jan 2017

    ​​There is sporadic transmission of Zika virus in Angola. Protect yourself from mosquito bites (see Health). The level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Angola. Higher levels apply in some parts of the country.​​

  • Guyana

    24 Jan 2017

    ​This advice has been reviewed and remains current. The overall level of advice has not changed. We continue to advise Australians to exercise a high degree of caution in Guyana.

  • Dominican Republic

    24 Jan 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in the Dominican Republic.

  • Costa Rica

    24 Jan 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • Cuba

    24 Jan 2017

    ​​This travel advice includes new information on restrictions of travel on U.S. carriers to Cuba. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Cuba.

  • Eritrea

    24 Jan 2017

    This advice has been reviewed and updated.  We continue to advise Australians to reconsider their need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Libya

    23 Jan 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to strongly advise Australians against all travel to Libya.

  • Thailand

    22 Jan 2017

    The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Thailand. Higher levels apply in some parts of the country.

  • Oman

    20 Jan 2017

    This advice has been reviewed and updated. We continue to advise Australians to reconsider the need to travel to areas bordering Yemen, and to exercise normal security precautions in Oman overall.

  • Poland

    17 Jan 2017

    This advice has been reviewed and reissued. We continue to advise Australians to exercise normal safety precautions in Poland.

  • Malaysia

    17 Jan 2017

    This advice has been reissued with new information on cruises and visiting national parks (see Local travel). The level of advice has not changed. We continue to advise Australians to reconsider the need to travel to the coastal region of eastern Sabah, and to exercise normal security precautions in Malaysia overall. ​

  • Lithuania

    17 Jan 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. We continue to advise you to exercise normal safety precautions in Lithuania.

  • Armenia

    16 Jan 2017

    The main road between Armenia and Georgia (Yerevan-Vanadzor-Alaverdi-Bagratashen) remains closed for maintenance until further notice (see Local travel). The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Chad

    12 Jan 2017

    The Government of Chad has extended a state of emergency in the Lake Chad region until further notice. The level of this advice has not changed. We continue to advise Australians not to travel to Chad.

  • Guinea

    11 Jan 2017

    Guinea was declared Ebola-free on 1 June 2016. We advise Australians to exercise a high degree of caution in Guinea. Higher levels apply in some parts of the country.

  • Macau

    09 Jan 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Macau.

  • Hong Kong

    09 Jan 2017

    This advice has been reviewed and updated. We continue to advise Australians to exercise normal safety precautions in Hong Kong.

  • Japan

    22 Dec 2016

    This travel advice has been updated with information if you intend to drive in Japan (see Local travel). The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Japan.

  • Uruguay

    21 Dec 2016

    This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Uruguay.

  • Rwanda

    16 Dec 2016

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Rwanda.

  • Cook Islands

    14 Dec 2016

    New helmet legislation requires anyone riding a motorcycle, bicycle or scooter in the Cook Islands to wear an approved safety helmet. This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise normal safety precaution in the Cook Islands.

  • Nicaragua

    12 Dec 2016

    This advice has information on the electronic Travel Authorisation (eTA) you will need if you transit or travel through Canada before entering Nicaragua (see Entry and exit). We continue to advise Australians to exercise a high degree of caution in Nicaragua.

  • Burundi

    06 Dec 2016

    This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians not to travel to Burundi.

  • Palau

    05 Dec 2016

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise you to exercise normal safety precautions in Palau.

  • Mongolia

    02 Dec 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Mongolia.  

  • Liberia

    01 Dec 2016

    Liberia was declared Ebola-free on 9 June 2016 following a regional outbreak of the deadly Ebola virus. Monitor updates from the World Health Organization (WHO) for up-to-date advice on Ebola and related health issues in Liberia.

  • Samoa

    01 Dec 2016

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Samoa.

  • El Salvador

    29 Nov 2016

    This advice has been issued with information on the Canadian eTA. The level of this advice has not changed. We continue to advise you to exercise a high degree of caution in El Salvador.

  • Uzbekistan

    25 Nov 2016

    This advice has been updated regarding importing prescription medications (see Entry and exit). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uzbekistan. Higher levels apply in some parts of the country.

  • Panama

    21 Nov 2016

    This advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians in Panama to exercise a high degree of caution.

  • Georgia

    21 Nov 2016

    This advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Georgia. Higher levels apply in some areas of the country.

  • Azerbaijan

    17 Nov 2016

    The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Azerbaijan. Higher levels apply in some parts of the country.

  • Yemen

    10 Nov 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. The ongoing political instability and dangerous security situation present a significant risk to foreigners in Yemen. We continue to advise Australians not to travel to Yemen, including the island of Socotra.

  • Moldova

    02 Nov 2016

    This travel advice has been reviewed and remains current. The level of the advice has not changed. We advise you to exercise normal safety precautions in Moldova.

  • Botswana

    02 Nov 2016

    New immigration regulations apply to the travel of children under the age of 18. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Botswana.

  • Benin

    25 Oct 2016

    This advice contains new information about recent cases of cholera (see Health). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Benin.

  • Lesotho

    25 Oct 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Lesotho.

  • Syria

    15 Sep 2016

    Travellers are reminded it is our strong advice Australians not travel to Syria because of the extremely dangerous security situation. It is illegal under Australian law for Australian citizens, including dual citizens, to provide any kind of support to any armed group in Syria. The level of our advice has not changed.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday.

* Children and dependants under 21 covered for free when travelling with an insured adult.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.