Basic Travel Insurance

Woolworths Basic Travel Insurance provides unlimited cover for overseas medical and hospital expenses and overseas 24 hour emergency assistance. Cancellations and amendment fees, luggage and personal belongings are all covered.
 

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Included benefits

  • Children and dependents covered for FREE*.
  • Overseas emergency medical assistance if you injure yourself or become sick
    during your journey.
  • Unlimited overseas emergency medical and hospital expenses.
  • Cover for cancellation fees and lost deposits if your travel plans are cancelled or cut short for reasons beyond your control, e.g. a relative is hospitalised.
  • Cover for lost, stolen or damaged luggage and personal items.
  • Personal liability.

 

Optional Extras

  • Our Wintersports cover can be included to cover you for skiing or snowboarding.
  • We cover your valuables up to $5,000 but you can choose to list additional items on your policy.

 

For the full policy details see our Combined Product Disclosure Statement and Financial Services Guide.
 

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Smart Traveller

  • Tonga

    17 Oct 2017

    This travel advice contains new information on local laws (see laws). The level of our advice has not changed. Exercise normal safety precautions in Tonga.

  • Peru

    17 Oct 2017

    Peru will conduct a national census on Sunday, 22 October 2017. A curfew will be in place from 8:00am to 5:00pm during which time transport services, shops, restaurants and tourist attractions may be affected. Register at the airport or entry point on your arrival in Peru and carry a census registration card with you on 22 October. Contact your accommodation or tour provider directly to confirm how this may affect your travel plans. The level of our advice has not changed. Exercise a high degree of caution in Peru overall. Higher levels apply in some parts of the country.

  • Somalia

    17 Oct 2017

    On 14 October 2017, two vehicle bombs exploded in central Mogadishu resulting in hundreds of deaths and injuries. The security situation in Somalia is highly volatile and there is an ongoing very high threat of terrorist attack. The level of our advice has not changed. Do not travel to Somalia.

  • Bolivia

    17 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Bolivia.

  • France

    17 Oct 2017

    Exercise a high degree of caution in France, due to the high threat of terrorist attack. The level of our advice has not changed.

  • Saudi Arabia

    17 Oct 2017

    On 7 October 2017, two Saudi guards were killed and several injured in an attack on the royal palace in Jeddah. On 5 October, two suspected terrorists were killed during a security operation across several locations in Riyadh. Exercise caution in public places and monitor the media for developments which may affect your security. Reconsider your need to travel to Saudi Arabia overall. Higher levels apply in some areas.

  • Kuwait

    17 Oct 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Kuwait.

  • Qatar

    16 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Qatar.                            

  • Liberia

    16 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Liberia overall. Higher levels apply in some parts of the country.

  • Mauritania

    16 Oct 2017

    This travel advice contains updated information on dual nationality. The level of our advice has not changed. Reconsider your need to travel to Mauritania. Higher levels apply in some parts of the country.                           

  • Seychelles

    13 Oct 2017

    Following the plague epidemic in Madagascar, authorities are restricting travellers entry from Madagascar and Air Seychelles has suspended direct flights to Madagascar. Travellers arriving or transiting through Seychelles from Madagascar will have the option to go back immediately or go into an isolation centre for six days. Contact your tour operator or the airlines for latest update (see Entry and exit). The level of our advice has not changed. Exercise normal safety precautions in the Seychelles.                           

  • United States of America

    13 Oct 2017

    Wildfires continue to burn across parts of California. US Authorities are warning that the fires could continue to intensify and spread, with dangerous fire conditions forecast over the next few days. Evacuation advisories and mandatory evacuation orders are in place for parts of northern California. Monitor local media and follow the instructions of local authorities, including any evacuation orders. Ash and smoke are affecting visibility with flights from some airports in the region – including San Francisco International Airport – delayed or cancelled. Contact your airline or tour operator directly to confirm travel plans (see Additional Information). The level of our advice has not changed. Exercise normal safety precautions in the United States of America, including Alaska and the Hawaiian Islands, overall. Reconsider your need to travel to the US Virgin Islands and the US territory of Puerto Rico.

  • Algeria

    13 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Algeria.

  • Cyprus

    13 Oct 2017

    This advice has been reviewed and updated with additional information on entry and exit issues. The overall level of our advice has not changed. Exercise normal safety precautions in Cyprus. 

  • Canada

    13 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Canada.

  • Tanzania

    13 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Tanzania.

  • Egypt

    12 Oct 2017

    There have been recent cases of dengue fever in Aswan and Hurghada. Take measures to protect yourself against mosquito-borne illnesses (see Health). In September 2017, a number of people were charged under debauchery laws after a rainbow flag was displayed at a music concert. Although the laws of Egypt do not prohibit sexual acts between individuals of the same sex, members of the LGBTI community can be prosecuted under debauchery laws (See Laws). The level of our advice has not changed. Reconsider your need to travel to Egypt overall. Higher levels apply in some areas.

  • Myanmar

    10 Oct 2017

    On 5 September 2017 (local time), Myanmar authorities warned of plans by the Arakan Rohingya Salvation Army to carry out terrorist attacks in major cities in Myanmar to coincide with the United Nations General Assembly in September. Be alert to possible threats.  The level of this advice has not changed. Exercise a high degree of caution in Myanmar overall. Higher and lower levels apply in some parts of the country.

  • Romania

    10 Oct 2017

    The European Centre for Disease Prevention and Control has reported over seven thousand cases of measles in Romania in 2017. Speak to health provider and get vaccinated before travelling (see Health). The level of our advice has not changed. Exercise normal safety precautions in Romania.

  • Guam

    10 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Guam.

  • Malaysia

    08 Oct 2017

    This travel advice contains new information on local travel. The level of our advice has not changed. Exercise normal security precautions in Malaysia overall.​ Reconsider your need to travel to the coastal region of eastern Sabah.

  • Papua New Guinea

    08 Oct 2017

    This advice contains new information on civil unrest and political tension. The level of our advice has not changed. Exercise a high degree of caution in Papua New Guinea (PNG) overall. Higher levels apply in some parts of the country.

  • Cook Islands

    08 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precaution in the Cook Islands.                            

  • Taiwan

    08 Oct 2017

    This travel advice contains new information about obtaining work permits in Taiwan. The level of our advice has not changed. Exercise normal safety precautions in Taiwan. 

  • Mozambique

    06 Oct 2017

    From 5 to 6 October 2017, there have been armed attacks on Mozambican government facilities and violent clashes between the police and militants in the town of Mocimboa da Praia in Cabo Delgado. There are reports of military and police road blocks set up in response to the situation. Avoid the area and monitor the media for updates.  Follow all instructions issued by local authorities. The level of our advice has not changed. Exercise a high degree of caution in Mozambique overall. Reconsider your need to travel by road along the EN1 north of the Save River and south of Caia in Zamebezia province, and the EN6 between Beira and Chimoio.

  • Thailand

    06 Oct 2017

    His Majesty King Bhumibol Adulyadej’s cremation ceremony will take place from 25 to 27 October 2017 in the Grand Palace and the Temple of the Emerald Buddha. There will also be ceremonies elsewhere in Bangkok and in major cities across Thailand. Anticipate significant disruption to traffic in central Bangkok, especially around the areas of the ceremonies, and other major city centres, due to large volumes of people and road closures. Check arrangements locally and allow extra time for travel. You should respect the feelings and sensitivities of the Thai people at this time. The level of our advice has not changed. Exercise a high degree of caution in Thailand overall. Higher levels apply in some parts of the country.

  • Uganda

    06 Oct 2017

    This travel advice has been reviewed and remains current.  The level of our advice has not changed. Exercise a high degree of caution in Uganda overall. Higher levels apply in some parts of the country.

  • Ghana

    06 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Ghana.

  • Mexico

    06 Oct 2017

    In September 2017, a number of major earthquakes struck Mexico affecting Mexico City, the states of Morelos, Oaxaca, Puebla, Guerrero and the State of Mexico. These earthquakes have resulted in a number of deaths, damage to infrastructure and interruptions to essential services. After a major earthquake aftershocks are common and can cause further damage to already weakened structures (see Additional information). The level of our advice has not changed. Exercise a high degree of caution in Mexico overall. Higher levels apply in some parts of the country.

  • Spain

    06 Oct 2017

    There have been incidents of violence in Catalonia, associated with a vote regarding Catalan independence. Monitor local media, avoid crowds and demonstrations and be ready to adjust your travel plans if services are disrupted. Follow the advice of local authorities. The level of our advice has not changed. Exercise normal safety precautions in Spain.

  • Benin

    06 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Benin.

  • Venezuela

    05 Oct 2017

    A number of airlines have announced temporary suspensions or cancellations of flights to and from Venezuela. Some airlines are still operating, but could withdraw services at any time. The level of our advice has not changed. Reconsider your need to travel to Venezuela. Higher levels still apply in some parts of the country.

  • Namibia

    05 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. We continue to advise Australians to exercise normal safety precautions in Namibia.

  • Brunei Darussalam

    05 Oct 2017

    Expect increased security and road closures in Brunei throughout October for the Sultan's Grand Jubilee (see Local travel). The overall level of our advice has not changed. Exercise normal safety precautions in Brunei Darussalam.

  • Cameroon

    05 Oct 2017

    In late September 2017, protests in the Northwest and Southwest regions turned violent, resulting in deaths and injuries. There is the potential for further unrest in both regions as protests continue. There are reports of transport restrictions, including movement of people, in both regions. In September 2017, explosions were reported in the regional capitals of Bamenda and Buea, resulting in some injuries. Avoid large gatherings and demonstrations, as these may turn violent. Monitor local media. Follow the advice of local authorities. We now advise you to reconsider your need to travel to the Northwest and Southwest regions, due to the ongoing domestic tensions. Exercise a high degree of caution in Cameroon. Higher levels apply in some parts of the country.

  • Mali

    05 Oct 2017

    On 3 October 2017, the US Government informed its citizens of a continued threat of attacks against hotels, restaurants, and bars frequented by Westerners, particularly in the cities of Bamako and Gao, Mali. Avoid vulnerable locations with poor security measures and ensure you have robust security arrangements in place. The level of our advice has not changed. Reconsider your need to travel to parts of southern Mali and do not travel to any other areas, including Bamako.    

  • Ethiopia

    05 Oct 2017

    ​This travel advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Ethiopia. Higher levels apply in some parts of the country.

  • Zimbabwe

    04 Oct 2017

    Air Zimbabwe has been refused permission to operate flights to the EU as it has not demonstrated compliance with international air safety standards. Until further notice, Australian Embassy staff will not be permitted to use Air Zimbabwe for official travel, other than in exceptional circumstances (see Local travel). The level of our advice has not changed. Exercise a high degree of caution in Zimbabwe.

  • Morocco

    04 Oct 2017

    Travellers should carry valid ID and vehicle documents, including an accident report form (constat à l'amiable), when driving in Morocco (see Local travel). The level of advice has not changed. Exercise a high degree of caution in Morocco overall.  Do not travel to the Western Sahara.

  • Gabon

    04 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Gabon.

  • Albania

    03 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Albania.

  • Trinidad and Tobago

    03 Oct 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in Trinidad and Tobago.

  • Colombia

    02 Oct 2017

    ​Since 20 September 2017, industrial action at Avianca Airlines, Colombia's largest airline, has caused significant delays and cancellations for Avianca passengers. Domestic flights have been most affected, but some international Avianca flights to and from Colombia have also been cancelled. You may experience disruption to air travel. Contact your airline or travel agent before you travel. The level of our advice has not changed. Exercise a high degree of caution in Colombia. Higher levels apply in some parts of the country.

  • United Kingdom

    02 Oct 2017

    The UK airline and tour operator Monarch went into administration on 2 October 2017. Information and advice on flights, accommodation and reimbursement for expenses incurred is available at monarch.caa.co.uk, or through the Civil Aviation Authority's 24-hour hotline on 0300 303 2800 (if calling from the UK) or +44 1753 330 330 (if calling from outside the UK). The level of this advice has not changed. Exercise normal safety precautions in the United Kingdom.                           

  • Italy

    29 Sep 2017

    Airport strikes are planned for several airports on 2 October 2017 and a national general strike is scheduled for 26 to 27 October 2017.  Expect disruptions to transport services during this time and plan accordingly. The level of our advice has not changed. Exercise normal safety precautions in Italy.

  • Austria

    29 Sep 2017

    As of 1 October 2017 it is illegal to cover your face in public places (see Laws). The level of our advice has not changed. Exercise normal safety precautions in Austria.

  • India

    29 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution in India overall. Higher levels apply in some parts of India.

  • New Caledonia

    29 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in New Caledonia.

  • Tunisia

    29 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Tunisia because of the high threat of terrorist attack. Higher levels apply in some parts of the country.

  • Turkmenistan

    29 Sep 2017

    ​This advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in Turkmenistan. Higher levels apply in some parts of the country.

  • Madagascar

    28 Sep 2017

    In September 2017, deaths suspected to be associated with the pneumonic plague were reported in the regions of Toamasina, Moramanga and Antananarivo. Pneumonic plague is spread from person to person by respiratory droplets in the air. Affected persons experience flu-like symptoms. Practice good hygiene and speak to your health provider before travelling (see Health). The level of our advice has not changed. Exercise a high degree of caution in Madagascar. Higher levels apply in some parts of the country.

  • Jamaica

    28 Sep 2017

    This travel advice has been updated with new information on yellow fever vaccination certificate requirements in Jamaica (see Entry and exit). The level of our advice has not changed. Exercise a high of caution in Jamaica.

  • Vanuatu

    28 Sep 2017

    On 28 September 2017, the Government of Vanuatu ordered a complete evacuation for Ambae island. Monitor the media and follow the advice of local authorities. Do not travel to Ambae island. Exercise normal safety precautions in Vanuatu overall.​​​

  • New Zealand

    28 Sep 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise normal safety precautions in New Zealand.

  • Nepal

    28 Sep 2017

    The Government of Nepal is holding provincial and federal elections in two phases, on 26 November and 7 December 2017. The security situation in the lead up to, during and soon after the elections may be unpredictable, and there may be disruptions to transport and other services. Be aware of the security and political situation, and the potential for strikes or other protests related to the elections. The level of our advice has not changed. Exercise a high degree of caution in Nepal.

  • Iraq

    27 Sep 2017

    The Iraqi Civil Aviation Authority has announced its intention to suspend international flights from the Erbil and Sulaimaniyah Airports from 29 September 2017. Domestic flights out of Erbil and Sulaimaniyah are not expected to be affected at this stage. You are strongly reminded to maintain a high level of security awareness and monitor the media for information on latest developments. The level of our travel advice has not changed. Do not travel to Iraq, including the Kurdish region. If you choose to visit, in spite of our strong advice, ensure you take appropriate security precautions.

  • Indonesia

    27 Sep 2017

    Mount Agung, an active volcano in Karangasem Regency in East Bali, has shown recent increased volcanic activity. Local authorities have temporarily suspended all outdoor activities and evacuated residents in proximity to the crater. Past eruptions of Agung volcano have shown this volcano's potential to cause significant impacts to the island of Bali, including the potential for widespread ash fall outside the declared danger area surrounding the volcano. Depending on the weather conditions at the time of an eruption, an ash cloud could affect flights and ash fall may impact Denpasar and neighbouring airports in East Java and Lombok, causing widespread disruption to the travelling public. Contact your airline or tour operator directly to confirm travel plans (see Additional information). Monitor local media reports and follow the instructions of local authorities. The level of our advice has not changed. Exercise a high degree of caution in Indonesia, including Bali. Higher levels apply in some parts of the country.

  • Dominican Republic

    27 Sep 2017

    Hurricane Maria impacted the north-eastern coast of the Dominican Republic on 21 September 2017 (local time).  Many areas continue to experience intermittent outages with electricity and water supply. Transportation and road access is gradually being restored but some areas remain isolated due to flooding and storm damage. Most airports are operational but you should contact your airline or tour operator to check if tourist services, including accommodation, have been affected. Monitor local media reports and follow the instructions of local authorities. The level of our advice has not changed.  Exercise a high degree of caution in the Dominican Republic.

  • Cuba

    27 Sep 2017

    Hurricanes Irma and Maria impacted Cuba in September 2017. Many areas continue to experience intermittent outages with electricity and water supply.  Transportation and road access are being gradually restored, but some roads remain closed due to flooding and storm damage.  Most airports are operational but you should contact your airline or tour operator to check if tourist services, including accommodation, have been affected.  Exercise caution at night, as power outages may affect street lighting and traffic lights.  Monitor local media reports and follow the instructions of local emergency officials.  Internet connectivity is very limited throughout Cuba.  Do not rely on internet access for up-to-date information or as a way to alert friends or family to your situation in an emergency.  The level of this advice has not changed.  Exercise normal safety precautions in Cuba.

  • Kenya

    27 Sep 2017

    Kenya's Elections Commission has announced that new Presidential elections will be held on 26 October 2017. Political rallies and protests may occur with little notice. Avoid political rallies and protests as they could quickly turn violent. The level of this advice has not changed. Exercise a high degree of caution in Kenya overall. Higher levels apply in some parts of the country.  

  • The Bahamas

    24 Sep 2017

    Hurricane season is June to November. If a hurricane warning is in effect, monitor local media reports and follow the instructions of local authorities, including any evacuation orders. We recommend that you keep your passport with you at all times. Disruptions to essential services may occur. Contact your airline or tour operator to check whether tourist services have been affected (see Additional information). The level of this advice has not changed. Exercise a high degree of caution in the Bahamas.

  • Niger

    22 Sep 2017

    This advice has been updated with new information regarding a security message issued by the US Government about the kidnapping risk in Niger's Diffa region. The level of advice has not changed. Do not travel to Niger overall. Different levels apply in some parts of the country, including the capital, Niamey.

  • Cambodia

    21 Sep 2017

    This advice has been reviewed and updated. The level of this advice has not changed. Exercise normal safety precautions in Cambodia.

  • Laos

    19 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Laos overall. Higher levels apply in some parts of the country.

  • Vietnam

    19 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Vietnam.

  • Solomon Islands

    18 Sep 2017

    Serious assaults, including sexual assault, occur in Solomon Islands. Foreigners have been attacked at knifepoint, including at popular tourist attractions such as Mbonege Beach. Female travellers need to be particularly alert at all times. Avoid being alone in areas without security officers, or in remote public places. The level of this advice has not changed. Exercise normal safety precautions in Solomon Islands.

  • Afghanistan

    17 Sep 2017

    We continue to see credible reports that terrorists have plans to target venues frequented by foreigners, including diplomatic missions, airports, hotels, sporting events, shopping centres, military facilities and government buildings. The Kabul International Airport and roads leading to it are often subject to attack (see Safety and security). We continue to advise against travel to Afghanistan. The level of the advice has not changed.

  • Germany

    15 Sep 2017

    Due to Air Berlin’s insolvency, flight delays and/or cancellations are expected until the future of the airline is known. Passengers booked on Air Berlin flights should check with their travel agent or the airline directly to establish flight status before travelling. The level of advice has not changed. Exercise normal safety precautions in Germany, and be aware of the increased threat of terrorism.

  • Lebanon

    14 Sep 2017

    The US Government has advised its citizens that due to ongoing threats to locations such as the Casino Du Liban in Jounieh, the US Embassy Beirut has barred any movement of US government staff to that Casino. Terrorist attacks could occur anywhere, at any time, in Lebanon. Targets could include, but are not limited to, hotels, clubs, restaurants, shopping centres, markets, outdoor recreation events and tourist areas. Security services are at a heightened state of alert and are carrying out operations to thwart attacks. If you notice a security operation is underway, immediately leave the area. The level of advice has not changed. Reconsider your need to travel to Lebanon overall. Higher levels apply in some parts of Lebanon.  

  • Bosnia and Herzegovina

    14 Sep 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Bosnia and Herzegovina.

  • Russia

    14 Sep 2017

    Terrorism is a threat throughout Russia. Terrorist attacks have occurred in Russian cities, including Moscow and St Petersburg. Targets have included public transport, transport hubs and public places popular with foreigners. The terrorism threat is underscored by frequent statements from Russian authorities that they have disrupted planned attacks. The level of advice has not changed. Exercise a high degree of caution in Russia. Higher levels apply in some parts of the country.

  • Bangladesh

    13 Sep 2017

    Demonstrations and blockades are expected sporadically from 13 September 2017 around the Myanmar Embassy in the Baridhara area of Dhaka. Avoid demonstrations and blockades, which may become violent. Monitor local media for up-to-date information.The level of advice has not changed. Reconsider your need to travel to Bangladesh.

  • Kosovo

    13 Sep 2017

    There is an ongoing risk of terrorism in Europe. Terrorists may attempt to carry out attacks in the Balkans, including against crowded venues or places frequented by foreigners, such as religious sites, entertainment venues and transport hubs. The level of this advice has not changed. Exercise a high degree of caution in Kosovo overall. Higher levels apply in some parts of the country

  • Haiti

    10 Sep 2017

    Hurricane Irma made landfall in Haiti on 7 September 2017. Parts of the country have experienced flooding. Some services may be affected, including transport, power and telecommunications systems. Monitor local media reports and follow the instructions of local authorities. Contact your airline or tour operator to check if tourist services have been affected (see Additional information). The level of this advice has not changed.  Exercise a high degree of caution in Haiti. Higher levels apply in some parts of the country.  

  • Ecuador

    09 Sep 2017

    This travel advice has been reviewed and remains current. The overall level of this advice has not changed. Exercise a high degree of caution in Ecuador. Higher levels apply in some parts of the country.

  • Guatemala

    09 Sep 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise a high degree of caution in Guatemala.

  • El Salvador

    09 Sep 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in El Salvador.

  • Chile

    08 Sep 2017

    Your passport is not required for official ID purposes if requested by local police, but is required for a range of other transactions, including booking a hotel, domestic air travel and bank transactions (see Safety and security). The level of this advice has not changed. Exercise normal safety precautions in Chile.

  • Japan

    06 Sep 2017

    The Democratic People’s Republic of Korea (DPRK) continues to conduct nuclear tests and ballistic missile tests, further aggravating the situation on the Korean Peninsula and in the region. Further provocations by the DPRK directed at neighbouring countries, including the Republic of Korea and Japan, cannot be ruled out. Australians in Japan should monitor developments closely due to the risk that tensions on the Korean Peninsula could escalate with little warning. The level of this advice has not changed. Exercise normal safety precautions in Japan overall.

  • Republic of Korea

    06 Sep 2017

    The Democratic People's Republic of Korea (DPRK) continues to conduct nuclear tests and ballistic missile tests, further aggravating the situation on the Korean Peninsula and in the region. Further provocations by the DPRK or reactions by other countries cannot be ruled out. Australians in the Republic of Korea (ROK) should monitor developments closely due to the risk that tensions on the Korean Peninsula could escalate with little warning. The level of this advice has not changed. Exercise normal safety precautions in the Republic of Korea.

  • Democratic People's Republic of Korea

    06 Sep 2017

    The Democratic People's Republic of Korea (DPRK) continues to conduct nuclear tests and ballistic missile tests, further aggravating the already tense situation on the Korean Peninsula and in the region. Further provocations by the DPRK or reactions by other countries cannot be ruled out.  The level of this advice has not changed. Reconsider your need to travel to the DPRK.

  • Burkina Faso

    05 Sep 2017

    Due to the high threat of terrorism and kidnapping in Burkina Faso, exercise heightened caution in public venues including, but not limited to, cafes, restaurants, shopping centers, schools and hotels (see Safety and secur​ity). Reconsider your need to travel to Burkina Faso overall. Higher levels apply in some parts of the country. 

  • Montenegro

    04 Sep 2017

    ​Under Montenegrin law, you must carry a valid form of ID with you at all times, such as a driver's licence or passport. If you are unable to provide ID to local authorities on request, you could be fined. The level of advice has not changed. Exercise normal safety precautions in Montenegro. ​

  • Macau

    04 Sep 2017

    Typhoon season in Macau is between May and October. Monitor regional weather forecasts and plan accordingly (see Additional information). The level of the advice has not changed. Exercise normal safety precautions in Macau.                            

  • Hong Kong

    04 Sep 2017

    Typhoon season in Hong Kong is between May and October. Monitor regional weather forecasts and plan accordingly (see Additional information). The level of our advice has not changed. Exercise normal safety precautions in Hong Kong.

  • China

    31 Aug 2017

    If you are involved in a criminal matter or investigation, or directly or indirectly in a civil or commercial dispute, you may not be allowed to leave China until the matter is resolved.  Since June 2016, some Australians have been informed of exit bans imposed on them when attempting to depart China. An exit ban can be imposed in response to an outstanding legal issue involving a family member. The level of advice has not changed. Exercise normal safety precautions in China. Higher levels apply in Tibet and Xinjiang.

  • Lithuania

    30 Aug 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Lithuania.

  • Armenia

    30 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Armenia. Higher levels apply in some parts of the country.

  • Kazakhstan

    29 Aug 2017

    “Expo 2017” takes place in Astana from 10 June to 10 September 2017. Be prepared for increased controls and security checks. The level of the advice has not changed. Exercise normal safety precautions in Kazakhstan.

  • Iceland

    28 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Iceland.

  • Israel, the Gaza Strip and the West Bank

    28 Aug 2017

    This travel advice has been reviewed and remains current. The level of our advice has not changed. Exercise a high degree of caution overall. Higher levels apply in some areas.

  • Angola

    27 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Angola. Higher levels apply in some parts of the country.

  • United Arab Emirates

    25 Aug 2017

    This advice has been reviewed and updated. The level has not changed. Exercise normal safety precautions in the UAE.

  • Portugal

    24 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Portugal.

  • Bhutan

    23 Aug 2017

    Trekking alone in Bhutan is not permitted. Trekking can be dangerous. If you decide to trek in Bhutan, plan carefully and use reputable trekking companies with professional guides. The level of the advice has not changed. Exercise normal safety precautions in Bhutan.

  • Finland

    22 Aug 2017

    ​​On 18 August 2017, a stabbing attack took place in central Turku, south-west Finland in two locations (Kauppatori – Central Market and Puutori – Market Square). Police are investigating the incident as terrorist related. The level of the advice has not changed. Exercise normal safety precautions in Finland.

  • Fiji

    22 Aug 2017

    There is currently no operational hyperbaric (decompression) chamber in Fiji. The level of advice has not changed. Exercise normal safety precautions in Fiji.

  • Denmark

    22 Aug 2017

    Copenhagen Police continue to urge people to exercise heightened vigilance due to an increase in gang violence and shootings in Copenhagen. In response to these incidents, police have established stop-and-search zones in the relevant areas. This allows police officers to stop and question anyone. The level of advice has not changed. Exercise normal safety precautions in Denmark.                            

  • Brazil

    22 Aug 2017

    The Brazilian Government has deployed the military to Rio de Janeiro to enforce public security (see Safety and security). The level of this advice has not changed. Exercise a high degree of caution in Brazil.

  • Hungary

    22 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Hungary.

  • Samoa

    20 Aug 2017

    On 12 August 2017, Samoan Ministry of Health notified of a possible outbreak of dengue fever. The level of the advice has not changed. Exercise normal safety precautions in Samoa.

  • Sierra Leone

    16 Aug 2017

    On August 14 2017, a mudslide in the Regent area of Freetown resulted in hundreds of deaths and injuries. Avoid the affected area and follow the instructions of local authorities. Be aware of flash flooding and expect disruptions to local services. Monitor local media for the latest developments. The level of this advice has not changed. Exercise a high degree of caution in Sierra Leone.

  • Belize

    14 Aug 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Belize.

  • Pakistan

    11 Aug 2017

    Terrorist attacks can occur anywhere at any time in Pakistan. Exercise heightened caution. Avoid public gatherings, crowded places, places of worship and locations frequented by foreigners. Follow local advice. Monitor the media for developments that may affect your safety and security. The level of advice has not changed. Reconsider your need to travel to Pakistan overall. Higher levels apply in some parts of the country.

  • Greece

    09 Aug 2017

    This travel advice contains new information on Local travel. The level of the advice has not changed. Exercise normal safety precautions in Greece. 

  • Jordan

    08 Aug 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution in Jordan. Higher levels apply in some parts of the country.

  • Netherlands

    08 Aug 2017

    There remains a heightened threat of terrorist attack in a number of European countries, including the Netherlands. Possible targets for future attacks include major targets for sporting events and mass gatherings. Be vigilant in public places and report any suspicious activity to police. Monitor media for any new or emerging threats to your security. The level of this advice has not changed. Exercise normal safety precautions in the Netherlands.

  • Rwanda

    07 Aug 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise a high degree of caution in Rwanda.

  • Singapore

    03 Aug 2017

    This advice contains additional information on local laws. The level of advice has not changed. Exercise normal safety precautions in Singapore.

  • Uruguay

    03 Aug 2017

    Drug laws have recently changed, but it remains illegal for foreigners to purchase marijuana for personal use (See Laws). The level of the advice has not changed. Exercise normal safety precautions in Uruguay.

  • Democratic Republic of the Congo

    02 Aug 2017

    Security incidents, such as riots and demonstrations may occur sporadically along the Matidi Road in Kinshasa, causing road closures with little or no notice. Attacks on vehicles along this road are also becoming more frequent. Avoid all demonstrations and large gatherings and monitor media for latest developments that may affect your personal security (see Safety and security). The level of the travel advice has not changed. Reconsider your need to travel to the Democratic Republic of Congo overall.  Higher levels apply in some parts of the country.

  • Croatia

    02 Aug 2017

    This travel advice has been reviewed and remains current. The level of this advice has not changed. Exercise normal safety precautions in Croatia.                    

  • Serbia

    02 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Serbia.

  • Côte d'Ivoire

    01 Aug 2017

    Travellers are reminded of the increased risk of demonstrations and protests in Côte d'Ivoire. Protest action by members of the Ivorian armed forces took place across the country in January and May 2017. Avoid protests and large public gatherings as they have the potential to turn violent. In the event of further protests, monitor local media, exercise vigilance and follow all instructions issued by local authorities. The level has not changed. Exercise a high degree of caution in Côte d'Ivoire overall. Higher levels apply in some parts of the country.

  • Timor-Leste

    01 Aug 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Timor-Leste. 

  • Moldova

    30 Jul 2017

    Tensions continue over the prospective establishment of 13 border checkpoints on the Dniester section of the Moldova-Ukraine border. The level of the advice has not changed. Exercise normal safety precautions in Moldova.

  • Maldives

    28 Jul 2017

    This advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution on Malé Island. Exercise normal safety precautions elsewhere in the Maldives.

  • Yemen

    25 Jul 2017

    A major cholera outbreak in Yemen has gathered intensity since late April 2017 (see Health). The level of this advice has not changed. Do not travel to Yemen, including the island of Socotra.

  • Poland

    25 Jul 2017

    This advice contains new information on Road Travel. The level of the advice has not changed. Exercise normal safety precautions in Poland.

  • Eritrea

    24 Jul 2017

    This advice contains new information on road safety (See Local Travel). The level of the advice has not changed. Reconsider your need to travel to Eritrea. Higher levels apply in some parts of the country.  

  • Philippines

    24 Jul 2017

    On 22 July, the Philippine Congress extended martial law in Mindanao until 31 December 2017. Travellers are reminded to exercise a high degree of caution in the Philippines due to the high threat of terrorist attack, including in Manila. Possible targets include commercial and public places frequented by foreigners, such as transport hubs, the metro system, hotels, shopping malls and tourist areas. Exercise heightened caution and be vigilant about your surroundings. Monitor the media for developments that may affect your safety and security. The level of this advice has not changed. Exercise a high degree of caution in the Philippines overall. Higher levels apply in some parts of the country.

  • Chad

    21 Jul 2017

    This travel advice contains new information on dress regulations in Chad (see Laws). The level of this advice has not changed. Reconsider your need to travel to the capital N'Djamena. We continue to advise against travel to Chad overall.

  • Sri Lanka

    21 Jul 2017

    This travel advice contains new information on the prevalence of dengue fever and crime. The level of the advice has not changed. Exercise normal safety precautions in Sri Lanka.

  • Guyana

    21 Jul 2017

    ​Protect yourself against mosquito-borne illnesses such as Malaria due to the higher risk to travellers in the wet season (see Health).The level of advice has not changed. Exercise a high degree of caution in Guyana.

  • Nigeria

    20 Jul 2017

    Travellers are reminded of the threat of terrorist attacks in Nigeria, including at hotels in major cities frequented by foreigners. The level of this advice has not changed. Reconsider your need to travel to Nigeria overall. Higher levels apply in some parts of the country.

  • Turkey

    18 Jul 2017

    This advice has been reviewed and remains current. The level of our advice has not changed. Reconsider your need to travel to Ankara and Istanbul because of the high threat of terrorist attack. Exercise a high degree of caution in Turkey overall. Higher levels apply in some parts of Turkey.

  • Zambia

    13 Jul 2017

    On 5 July 2017, the Zambian President issued a statutory instrument under Article 31 of the Constitution which enables him to introduce a range of emergency public security and other measures within a 90 day period. Emergency measures may be introduced at short notice. Be alert to changes in the local environment. Monitor media reporting and follow the instructions of local authorities. The level has not changed. Exercise normal safety precautions in Zambia overall. Reconsider your need to travel to some border regions of the country.

  • Botswana

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Botswana.

  • Azerbaijan

    11 Jul 2017

    This travel advice contains new information on Dual Nationals (see Laws). The level has not changed. Exercise normal safety precautions in Azerbaijan overall. Higher levels apply in some parts of the country.

  • Guinea

    11 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise a high degree of caution in Guinea. Higher levels apply in some parts of the country.

  • Georgia

    10 Jul 2017

    This advice has new information regarding the payment of goods and services according to Georgian law (See Safety and security). The level of the advice has not changed. Exercise normal safety precautions in Georgia. Higher levels apply in some areas of the country.

  • The former Yugoslav Republic of Macedonia

    10 Jul 2017

    Political tensions are high in the former Yugoslav Republic of Macedonia. Some protests have turned violent in the capital Skopje and other major cities, such as Bitola. Avoid all political rallies, demonstrations and large crowds as they may turn violent.  The level of this advice has not changed. Exercise a high degree of caution in the former Yugoslav Republic of Macedonia.

  • Palau

    07 Jul 2017

    This travel advice contains new information on entry and exit, including travelling with minors. The level of advice has not changed. Exercise normal safety precautions in Palau.

  • Oman

    07 Jul 2017

    This travel advice has been reviewed and remains current. We continue to advise Australians to reconsider the need to travel to areas bordering Yemen. Exercise normal security precautions in Oman overall.

  • Argentina

    05 Jul 2017

    From 1 July 2017, Australian tourists no longer have to pay a 'reciprocity fee' to enter Argentina. The level of advice has not changed. Exercise normal safety precautions in Argentina.

  • Norway

    05 Jul 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Norway.

  • Kyrgyz Republic

    03 Jul 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in the Kyrgyz Republic. Higher levels apply in some parts of the country.

  • Ukraine

    27 Jun 2017

    This advice has been reviewed and remains current. The overall level of the advice has not changed. Exercise a high degree of caution in Ukraine. Higher levels apply in some parts of the country.

  • Paraguay

    23 Jun 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. Exercise a high degree of caution in Paraguay.

  • Bahrain

    21 Jun 2017

    Bahrain has severed all diplomatic ties with Qatar and closed all air and sea borders between Bahrain and Qatar. If you have an upcoming flight from Bahrain to or transiting Qatar, contact your airline or travel provider for further information and to make alternate arrangements. The level of this advice has not changed. Reconsider your need to travel to Bahrain.

  • Belgium

    21 Jun 2017

    ​​We continue to receive information that terrorists may be planning further attacks in Belgium. An attack could occur at any time. Exercise particular caution around locations known to be possible terrorist targets. Monitor the news and other sources for changes to local conditions. The level of this advice has not changed. Exercise a high degree of caution in Belgium overall.

  • Switzerland

    14 Jun 2017

    This advice has been reviewed and remains current. The level of advice has not changed. Exercise normal safety precautions in Switzerland.

  • Sudan

    14 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Reconsider your need to travel to Sudan overall. Higher levels apply in some parts of the country.

  • South Sudan

    13 Jun 2017

    Security measures such as curfews can be implemented in Juba with little or no warning. The level of this advice has not changed. Do not to travel to South Sudan.

  • Malta

    13 Jun 2017

    This advice has been updated with information for cruise passengers. The level of the advice has not changed. Exercise normal safety precautions in Malta.

  • Estonia

    12 Jun 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. Exercise normal safety precautions in Estonia.​

  • Czech Republic

    08 Jun 2017

    This travel advice contains new information on where to get help in Prague. The level of advice has not changed. Exercise normal safety precautions in the Czech Republic.

  • South Africa

    08 Jun 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. Exercise a high degree of caution in South Africa.

  • Iran

    07 Jun 2017

    On 7 June, simultaneous terrorist attacks at the Iranian Majlis (parliament) in central Tehran and at Imam Khomeini's Shrine on the southern outskirts of Tehran. Avoid these sites and follow the instructions from local authorities. The level of advice has not changed. Exercise a high degree of caution in Iran overall. Higher levels apply in some parts of the country.

  • Mauritius

    06 Jun 2017

    H1N1 (swine flu) has been reported in Mauritius. Discuss your vaccination requirements with your doctor before travelling (see Health). The level of this advice has not changed. Exercise normal safety precautions in Mauritius.

  • Sweden

    31 May 2017

    This travel advice has been reviewed and remains current. The level has not changed. Exercise normal safety precautions in Sweden.

  • Marshall Islands

    29 May 2017

    This travel advice contains new information on same-sex relationships (see Local customs) and an outbreak of mumps. A number of cases of hepatitis A and mumps have been reported in Marshall Islands (see Health risks). The level of this advice has not changed. Exercise normal safety precautions in the Marshall Islands. 

  • Latvia

    29 May 2017

    ​This advice has been reviewed and remains current. The level of advice has not changed, continue to exercise normal safety precautions in Latvia.

  • Tajikistan

    29 May 2017

    This travel advice has been reviewed and remains current. The level of the advice has not changed, continue to exercise a high degree of caution overall in Tajikistan. We also advise you to reconsider your need to travel in some border regions of the country.                           

  • French Polynesia

    24 May 2017

    This advice has been reviewed and updated. It contains new information, including on the need for travel insurance for cruise passengers (see Information for cruise passengers). We continue to advise Australians to exercise normal safety precautions in French Polynesia.

  • Federated States of Micronesia

    23 May 2017

    This advice has been reviewed and remains current. It contains new information, including on same-sex relationships, see Local Customs. The level of this advice has not changed. We continue to advise you to exercise normal safety precautions in the Federated States of Micronesia.                             

  • Djibouti

    17 May 2017

    This advice has been reissued  and remains current. The level of the advice has not changed. We advise Australians to exercise a high degree of caution in Djibouti. Higher levels apply in some areas.

  • Senegal

    10 May 2017

    The level of the advice has not changed. We continue to advise Australians to exercise a high degree of caution in Senegal.

  • Malawi

    02 May 2017

    This advice contains new information on obtaining a visa for Malawi (see Additional information).The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Malawi. 

  • Swaziland

    28 Apr 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Swaziland.

  • Bulgaria

    11 Apr 2017

    This advice has been reviewed and remains current. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Bulgaria.

  • Ireland

    24 Mar 2017

    This advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians to exercise normal safety precautions in Ireland.

  • Honduras

    23 Feb 2017

    This advice includes new information on the road travel risks from the World Health Organization (see Local travel). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Honduras.

  • The Gambia

    10 Feb 2017

    We have lowered the overall level of advice following a stabilisation of the security environment after the transfer of power to President Barrow. The situation has calmed, though regional military forces remain in The Gambia. We now advise you to exercise a high degree of caution in The Gambia due to the uncertain political situation and the potential for civil unrest.

  • Central African Republic

    08 Feb 2017

    This advice has been reviewed and remains current. The level of the travel advice has not changed. We continue to strongly advise you not to travel to the Central African Republic.

  • Belarus

    02 Feb 2017

    Australians may be eligible for a five day visa-free entry into Belarus from 12 February 2017. The level of advice has not changed. We continue to advise Australians to exercise normal safety precautions in Belarus.

  • Costa Rica

    24 Jan 2017

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Costa Rica.

  • Libya

    23 Jan 2017

    This travel advice has been reviewed and remains current. The level of advice has not changed. We continue to strongly advise Australians against all travel to Libya.

  • Nicaragua

    12 Dec 2016

    This advice has information on the electronic Travel Authorisation (eTA) you will need if you transit or travel through Canada before entering Nicaragua (see Entry and exit). We continue to advise Australians to exercise a high degree of caution in Nicaragua.

  • Burundi

    06 Dec 2016

    This travel advice has been reviewed and remains current. The level of the advice has not changed. We continue to advise Australians not to travel to Burundi.

  • Mongolia

    02 Dec 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise normal safety precautions in Mongolia.  

  • Uzbekistan

    25 Nov 2016

    This advice has been updated regarding importing prescription medications (see Entry and exit). The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Uzbekistan. Higher levels apply in some parts of the country.

  • Panama

    21 Nov 2016

    This advice has been reviewed and updated. The level of the advice has not changed. We continue to advise Australians in Panama to exercise a high degree of caution.

  • Lesotho

    25 Oct 2016

    This advice has been reviewed and remains current. The level of this advice has not changed. We continue to advise Australians to exercise a high degree of caution in Lesotho.

  • Syria

    15 Sep 2016

    Travellers are reminded it is our strong advice Australians not travel to Syria because of the extremely dangerous security situation. It is illegal under Australian law for Australian citizens, including dual citizens, to provide any kind of support to any armed group in Syria. The level of our advice has not changed.

Contact us

If you need more information or have any questions please call 1300 10 1234 between 8am - 8pm (AEST) Monday to Friday.

* Children and dependants under 21 covered for free when travelling with an insured adult.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy. Cover is issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 AFSL No. 241436 (Hollard). Woolworths Limited ABN 88 000 014 675 AR No. 245476 (Woolworths) acts as Hollard’s Authorised Representative. Any advice provided is general only and may not be right for you. Before you purchase this product you should carefully read the Product Disclosure Statement to decide if it is right for you.