VetAssist with Woolworths Pet Insurance

Woolworths VetAssist connects you to licensed Australian Vets via video or chat online. All Woolworths Pet Insurance customers get free access to credible vet advice through VetAssist, available 24/7 valued at $199 a year.^†

"Dr Claire was amazing, so informative and very easy to use the video chat. It was so good to be able to speak with a vet from the comfort of your own home and not causing any more stress to our pet. I would highly recommend VetAssist to any new pet owner, especially owners with small puppies."

Brooke, QLD (April 2020)

Dr Claire Jenkins is a QLD graduate with over 15 years experience as a neighbourhood veterinarian in Australia and the UK. Animal lover and the founder of VetChat, born from a passion to help pet carers everywhere access trusted advice earlier, for healthier, happier pets. Grateful to be carer to her beautiful Red-dog.

Use VetAssist for those moments when you need advice, but your local vet is unavailable, or when you notice changes in your pet, but you’re unsure if a visit is needed. In the event of an emergency, you should contact your vet immediately.

You will be connected to a credible VetAssist Vet who will assess your pet's situation via video or chat. You'll be able to upload photos and videos via the chat function

The VetAssist Vet will then advise the best next step for your pet. After the consultation, you'll receive a transcript of your conversation or notes left by the Vet

The same Vet will then follow up via email in 24 hours to check-in and see how you and your pet are doing