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Roadside Assistance

Whether you've broken down, or simply lost your keys, you can count on us to rescue you day or night. Get a quote today to add emergency roadside assistance cover to your Car Insurance policy from just $7.35 a month.*

Why add Roadside Assistance to your policy?

unlimited roadside callouts

Unlimited callouts

Including towing up to 100km from city or town locations

quick cover

Roadside solutions

We can help with common problems like flat tyres and flat batteries at the roadside**

2500 mechanics

Over 2500 mechanics

The mobile roadside mechanic units get to you fast

What's covered by Roadside Assistance?

  • Flat tyres
    If you have a flat tyre, we will arrange for it to be changed with your cars serviceable spare wheel or transport the car to an approved tyre outlet

  • Flat batteries+
    We'll jump-start your vehicle or supply, deliver and fit a new battery if you need it. You'll just need to cover the cost of the replacement battery
  • Lost keys
    We contribute up to $50 to either arrange for a spare key to be delivered or for a locksmith to attend

  • Towing service
    We'll tow you up to 100km for free if your car cannot be mobilised on the roadside within a capital city or major town
  • Emergency fuel
    Running on empty? We’ll help provide enough fuel, a maximum of $10, to reach the nearest petrol station, or tow you to it if you drive a LPG-fuelled car


Please read the Woolworths Roadside Assistance Terms & Conditions for further inclusions and exclusions.

Add Roadside Assistance to your policy today

More Optional Extras

windscreen cover

Excess-free windscreen cover

Repair or replacement cost of your front windscreen glass if it’s accidentally damaged. Plus, you’ll pay no excess for the first front windscreen claim.

hire cars

Hire car

If your car is stolen or being repaired after an insured event, we can help arrange a hire car for you. Just choose the Hire Car optional cover for either 10 days or 20 days.

Why pick Woolworths Roadside Assistance?

24 hour roadside assistance

24/7 help Australia-wide

Whether you’re stuck in your driveway or far from home, we’ve got you covered 365 days a year

all drivers covered

Cover for any driver

The mobile automotive experts will provide Roadside Assistance for anyone driving your car

cover your can trust

Cover you can trust

Roadside Assistance is provided by Digicall Assist, Australia's largest independent Roadside Assistance provider~

Broken down?

Why our customers picked Woolworths Car Insurance

"Great customer service, great value for money, able to pay it monthly and they offer road side assistance at an affordable cost."

Kristy, QLD

"My family and I broke down Christmas day, from first contact with WI they first acting, ensured our safety and had someone out to us quickly. They are extremely easy to deal with and helpful."

Emily, QLD

Frequently asked questions

What does Roadside Assistance include?

Find out how


Are there any areas in Australia I can’t get roadside help?

Find out more


What’s not covered by Roadside Assistance?

Learn more


Do I have to renew my Roadside Assistance cover every year?

Learn more


Can I get Roadside Assistance cover without a Woolworths Car Insurance policy?

Find out more


How long does it usually take for a mechanic or locksmith to arrive?

Find out more


* Roadside Assistance costs $88.24 per annum, as at 1 June 2020.

+ If your battery is flat we arrange for a jump start or coordinate a replacement battery if required. We do not cover the cost of the replacement battery but we can arrange the supply as part of our service.

** Should replacement batteries, tyres and/or additional services be required for any reason, these services and required parts would be at the driver’s cost.

~ Roadside Assistance service is provided by Digicall Assist Pty Ltd ABN 92 152 605 340.

Testimonials based on individual circumstances and varying factors such as cover options, excess, risk ratings and available discounts.

Benefits are subject to the terms and conditions including the limits and exclusions of the insurance policy & Roadside Assistance. Any advice provided is general only and may not be right for you. Before you purchase a product you should carefully read the Product Disclosure Statement and Roadside Assistance Terms and Conditions to decide if it is right for you.